Luxury family-friendly hotel near Terminal 21 Pattaya
Located close to Art in Paradise and Pattaya Beach Road, Grand Palazzo Hotel provides a corner/local shop, a terrace and a garden. The on-site Thai cuisine restaurant, Royal Kitchen Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
You'll also find perks such as:
An outdoor pool and a children's pool, with sunloungers and pool umbrellas
Free self-parking
Buffet breakfast (surcharge), a local area shuttle and a 24-hour front desk
A computer station, a porter/bellboy and luggage storage
Room features
All 287 rooms boast comforts such as air conditioning and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
Showers, free toiletries and hairdryers
LCD TVs with cable channels
Balconies, fridges and electric kettles
Languages
Chinese (Mandarin), English, Korean, Thai
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Area shuttle (surcharge)
Free beach shuttle
Free self parking on site
Limited on-site parking
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: THB 500 for adults and THB 250 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Royal Kitchen Restaurant
Things to do
Children's pool
Gym
Outdoor pool
Playground
Family friendly
Children's pool
Grocery/convenience store
In-room refrigerator
Laundry facilities
Outdoor pool
Playground
Rollaway/extra bed (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
5 meeting rooms
Business centre
Computer station
Outdoors
Beach towels
Garden
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Dressing gowns
Free toiletries
Hair dryer
Shower
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Refrigerator
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per day.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately THB 500 for adults and from THB 250 for children
Rollaway bed fee: THB 1500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Grand Palazzo Hotel Pattaya
Grand Palazzo Pattaya
Frequently asked questions
Does Grand Palazzo Hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
How much does it cost to stay at Grand Palazzo Hotel?
As of 19 Feb 2025, prices found for a 1-night stay for 2 adults at Grand Palazzo Hotel on 1 Mar 2025 start from ฿2,079.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Palazzo Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Palazzo Hotel?
Self-parking is free at this property.
What time is check-in at Grand Palazzo Hotel?
Check-in start time: 2 PM; check-in end time: midnight.
What time is check-out at Grand Palazzo Hotel?
Checkout is at noon.
Where is Grand Palazzo Hotel located?
This family-friendly Pattaya hotel is located in the entertainment district, within a 15-minute walk of Terminal 21 Pattaya, Pattaya Beach Road and Art in Paradise. Pattaya Beach and Central Pattaya are also within 1 mi (2 km).
Grand Palazzo Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 81 out of 209 reviews
10 - Excellent
81
Rating 8 - Good. 71 out of 209 reviews
8 - Good
71
Rating 6 - Okay. 36 out of 209 reviews
6 - Okay
36
Rating 4 - Poor. 16 out of 209 reviews
4 - Poor
16
Rating 2 - Terrible. 5 out of 209 reviews
2 - Terrible
5
8.2/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
10/10 Excellent
CHRISTOHER
4 Dec 2024
Hotel is nice
CHRISTOHER
Stayed 2 nights in Nov 2024
10/10 Excellent
Joseph
9 Feb 2025
My first room is very noisy during the night, the staff switch me to a better quiet room, I am very happy with the hotel.
Joseph
Stayed 3 nights in Feb 2025
10/10 Excellent
Yahaira
11 Nov 2024
I liked the location a lot! Next door you can buy things at the 7eleven, many shopping centers & soho street & restaurants & massages 💆♀️
Yahaira
Stayed 1 night in Nov 2024
8/10 Good
Darryl
16 Nov 2024
Spacious room
Darryl
Stayed 13 nights in Oct 2024
6/10 Okay
Kiera
2 Jan 2025
Liked: Property conditions & facilities
This is definitely NOT a five star hotel. The rooms were big and spacious and the bed was comfortable but that’s about it. Could use some updates and also the room service was pretty much non existent. I tried to order 3 times and each time, they called back and told me the items I wanted were unavailable even though they were on the menu.
Kiera
Stayed 3 nights in Dec 2024
8/10 Good
MINGJIE
9 Mar 2024
Good Hotel
MINGJIE
Stayed 1 night in Feb 2024
8/10 Good
Kei Wai
5 Nov 2024
good
Kei Wai
Stayed 4 nights in Nov 2024
10/10 Excellent
George
10 Feb 2024
Room was massive and the bed was very comfortable. Staff were awesome to deal with and very helpful. I would definitely stay here again.
George
Stayed 1 night in Feb 2024
8/10 Good
carl
25 Jan 2024
Good location, nice big room, loud dance music all night from a nearby club
carl
Stayed 2 nights in Jan 2024
10/10 Excellent
zou
19 Jan 2024
good hotel,good location, good swimming pool
The hotel is good and the location is good. Swimming pool is good as well.
The air condition was too cold.
zou
Stayed 1 night in Jan 2024
10/10 Excellent
Jared
23 Aug 2023
Great value and great service!!
Jared
Stayed 1 night in Aug 2023
8/10 Good
Christian
5 Feb 2024
I can recommend this hotel. The staff is quiet friendly and cares very good about customer. The breakfast buffet cut be more generous with a coffee (there's only filter coffee) and I missed cheese.
Christian
Stayed 6 nights in Jan 2024
10/10 Excellent
Jared
23 Aug 2023
Great value and wonderful and responsive service!
Jared
Stayed 1 night in Aug 2023
8/10 Good
Sasa
25 May 2024
Oo
Sasa
Stayed 10 nights in May 2024
10/10 Excellent
Scott
26 Jun 2023
Perfect coming back next year.
Scott
Stayed 1 night in Jun 2023
8/10 Good
Jonathan
2 May 2024
Cons and pros
The breakfast was underwhelming. There was a black spot in the hallway ceiling which looked concerning. The TV has limited options.
The room was very spacious. Room service was decent. Workers and people were incredibly friendly. Location was close to a laundromat, 7/11, big c mall, and the beach. Very good price point but I think I got lucky with that. Would stay again if I got the same deal.
Jonathan
Stayed 3 nights in Apr 2024
10/10 Excellent
Michael
18 Nov 2023
Exemplary Service
Palin was an absolute gem. From the time I made initial contact prior to arrival, to my time of check out, she went above and beyond to make everything about my stay as comfortable as could be. She gave great local recommendations as well as helped orchestrate my travels to a major city about 90 minutes away. She is definitely a valued member at the Grand Palazzo Hotel Pattaya
Michael
Stayed 17 nights in Oct 2023
6/10 Okay
Amin
1 Aug 2022
Yes and No
The hotel is very old and needs renovation. Location is very good. Breakfast is very very basic. Mostly Thai food and doesn’t have a good variety.
Amin
Stayed 2 nights in Jul 2022
4/10 Poor
Idun
26 Nov 2023
Liked: Cleanliness
It was a lot of bugs in the room, in the bathroom, on the walls, on the floor and in the bed. Changed room, Next room was much better But still a couple of bugs there
1. Dirty sofa
2. Very noisy
3. The whole prop. is run down
4. The hallway smells moldy
5 No hot water, it’s just medium
6. The breakfast buffet is good
Young
Stayed 4 nights in Feb 2023
6/10 Okay
Krishna
24 Feb 2024
Shower head is sooooo old, rusty & water comes out in different directions & not straight down.
Hand held shower head never worked
Krishna
Stayed 3 nights in Feb 2024
6/10 Okay
Reneil
28 Dec 2022
Room was really big but, few things I picked up on. No charging plugs next to either side of the bed and only 2 plugs in the room, one for the kettle located in the coffee area and another plug at the writing table.
The tap in the sink are quite old and stiff to use and had to use a lot of energy to turn it on and off.
Breakfast was a big miss and only used it once in our 5 day stay. Not much choices to choose from and flies were having their breakfast as well on the open food.
Location is good as it’s not that far from the beach or shopping centre. There is the hotel van that takes you to the beach but only leaves at a certain time in the day.
Upon arrival, staff checked us into the wrong room and had to go down to explain which they resolved. Next day going for breakfast, we had the lady who ticks off the rooms for breakfast chasing us around with a bill and asking us to pay for breakfast even though we had already paid for the entire stay.
No apology on her end.
Average hotel to be honest