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Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort

4.0 star property
Find serenity amidst nature’s splendor with an indoor mineral hot spring and outdoor tennis court.

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Photo gallery for Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort

Outdoor pool
Japanese Western Style Suite,with Open Air Bath,Non Smoking (Please incl. all persons in your rsvn) | Bathroom | Hair dryer, slippers, bidet, towels
Hiking
Exterior
Exterior
Located near Karuizawa Toy Kingdom, Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort offers a serene mountain retreat. Soak in the indoor mineral hot spring, unwind on the rooftop terrace, or enjoy a meal at one of two on-site restaurants. With free in-room WiFi and laundry facilities for convenience, guests can focus on relaxation.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Laundry
  • 24/7 front desk
The current price is £131
includes taxes & fees
16 Feb - 17 Feb

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Japanese Western Style Suite,with Open Air Bath,Non Smoking (Please incl. all persons in your rsvn)

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Japanese Western Style Suite,with Open Air Bath,Non Smoking (Please incl. all persons in your rsvn)

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 872 sq ft
  • Sleeps 5
  • 2 Large Single Beds and 3 Single Futons

View all photos for Deluxe Twin Room, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Deluxe Twin Room, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 388 sq ft
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Two Bedroom Suite, with Terrace, Non Smoking (Please include all persons in your reservation)

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Two Bedroom Suite, with Terrace, Non Smoking (Please include all persons in your reservation)

Highlights

Terrace
Air conditioning
Heating
Fridge
TV
2 bedrooms
Blackout curtains
Shower/bath combination
  • 872 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior Twin Room, with Terrace, Non Smoking (Please include all persons in your reservation)

Superior Twin Room, with Terrace, Non Smoking (Please include all persons in your reservation) | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Superior Twin Room, with Terrace, Non Smoking (Please include all persons in your reservation)

Highlights

Terrace
Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
  • 603 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Two Bed Room Suite (Please include all persons in your reservation)

Two Bed Room Suite (Please include all persons in your reservation) | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Two Bed Room Suite (Please include all persons in your reservation)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Bidet
  • 872 sq ft
  • Resort view
  • Sleeps 4
  • 4 Single Beds

View all photos for Japanese Western Style Suite　(Please include all persons in your reservation)

Japanese Western Style Suite　(Please include all persons in your reservation) | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Japanese Western Style Suite　(Please include all persons in your reservation)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Blackout curtains
Hairdryer
Bidet
  • 872 sq ft
  • Resort view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Twin Room, 2 Single Beds (Please include all persons in your reservation)

Superior Twin Room, 2 Single Beds (Please include all persons in your reservation) | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Superior Twin Room, 2 Single Beds (Please include all persons in your reservation)

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Hairdryer
Bidet
Shower/bath combination
  • 603 sq ft
  • Resort view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Asama View Premium 4 Bed Suite,Non Smoking with Open Air Bath(Please incl. all persons in your rsvn)

Asama View Premium 4 Bed Suite,Non Smoking with Open Air Bath(Please incl. all persons in your rsvn) | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Asama View Premium 4 Bed Suite,Non Smoking with Open Air Bath(Please incl. all persons in your rsvn)

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 883 sq ft
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

View all photos for Premium Family Suite,Non Smoking,with Sky View Open Air Bath　(Please incl. all persons in your rsvn)

Premium Family Suite,Non Smoking,with Sky View Open Air Bath　(Please incl. all persons in your rsvn) | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Premium Family Suite,Non Smoking,with Sky View Open Air Bath　(Please incl. all persons in your rsvn)

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 1615 sq ft
  • Mountain view
  • Sleeps 8
  • 3 Double Beds and 3 Single Futons

View all photos for Superior Twin Room, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Superior Twin Room, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 603 sq ft
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Asama View Premium Twin Room, Non Smoking with Open Air Bath　(Please incl. all persons in your rsvn)

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Asama View Premium Twin Room, Non Smoking with Open Air Bath　(Please incl. all persons in your rsvn)

Highlights

Air conditioning
Heating
Fridge
TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • 603 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Bedroom Suite, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

Two Bedroom Suite, with Open Air Bath, Non Smoking (Please include all persons in your reservation) | In-room safe, blackout curtains, iron/ironing board, rollaway beds

Two Bedroom Suite, with Open Air Bath, Non Smoking (Please include all persons in your reservation)

Highlights

Air conditioning
Heating
Fridge
TV
2 bedrooms
Blackout curtains
Shower/bath combination
Hairdryer
  • 872 sq ft
  • Sleeps 4
  • 4 Large Single Beds

View all photos for Two Bedrooms Suite

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Two Bedrooms Suite

  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Twin Room with Open Air Bath and Terrace Non smoking

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Superior Twin Room with Open Air Bath and Terrace Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Superior Twin Room with Superb view Asama View and Open Air Bath Non smoking

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Premium Superior Twin Room with Superb view Asama View and Open Air Bath Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Four Beds Suite with Terrace with Open Air Bath Non smoking

View from property

Four Beds Suite with Terrace with Open Air Bath Non smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Twin Room Non smoking

Living area | TV

Superior Twin Room Non smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese Western Style Suite

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Japanese Western Style Suite

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Premium Family Suite with Sky View and Open Air Bath Non smoking

View from property

Premium Family Suite with Sky View and Open Air Bath Non smoking

  • Sleeps 6
  • 2 Double Beds, 3 Single Futons and 1 Queen Bed

Premium Four Beds Suite with Superb View Asama View and Open Air Bath Non smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Four Beds Suite with Open Air Bath in the Woods Non smoking

Bathroom amenities | Hair dryer, slippers, bidet, towels

Four Beds Suite with Open Air Bath in the Woods Non smoking

  • Sleeps 4
  • 4 Single Beds

View all photos for Superior Twin Room with Open Air Bath in the Woods Non smoking

In-room safe, blackout curtains, iron/ironing board, rollaway beds

Superior Twin Room with Open Air Bath in the Woods Non smoking

  • Sleeps 2
  • 2 Single Beds

Japanese Western Style Open Air Bath, in the Woods, Nonsmoking

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

Standard Twin Room With Open Air Bath, In The Woods, Nonsmoking

  • Sleeps 2
  • 2 Single Beds

Four beds Suite-smoking

  • Sleeps 4
  • 4 Single Beds

Two-Bedroom Suite With Open-Air Bath

  • Sleeps 4
  • 4 Single Beds

Two-Bedroom Suite With Open-Air Bath And View

  • Sleeps 4
  • 4 Single Beds

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About the area

Map
1453-2 Kanbara, Agatuma-gun, Tsumagoi, Gunma-ken, 377-1402

What's nearby

  • Karuizawa Toy Kingdom - 4 min drive
  • Onioshidashi Volcanic Park - 5 min drive
  • Mount Asama - 8 min drive
  • Shiraito Falls - 13 min drive
  • Karuizawa Snow Park - 15 min drive

Getting around

  • Sakudaira Station - 31 min drive

Restaurants

  • ‪浅間牧場茶屋 レストラン - ‬6 min drive
  • ‪地粉そば処みのり - ‬5 min drive
  • ‪KAFE - ‬11 min walk
  • ‪ハコニワ食堂 - ‬3 min drive
  • ‪Bacon - ‬9 min walk

About this property

Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort

Upscale hotel near Karuizawa Toy Kingdom
You can look forward to an indoor mineral hot spring (onsen), a rooftop terrace and a garden at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort. Treat yourself to spa services, such as a facial or a body treatment. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and laundry facilities.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • Buffet breakfast (surcharge), free train station pick-up and bike hire
  • Hot springs on-site, an outdoor tennis court and wedding services
Room features
All 233 rooms feature comforts such as air conditioning, in addition to perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with bidets and hairdryers
  • Fridges, heating and daily housekeeping

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Hindi, Hungarian, Indonesian, Italian, Japanese, Khmer, Korean, Malay, Polish, Portuguese, Spanish, Thai, Turkish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle during limited hours
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: JPY 2,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot springs
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Ski storage

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: JPY 4000
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: JPY 4000

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
A pick-up shuttle from the train station is provided only 3 times daily.

Renovations and closures

The following facilities or services will be unavailable from February 3 2025 to February 6 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 3564.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2200 for adults and from JPY 1600 for children
  • Early check-in fee: JPY 4000 (subject to availability)
  • Late check-out fee: JPY 4000 (subject to availability)
  • Rollaway bed fee: JPY 3564.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Hotel Karuizawa 1130
Karuizawa 1130
Karuizawa Hotel 1130
Hotel Karuizawa 1130 Tsumagoi
Karuizawa 1130 Tsumagoi
Hotel Karuizawa 1130
Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort Hotel
Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort Tsumagoi

Frequently asked questions

Does Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort have a pool?

Yes, this property has an outdoor pool. The swimming pool will be unavailable from February 3 2025 until February 6 2025 (dates subject to change).

How much does it cost to stay at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort?

As of 9 Feb 2025, prices found for a 1-night stay for 2 adults at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort on 16 Feb 2025 start from £131.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort?

Self-parking is free at this property.

What time is check-in at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort?

Check-in start time: 3:00 PM; check-in end time: 7:00 PM. Early check-in is available for a fee of JPY 4000 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort?

Checkout is at 11 AM. Late checkout is available for JPY 4000 (subject to availability).

Where is Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort located?

Situated in the mountains, this spa hotel is within 3 miles (5 km) of Karuizawa Toy Kingdom, Onioshidashi Volcanic Park and Joshin'etsu-kogen National Park. Asama Volcano Museum is 3 mi (4.9 km) away.

Karuizawa Club Hotel Karuizawa 1130 / Hewitt Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 155 out of 472 reviews
Rating 8 - Good. 210 out of 472 reviews
Rating 6 - Okay. 76 out of 472 reviews
Rating 4 - Poor. 21 out of 472 reviews
Rating 2 - Terrible. 10 out of 472 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Wennie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Tong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Service ever. our 18 mths old child developed fever when we were on the way to the hotel. could not find any open hospital so we just wanted to try our luck to go straight to hotel and ask for help. they told us its better to ring ambulance when we arrived, also offered us to ring ambulance on our behalf, due to our limited Japanese. a manager (I assumed) even asked one of their staff to go outside to direct the ambulance on their entry. while we were waiting for the ambulance, they gave us ice pack to cool my child. Can't thank them enough for what they have done to our family.
Stayed 2 nights in Jun 2024

10/10 Excellent

Yukika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Sayuri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price Enjoyed hotspring, Sauna, Kids room, and swimming pool with my 2 year old kid. Room is very big and comfotable. C/in took about 30mins, recommend arrive at the property before 3PM or after 4PM.

8/10 Good

CHI HO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is in the mountain area. It took about 20-30 min driving on mountain roads to get there. The resort is big and has everything you need. I got a family room and it was huge! The room has a big bathtub and living room area. There is also a small kitchen sink and countertop which is convenient. There is a hot spring which is free to all guests. The water park for kids has a fee but I think that’s acceptable. Overall I’m satisfied with this resort and would recommend it to families with small children. The only downside is that it’s an older property so the furnitures look old (but they are clean). The lighting of the room is also quiet dim. The staff are friendly and helpful. I asked for extra pillows at midnight (the ones in the room were too soft) and they delivered them to us without problem.
Stayed 3 nights in Aug 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Saradhi

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Soloveva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

華斌

GWの軽井沢
家族で温水プールを楽しめました。水着用脱水機はお風呂場に設置していただければもっと利便性の向上につながると思います。
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Old and shabby room
The hotel is ok. But the condition of our room (two bedroom) was awful. The furniture is old and broken, the walls are shabby. The swimming pool is not free even for hotel guests! We had to pay for visiting it.
Stayed 1 night in Feb 2019

4/10 Poor

Shea

Disliked: Staff & service, property conditions & facilities, room comfort
Poor Service & Small Rooms
1. The hotel staff was unfriendly during check in. Clearly impatient about using English. Unwilling to respond about our request about a room near the escalator and about its restaurants types. 2. The staff provided us with incorrect printed information about its facilities opening times. We planned to use its chargeable indoor swimming pool on the morning of the checkout day. (printed information says open at 09:00-21:30). The pool is actually closed on all mornings during the winter 3. The originally booking room type has a living area. Our room didn't. RM536, likely is the smallest room in the hotel (according to floor plan) In total we spend ¥174000 for 3 nights. In exchange of disappointment and infuriation
Stayed 3 nights in Dec 2018

8/10 Good

dutchie

Liked: Cleanliness, staff & service, amenities
The staff do a great job to make your stay a good , torn,worn, severely stained. Don't know what the issue was with the heat. Not too warm. The room we had was a large room. Also was showing signs of age and or neglect. The room was very cold at night, but a portable heater was dropped off to our room, to sort of remedy the problem. Wifi signal was very poor. The food at the buffet was really nice and again the staff do a great job. The staff at this facility in my opinion is what keeps this establishment going. As for the building maintenance and upkeep. They better pick that up a bit. If not, the minor repairs will become huge problems and for the larger problems I saw, they better get fixed immediately. Or you'll might as well get ready to close it down. I don't like having to say things like this, but if an establishment like this, doesn't show care towards it's facility, then what's the point of even being open in the first place.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
満足です
露天風呂が気持ち良かったです。夕食朝食ともに美味しく満足です。
Stayed 1 night in Sep 2018

10/10 Excellent

Saumil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful weekend getaway
Beautiful rooms, very clean and nice. Perfect to get away for a weekend. Nothing to do in the area, but its perfect for relaxation

6/10 Okay

Khandelwal

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
It is great, very nice, huge room and friendly staff. A great price this season. I got upgrade to a better view room. The Osen is excellent and quiet. I will recommend this hotel if you drive.

10/10 Excellent

Anabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly good hotel
It was a perfect stay in this hotel. We will surely come back in our next trip.

8/10 Good

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Would recommended to friends, just the location is a little bit far.

10/10 Excellent

Will, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a short stay
Had a great view of Mt Asama from our window on the 6th floor. Not all rooms will have this view. Not much to do in the area but a perfect place to stay one night while passing through.

6/10 Okay

Francis, Hong Kong

Liked: Cleanliness, staff & service, room comfort
Nice hotel close to the Mountain with Snows.
Too far away from the Train Station and not many choices of the food in the hotel. Shuttle schedule is not frequent and convenient. Hot Spring is nice.

8/10 Good

GLENN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and quiet place
Scenery was great but it was a little remoted

8/10 Good

HON KIT

Liked: Cleanliness, staff & service, room comfort
Half an hr uphill drive from city centre/outlet, price is good