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Gokan no Yu Tsuruya

3.5 star property
Rejuvenate with a soak in natural hot springs, then browse shopping on site for unique finds. Relax with WiFi or enjoy a peaceful night’s rest.

Photo gallery for Gokan no Yu Tsuruya

Hot tub, hot springs/mineral springs
Interior
Point of interest
Point of interest
View from property
Escape to Gokan no Yu Tsuruya, nestled near Zao Chuo Ropeway and Zao Sanroku Ropeway. Soak in the rejuvenating hot springs or unwind at the spa tub while enjoying shopping on site and free in-room WiFi; guests praise the attentive staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Parking included
The current price is NZ$270
includes taxes & fees
10 Mar - 11 Mar

Room options

View all photos for [No floor designation] Run of House with Toilet and Sink, Non Smoking

[No floor designation] Run of House with Toilet and Sink, Non Smoking

[No floor designation] Run of House with Toilet and Sink, Non Smoking

Highlights

Air conditioning
Heating
Fridge
Flat-screen TV
Fan
Bidet
Hairdryer
Desk
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Futons

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includes taxes & fees
10 Mar - 11 Mar
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About the area

Map
Zao-onsen 710, Yamagata, 990-2301

What's nearby

  • Zao Hot Springs Ski Resort - 2 min walk
  • Zao Chuo Ropeway - 4 min walk
  • Zao Sanroku Ropeway - 8 min walk
  • Zao Super Slider - 12 min walk
  • Okama Crater - 26 min drive

Getting around

  • Akayu Station - 29 min drive
  • Yamagata (GAJ) - 43 min drive

Restaurants

  • ‪そば梨庵 - ‬7 min walk
  • ‪トマトの森 - ‬11 min drive
  • ‪奥村そばや - ‬2 min walk
  • ‪そば梨庵 - ‬17 min drive
  • ‪レストラン横倉 - ‬8 min walk

About this property

Gokan no Yu Tsuruya

Ryokan near Zao Hot Springs Ski Resort
Located close to Zao Chuo Ropeway and Zao Sanroku Ropeway, Gokan no Yu Tsuruya provides an indoor mineral hot spring (onsen), shopping on-site and a hot tub. For some rest and relaxation, visit the hot springs/mineral springs or the 24-hour public bath. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self-parking
  • Hot springs on-site, a vending machine and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Gokan no Yu Tsuruya include perks, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Heating and fans
  • Bidets, baths or showers and free toiletries
  • Fridges, daily housekeeping and desks

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site

Things to do

  • Full-service spa
  • Hot spring
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Shared refrigerator
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In the mountains
  • On the boardwalk/promenade

Full-service spa

  • 24-hour public bath
  • Hot spring
  • Hot springs open from noon - 11:30 AM
  • Hot springs water temperature - 43 ºC
  • In-room massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Spa tub
  • Yukata (Japanese robes)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:20 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Hot springs access available from noon to 11:30 AM
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Gokan no Yu Tsuruya Inn Yamagata
Gokan no Yu Tsuruya Yamagata
Gokan no Yu Tsuruya Ryokan
Gokan no Yu Tsuruya Yamagata
Gokan no Yu Tsuruya Ryokan Yamagata

Frequently asked questions

Is Gokan no Yu Tsuruya pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Gokan no Yu Tsuruya?

As of 10 Feb 2025, prices found for a 1-night stay for 2 adults at Gokan no Yu Tsuruya on 10 Mar 2025 start from NZ$269.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Gokan no Yu Tsuruya?

Self-parking is free at this property.

What time is check-in at Gokan no Yu Tsuruya?

Check-in start time: 2:00 PM; check-in end time: 9:00 PM. After-hours check-in is not available.

What time is check-out at Gokan no Yu Tsuruya?

Checkout is at 10 AM.

Where is Gokan no Yu Tsuruya located?

Located in Zaoonsen, this spa ryokan is within a 5-minute walk of Zao Hot Springs Ski Resort and Zao Chuo Ropeway. Zao Sanroku Ropeway and Zao Super Slider are also within 15 minutes.

Gokan no Yu Tsuruya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 155 out of 211 reviews
Rating 8 - Good. 44 out of 211 reviews
Rating 6 - Okay. 5 out of 211 reviews
Rating 4 - Poor. 4 out of 211 reviews
Rating 2 - Terrible. 3 out of 211 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ryokan near the main road of zao. Excellant staff, friendly service with awesome private and public onsens. Big family room was perfect to section off our teenager. Only issue was limited self catering options if you dont take the pricey breakfast/dinner option, single small lawsons in town
Stayed 5 nights in Jan 2025

10/10 Excellent

Prithep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs
Stayed 3 nights in Dec 2024

10/10 Excellent

Kam Ngo, Jacinta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very nice stay. The staff were very friendly, polite and helpful with luggage. The hotel is very close to Zao Sanroku Station. Since there was a lot of snow on the top of Zao Mountain, the staff knew that we were here to visit. He saw that we were only wearing sports shoes, and suggested lending us a pair of rubber boot for temporary use. I was really so grateful to him. He also speaks English and can provide useful information. In addition, the hotel provides covered parking spaces in case your vehicle gets covered in snow. The room was clean and tidy. There were two tatami mats in the room and there was still enough space for two large suitcases. A large traditional hot spring bath with indoor and outdoor hot spring pools and plenty of space. You can also choose to enjoy a 50 minutes private bath when you checked in. Highly recommended to those who go to Zao Onsen.
Stayed 2 nights in Dec 2024

8/10 Good

MAN SZE JANET

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, great hospitality! Room is spacious (traditional Japanese futon style). Private onsen available for booking for free (per room per day), public onsen is also available at almost 24/7. Highly recommend to book at least 1 set of on-site dinner breakfast, local produces used.
Stayed 4 nights in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

emery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel that I learned about from a friend. Easy to get to as it is directly across from the bus station. Can walk to the ski slopes, which is about five minutes away. Make sure to include breakfast and dinner, as they are amazing served in the room. each room also gets an hour in the private onsen, which is amazing. There is also a public Hot Springs available anytime. English is limited, but the staff are super friendly attentive, and get things done. Ski storage and the set up is perfect to arrive in the morning, Ski, while your room gets ready and then also Ski after you check out. They sell discounted tickets which saves 1100 yen (cash only).
breakfast set
Dinner set
View from 610
Stayed 1 night in Jan 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible expe
Stayed 2 nights in Dec 2023

10/10 Excellent

Yuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful, warm and cozy ambience. Onsen is super nice, loved my stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for making the stay special
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Great service. Staff are happy and pleasant. And the translation audio device they use makes communication easier. There is a one-time free-use of a private onsen bath among 5 choices during the entire stay. The public open-air bath within the hotel is also not bad. I got a corner room with a view on the ski slopes and it's spacious Japanese style so I have enjoyed my stay very much. The hotel is right across the bus terminal so getting in from Yamagata train station is very convenient. There is also free shuttle service to the Zao ropeway for skiing/snowboaring or cable car to view the snow monsters. Without ski/snowboard gear, it's actually quite an easy 10-minute walk.
Stayed 2 nights in Mar 2023

10/10 Excellent

sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were incredible. could help enough.
Stayed 3 nights in Feb 2023

10/10 Excellent

Deborah

Stayed 4 nights in Feb 2023

10/10 Excellent

William H. Johnson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible stay at Gokan no Yu Tsuruya for a ski and onsen vacation. Staff are incredibly friendly, the private and public onsens are phenomenal, and the room was just what I needed to enjoy 5 days in Zao. I'd recommend booking breakfast and dinner ahead if you plan to stay in for dinner. Options around Zao were at times slim, particularly late in the evening. Highly recommend Gokan no Yu Tsuruya to anyone looking for a relaxing way to spend some time.
Stayed 4 nights in Feb 2023

10/10 Excellent

Beng Ooi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, hotel onsen is good
Hotel staff are friendly and helpful, recommend us good restaurant and advise us what is best time to see snow monster, lift tiket and cable car ticket buy from hotel save us some money.
Stayed 2 nights in Feb 2023

10/10 Excellent

KAR SIONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Japanese style of stay, we arrived late but the staff wait until we arriving. They are helpful and room was clean

4/10 Poor

toshie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities

10/10 Excellent

Maria

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
A magical one night stay.
We had a great stay at this Ryokan - An adult plus two teenagers. very comfortable and the private onsen are a plus. The only unfortunate part was that they were not serving dinner the day we stayed, which meant needing to look elsewhere - slim pickings in Zao this time of year.
Stayed 1 night in Sep 2022

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Discounted lift tickets if you stay here! And free private onsen once per day, but also free access to the public Onsen! Free shuttle to and from the lifts but also a very short walk if you miss it of want to walk.
Stayed 2 nights in Dec 2021

10/10 Excellent

Rino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good location and service
The hotel is located right next to the town bus stop, making it very easy if you are traveling by bus. Breakfast was good and plenty and services were great, everyone is capable and helpful. The building itself is a bit old but clean. Easy access to the ski resort as well.
Stayed 2 nights in Feb 2020

10/10 Excellent

JoyceNgo, Hong Kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place, friendly staff, we went back to the hotel to rest before dinner and the staff brought us apples as refreshments, great location (across the street from the bus station), lovely onsen, outdoor, indoor or private. I am not a big fan of public onsen, so the private one is perfect. We will definitely stay here next time.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

4/10 Poor

Radhakrishnan

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old facility... early check out time.. not clean probably never coming back.
Stayed 1 night in Sep 2019

10/10 Excellent

C.Gan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbeatable hospitality, the service is excellent. Convenient location that the zao bus terminal is across the street.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019