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c-hotels Joy

4.0 star property
Experience warm hospitality near iconic landmarks like Ponte Vecchio. Connect to WiFi from your room while enjoying helpful staff assistance.

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Photo gallery for c-hotels Joy

Aerial view
Interior
Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk
Aerial view
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Comfy

Minibar, in-room safe, individually furnished, desk

Comfy

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Hair dryer
Bidet
Private bathroom
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Dependance Via Alamanni 21 Matrimoniale

Dependance Via Alamanni 21 Matrimoniale | Minibar, in-room safe, individually furnished, desk

Dependance Via Alamanni 21 Matrimoniale

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Hair dryer
Bidet
Private bathroom
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, individually furnished, desk

Junior Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Bidet
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfy, disability access

Comfy, disability access | Bathroom | Deep soaking tub, free toiletries, hair dryer, bidet

Comfy, disability access

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Minibar, in-room safe, individually furnished, desk

Classic Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Hair dryer
Bidet
Private bathroom
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Smart

Minibar, in-room safe, individually furnished, desk

Smart

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Hair dryer
Bidet
Private bathroom
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Spacious

Flat-screen TV

Spacious

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Hair dryer
Bidet
Private bathroom
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room, No Windows

Single Room, No Windows | Minibar, in-room safe, individually furnished, desk

Single Room, No Windows

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Hair dryer
Bidet
Private bathroom
  • 129 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Classic con Balcone

Classic con Balcone | Minibar, in-room safe, individually furnished, desk

Classic con Balcone

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Flat-screen TV
Hair dryer
Bidet
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Similar properties

Minibar, in-room safe, desk, soundproofing

c-hotels Ambasciatori

Free WiFi
Air conditioning
Breakfast available
Parking available
8.4 out of 10, Very Good, 1,001 reviews
The price is $90
includes taxes & fees
$69 per night
Feb 16 - Feb 17
c-hotels Ambasciatori
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About the neighborhood

Map
Via degli Orti Oricellari, 30, Florence, FI, 50123

What's nearby

  • Historic Centre of Florence - 1 min walk
  • Piazza di Santa Maria Novella - 7 min walk
  • Cathedral of Santa Maria del Fiore - 13 min walk
  • Ponte Vecchio - 15 min walk
  • Uffizi Gallery - 18 min walk

Getting around

  • Alamanni - Stazione Santa Maria Novella Tram Stop - 2 min walk
  • Florence Santa Maria Novella Station - 3 min walk
  • Florence Airport, Peretola (FLR) - 25 min drive

Restaurants

  • ‪Fratelli Cuore - ‬3 min walk
  • ‪Deanna SRL - ‬2 min walk
  • ‪Trattoria Dall' Oste - ‬2 min walk
  • ‪Le Sorelline Wine Bar Caffè - ‬1 min walk
  • ‪Caffè Arcobaleno - ‬2 min walk

About this property

c-hotels Joy

Upscale hotel near Historic Centre of Florence
Close to Cathedral of Santa Maria del Fiore and Ponte Vecchio, c-hotels Joy provides dry cleaning/laundry services, a bar, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), an elevator, and multilingual staff
  • Concierge services, a 24-hour front desk, and a front-desk safe
  • Smoke-free premises, tour/ticket assistance, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 54 individually furnished rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and bidets
  • Flat-screen TVs with digital channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 18 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT048017A1PEM9TTFS

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

c-hotels Joy Hotel Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel
c-hotels Joy Florence
c-hotels Joy Hotel Florence

Frequently asked questions

Is c-hotels Joy pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at c-hotels Joy?

As of Feb 3, 2025, prices found for a 1-night stay for 2 adults at c-hotels Joy on Feb 5, 2025 start from $75.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at c-hotels Joy?

This hotel doesn't offer parking.

What time is check-in at c-hotels Joy?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at c-hotels Joy?

Check-out is at 11:00 AM.

Where is c-hotels Joy located?

Located in Santa Maria Novella, this hotel is within a 10-minute walk of Historic Centre of Florence and Basilica of Santa Maria Novella. Cathedral of Santa Maria del Fiore and Piazza di Santa Maria Novella are also within 15 minutes. Alamanni - Stazione Santa Maria Novella Tram Stop is only a 2-minute walk and Fratelli Rosselli Tram Stop is 4 minutes.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1004 reviews
Rating 8 - Good. 277 out of 1004 reviews
Rating 6 - Okay. 50 out of 1004 reviews
Rating 4 - Poor. 21 out of 1004 reviews
Rating 2 - Terrible. 18 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Jan 2025

6/10 Okay

Bean

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel has excellent location. Staff is very friendly, and passionate. Breakfast is good. However, the room condition is not up to standard esp the bathroom, and it’s smelly. Most importantly, the door lock requires special attention to lock properly, otherwise it cannot be locked. Our room door was locked when we went out, however, it was not locked properly by the hotel staff after clean-up. This will cause safety issue that made us feel unsecure.
Stayed 3 nights in Jan 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Florence. Rooms were large for the city, staff were very friendly. Hotel is directly across from the central station. Would recommend, as it is very easy to get to and from central station.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were checked in by a very kind gentleman who also spoke Spanish and English , making it a comfortable and memorable experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Silvio

Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff. Delicious buffet breakfast. Very close to train and tram. Great selection of restaurants nearby. Sights all walkable distance.
Stayed 1 night in Nov 2024

8/10 Good

Monica

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay very much. We were impressed by some perks in our room that we didn’t expect. The staff at the front desk and at the bar were all very friendly. Most especially the one attending to us at the bar. The room for 3 people was so nice and we loved they layout. I highly recommend it!
Stayed 1 night in Nov 2024

10/10 Excellent

ola

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great staff, super convenient and close to a lot! Definitely stay in this area if you’re looking to walk/transit!
Stayed 1 night in Nov 2024

10/10 Excellent

Elsa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the most friendly. We love our stay. Hotel room is in great condition, would totally revisit.
Stayed 4 nights in Oct 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, property conditions & facilities
There is a famous Florence T bone steakhouse right cross the street. Within 3 mins walking to the train station
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff. Very clean and comfortable. My wife and I really enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, room comfort
Convenient and comfortable
We really enjoyed this hotel. Breakfast was outstanding the young woman who mostly ran. It was amazing. Everyone at the reception desk were incredible lovely lounge area close to everything including the train station.
Stayed 6 nights in Oct 2024

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Oct 2024

10/10 Excellent

Nisha

Stayed 2 nights in Oct 2024

10/10 Excellent

Nikolas

Stayed 1 night in Oct 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a Convenient Location
A great little gem close to the train station and famous Santa Maria Novello Pharmacy! Clean and comfortable rooms. Bed was soo comfortable!
Stayed 2 nights in Oct 2024

10/10 Excellent

Khushbu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent experience. Lovely staff catered to our dietary requirements for breakfast. Hotel is nice and clean, located in good location. The only negative is rooms are small, there was no wardrobe for clothes.
Stayed 2 nights in Oct 2024

10/10 Excellent

Rhoneil, Chandler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They helped find us good places to eat.
Stayed 2 nights in Oct 2024

8/10 Good

Sepideh

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible area and nice staff. The room was a bit small.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew, Plantation

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Francine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in around 13:00; room was ready. Got an upgrade in a larger room on the ground floor by reception as the hotel was full. Welcoming staff. Comfy bed, quality linen. One problem detected around midnight was the A/C was not working. We contacted the reception and they verified it without any luck. Hotel full, couldn’t relocate us. They proposed to leave the window opened and plugged in a mosquito repellent as window was left opened. Happy , our stay was for only 1 night. But overall the place was great.
Stayed 1 night in Oct 2024

8/10 Good

Nicole, Chandler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Not enough space
Our stay was a good experience, big trouble were room dimensions (much smaller than stated in the web site), it forced us to open and close our baggage many times, there was not enough room to have an open baggage and circulate in the room. Another problem: there was no space in the closet for the clothes.
Stayed 3 nights in Aug 2024

8/10 Good

Pakasit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Up to Date designed rooms close to the train station and tourist locations friendly and efficient staff would recommend for business solo and couples
Stayed 2 nights in Sep 2024

General hotel information

Reasons to Book
Great Location & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Address
Via degli Orti Oricellari, 30, Florence