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You can look forward to a terrace, a garden and dry cleaning/laundry services at L'Arrivée Hotel & Spa. Treat yourself to a body wrap, Ayurvedic treatments or a manicure/pedicure at lArrivee Wellness und Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and al fresco dining. Free in-room WiFi is available to all guests, along with a fireplace in reception and a bar.
You'll also enjoy the following perks during your stay:
An indoor pool with sunloungers
Free self-parking
Buffet breakfast (surcharge), motorhome/coach/lorry parking and an electric car charging station
A TV in reception, massage treatment rooms and a front desk safe
Room features
All 70 individually furnished rooms include comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra amenities include:
Hypo-allergenic bedding, pillowtop mattresses and free cots/infant beds
Bathrooms with baths or showers and free toiletries
LCD TVs with satellite channels
Wardrobes/cupboards, separate sitting areas and daily housekeeping
Languages
English, German
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 30.0 per day.
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 8.025 per cent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately EUR 20.00 per person
Pet fee: EUR 30 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.
Property is also known as
L'Arrivée Dortmund
L'Arrivée Hotel
L'Arrivée Hotel Dortmund
L'Arrivée Hotel Spa
L'Arrivée Hotel & Spa Hotel
L'Arrivée Hotel & Spa Dortmund
L'Arrivée Hotel & Spa Hotel Dortmund
Frequently asked questions
Does L'Arrivée Hotel & Spa have a pool?
Yes, this property has an indoor pool.
How much does it cost to stay at L'Arrivée Hotel & Spa?
As of 24 Jan 2025, prices found for a 1-night stay for 2 adults at L'Arrivée Hotel & Spa on 5 Feb 2025 start from ฿5,471.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is L'Arrivée Hotel & Spa pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per day. Service animals are exempt from fees.
How much is parking at L'Arrivée Hotel & Spa?
Self-parking is free at this property.
What time is check-in at L'Arrivée Hotel & Spa?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM.
What time is check-out at L'Arrivée Hotel & Spa?
Checkout is at noon.
Where is L'Arrivée Hotel & Spa located?
Located in Hörde, this spa hotel is within 3 miles (5 km) of Theater Olpketal, Dortmund Zoo and Rombergpark Botanical Garden. KletterMAX Climbing Centre and Spielbank Hohensyburg are also within 3 miles (5 km).
L'Arrivée Hotel & Spa Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 175 out of 295 reviews" "
10 - Excellent
175
Rating 8 - Good. 95 out of 295 reviews" "
8 - Good
95
Rating 6 - Okay. 16 out of 295 reviews" "
6 - Okay
16
Rating 4 - Poor. 6 out of 295 reviews" "
4 - Poor
6
Rating 2 - Terrible. 3 out of 295 reviews" "
2 - Terrible
3
9.4/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
2/10 Terrible
Pedro
Business traveller
26 Sep 2024
Liked: Cleanliness
Disliked: Staff & service
Overpriced and understaffed
Extremely expensive for what the hotel is. I only go to Dortmund during a trade show. This is my second time i stay at this hotel but will also be the last.
Most of the staff do not speak english, they are not friendly, and they are extremely under staffed specially during the trade show that happens every year and the hotel gets full.
Bed is uncomfortable.
The Gardens are nice and calming and the breakfast is good.
But for 500 euros per day its a pure rip off..
Dinner gets full and you will wait 1h30m for a salad.
Not returning
The hotel staff were all very welcoming and helpful. We liked the garden and grounds and the hotel decor. The drink and food were of excellent quality. We spent most of the time in the Spa and was well looked after by Emily who was most attentive, helpful, happy and delightful staff member. The massage was fabulous and relaxing. The L'Arivee is one of the few hotels we would happily book again.
What’s treat this hotel and spa turned out to be. Staff were friendly and helpful. The breakfast was exceptional. Dinners were the best we had in all of Germany! Le Petit Chef was so fun! The spa was excellent. The Finnish sauna was our favorite. Our son lives in Dortmund and this will be our go to hotel when we visit.
Mega schönes hotel mit Wellness Bereich. Dortmund ist nicht so schön, aber das Hotel und die nähere Umgebung einfach unglaublich.
Sehr sehr nettes Personal, gutes Essen (egal ob Restaurant oder Frühstück), tolle Zimmer und super Bett.
Kann ich nur empfehlen
Fabulous hotel and during the COVID-19 crisis the hotel where prepared for the this in every way We visited with my 91 year old mother in law and we all felt safe.
This is our third stay and great Reception staff friendly and helpful. Breakfast staff polite and prompt with food delivery and service.
Restaurant Rustique serves superb food at reasonable prices in a fantastic area inside and outside. Staff that served us where friendly helpful and made a great end to the day. Plenty of choices to eat and for all diets
The hotel is excellent, in a beautiful part, surrounded by nature. has a very nice spa and welnes ... we spent 3 days to remember ... only on departure, when we checked out we were surprised by the incapability of employees with reception ...