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Shangri-La The Marina, Cairns

5.0 star property
Experience warm hospitality as you relax by the pool or indulge in delicious breakfast with ocean views. Discover why this hotel is a top pick for families.

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Photo gallery for Shangri-La The Marina, Cairns

Outdoor pool, open 6:00 AM to 8:00 PM, pool umbrellas, pool loungers
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Horizon Club Suite 1 King | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Breakfast available
  • Parking available
  • Gym
The current price is £110
includes taxes & fees
22 Feb - 23 Feb

Room options

Available filters for rooms
Showing 29 of 29 rooms

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 533 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite Twin

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Suite Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 624 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Sea View King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Sea View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Sea View Twin

Deluxe Sea View Twin | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Sea View Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 350 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Marina View Twin

Exterior

Executive Marina View Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 355 sq ft
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Suite 1 King

Exterior

Horizon Club Suite 1 King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 796 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite King

Exterior

One Bedroom Suite King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 624 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Marina View King

Exterior

Executive Marina View King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 350 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Marina View Suite

Executive Marina View Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Marina View Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Egyptian cotton bed sheets
  • 533 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room King

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room Twin

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Horizon Club Room 1 King

Exterior

Horizon Club Room 1 King

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 603 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Marina View Room Twin

Exterior

Horizon Marina View Room Twin

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Pillow menu
Blackout curtains
  • 603 sq ft
  • Marina view
  • Sleeps 2
  • 2 Single Beds

View all photos for Horizon Club Twin Room With Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Twin Room With Marina View

  • Sleeps 2
  • 2 Single Beds

View all photos for Horizon Club Marina View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Marina View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Horizon Club Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for One Bedroom Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room with Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Marina View Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Marina View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room with Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive King Room with Marina View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Marina View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Marina View Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Twin Room with Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Twin Room with Sea View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Horizon Club King Room with Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Horizon Club King Room with Marina View

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room with Marina View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Twin Room with Marina View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Executive Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Twin Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Twin Suite

  • Sleeps 2
  • 2 Queen Beds

View all photos for Royal Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Royal Suite

  • Sleeps 2
  • 1 King Bed

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About the area

Map
Pierpoint Road, Cairns, QLD, 4870

What's nearby

  • Cairns Marlin Marina - 4 min walk
  • Cairns Esplanade - 4 min walk
  • Reef Hotel Casino - 4 min walk
  • Reef Fleet Terminal - 5 min walk
  • Cairns Central Shopping Centre - 12 min walk

Getting around

  • Cairns Station - 17 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 14 min drive

Restaurants

  • ‪Rattle N Hum - ‬5 min walk
  • ‪Salt House - ‬4 min walk
  • ‪Howlin' Jay's - ‬3 min walk
  • ‪Hilton Executive Lounge - ‬5 min walk
  • ‪Dundee's Restaurant on the Waterfront - ‬3 min walk

About this property

Shangri-La The Marina, Cairns

Family-friendly hotel near Cairns Esplanade
Located close to Reef Fleet Terminal and Centenary Lakes Botanic Gardens, Shangri-La The Marina, Cairns provides a poolside bar, a terrace and a shopping centre on-site. The on-site international cuisine restaurant, The Backyard, offers breakfast, lunch, dinner, light fare and ocean views. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sunloungers and pool umbrellas
  • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
  • Express check-out, express check-in and luggage storage
  • Concierge services, wedding services and coffee/tea in reception
  • Guest reviews say great things the breakfast, helpful staff and location
Room features
All 255 rooms include comforts, such as premium bedding and pillow menus, in addition to perks, such as laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Egyptian cotton sheets and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hairdryers
  • 42-inch HDTVs with premium channels
  • Balconies, separate sitting areas and fridges

Languages

Chinese (Mandarin), English, Filipino, French, Italian, Japanese, Korean, Malay, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Covered parking on site (AUD 30 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 35 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 38 for adults and AUD 19 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • The Backyard

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping centre

Family friendly

  • Children's pool
  • Fenced pool
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (4,456 square foot of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Fixed shower seat
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (96 centimetre high)
  • Height-adjustable showerhead
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 100.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately AUD 38 for adults and from AUD 19.00 for children
  • Covered self-parking fee: AUD 30.00 per day (in/out privileges)
  • Valet parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shangri-La Hotel Marina
Shangri-La Hotel Marina Cairns
Shangri-La Marina Cairns
Shangri-La Marina Hotel
Shangri-La Hotel, The Marina, Cairns Hotel Cairns
Shangri La Hotel The Marina
Shangri La The Marina, Cairns
Shangri-la The Marina, Cairns Hotel
Shangri-la The Marina, Cairns Cairns
Shangri-la The Marina, Cairns Hotel Cairns

Frequently asked questions

Does Shangri-La The Marina, Cairns have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM to 8:00 PM.

How much does it cost to stay at Shangri-La The Marina, Cairns?

As of 11 Feb 2025, prices found for a 1-night stay for 2 adults at Shangri-La The Marina, Cairns on 22 Feb 2025 start from £109.56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La The Marina, Cairns pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Shangri-La The Marina, Cairns?

Self-parking is available for AUD 30.00 per day. Valet parking is available for AUD 35.00 per day.

What time is check-in at Shangri-La The Marina, Cairns?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Shangri-La The Marina, Cairns?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Shangri-La The Marina, Cairns located?

This family-friendly Cairns hotel is located on the boardwalk, within a 10-minute walk of Cairns Esplanade and Reef Fleet Terminal. Centenary Lakes Botanic Gardens and Skyrail Rainforest Cableway are also within 9 mi (15 km). Cairns Station is 17 minutes by foot.

Shangri-La The Marina, Cairns Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 607 out of 1006 reviews
Rating 8 - Good. 244 out of 1006 reviews
Rating 6 - Okay. 92 out of 1006 reviews
Rating 4 - Poor. 42 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher, Wilmington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed by this hotel. The pictures do not do it justice, it is in a perfect spot to walk to all the action in 2 mins but off to the side so it stayed quiet and reserved. The room was beautiful and perfect. I arrived at an odd hour and had to leave at an odd hour and the front desk was extremely accommodating. I highly recommend staying here.
Stayed 4 nights in Nov 2024

10/10 Excellent

Brittany

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room - very clean and convenient. The pool bar was not great as they were out of beer and would not refund my order when I realized there were peanuts on the chicken wings… allergens not listed on menu.
Stayed 3 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Location of the hotel was great for where we wanted to be. Staff was very attentive and helpful. Room was spacious and nice bathroom. Nice restaurants around to choose from off the marina. Would have been nice to have breakfast included but the buffet was very good.
Stayed 3 nights in Jan 2025

8/10 Good

yueyue, san antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Magda Lucia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is amazing!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Norman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms and very convenient to restaurants and tour activities
Stayed 3 nights in Jan 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bishal

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Debra

Stayed 5 nights in Jan 2025

8/10 Good

Graham, winmalee

Travelled with family
Liked: Amenities
Great size room with excellent views of the sea. Hotel looked a little tired especially the pool and carpeted areas. Not withstanding this we enjoyed our stay here
Stayed 7 nights in Jan 2025

10/10 Excellent

Liliya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time! Everyone was very friendly and helpful. The botanical garden is just amazing- opening the balcony door and seeing that every morning made it that much and more!
Stayed 3 nights in Jan 2025

10/10 Excellent

Badhri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place. right on the Marina.. Short walk from all major places
Stayed 3 nights in Dec 2024

10/10 Excellent

George, markham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay. Strongly recommend
Stayed 1 night in Dec 2024

10/10 Excellent

Janak

Stayed 3 nights in Dec 2024

10/10 Excellent

SARAH

Stayed 1 night in Oct 2024

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location. We had a marina view room which had wonderful views. Pool and pool area inc bar was very good with ple ty of loungers and umbrellas. Resturant was excellant and so were all staff. Great hotel location for walks trip pickups and other bars shops and resturants. Would highly recommend.
Stayed 6 nights in Dec 2024

10/10 Excellent

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay; close to the cruise terminals amd city centre.
Stayed 6 nights in Dec 2024

10/10 Excellent

Thi Tra Giang, Penshurst

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Daily clean, close to everything you want to visit and must see and play. Restaurants are just around the corner, staff are so friendly abd helpful
Stayed 6 nights in Dec 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities
The location was great. Hotel is a bit outdated but overall we had an enjoyable visit.
Stayed 4 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, right on the marina and just a short walk from the busy esplanade with the shops and restaurants, the room was large, the pool was a good size and warm. The restaurant looks out onto the marina, were we watched the boats leaving while at breakfast.
Stayed 4 nights in Dec 2024

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great and within all the amenities. The staff is very friendly and highly recommended
Stayed 3 nights in Dec 2024

10/10 Excellent

Ning

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Stayed 3 nights in Nov 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024