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Hong Kong Convention and Exhibition Centre - 7 min drive
Hong Kong - Macau Ferry Terminal - 7 min drive
Getting around
Whampoa Station - 2 min drive
Hong Kong East Tsim Sha Tsui Station - 6 min walk
Hong Kong International Airport (HKG) - 32 min drive
Restaurants
Woodlands - 3 min walk
Café Kool - 1 min walk
Lei Garden Restaurant 利苑酒家 - 2 min walk
Boticario Bar And Grill - 3 min walk
Lobby Lounge - 2 min walk
About this property
Kowloon Shangri-La, Hong Kong
Luxury family-friendly hotel near Tsim Sha Tsui Promenade
Located close to K11 Art Mall and Avenue of Stars, Kowloon Shangri-La, Hong Kong provides shopping on-site, a coffee shop/cafe and a hair salon. Indulge in a body scrub, a body wrap and aromatherapy at Health Club, the on-site spa. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and a Michelin star rated meal. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
Express check-out, express check-in and babysitting (surcharge)
A front desk safe, a ballroom and a 24-hour front desk
Guest reviews speak highly of the helpful staff and location
Room features
All 679 rooms include comforts, such as 24-hour room service and laptop-compatible safes, as well as perks, such as air conditioning and bathrobes. Guest reviews highly rate the cleanliness rooms at the property.
More conveniences in all rooms include:
Childcare services and free infant beds
Bathrooms with hairdryers and shampoo
Coffee/tea makers, daily housekeeping and desks
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Filipino, German, Italian, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Limo/town car service
Valet parking on site (HKD 600 per night)
Food and drink
Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: HKD 427 for adults and HKD 214 for children
7 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Angelini
Cafe Kool
Nadaman
Shang Palace
Tapas Bar
Things to do
Full-service spa
Health club
Sauna
Shopping
Steam room
Family friendly
Free cot
In-room babysitting
Laundry facilities
Rollaway/extra bed (surcharge)
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Meeting room
Full-service spa
Aromatherapy
Body scrubs
Body wraps
Facials
Massage
Sauna
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift (90 centimetre wide door)
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)
Bathroom
Dressing gowns
Hair dryer
Private bathroom
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Food and drink
24-hour room service
Coffee/tea maker
More
Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Disposable plastic tableware and other plastic products are available at the front desk (surcharge).
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 500.0 per night.
Free cots are available on request at the property
Payment types
Important information
Optional extras
Fee for buffet breakfast: from approximately HKD 427 for adults and from HKD 214 for children
Valet parking fee: HKD 600 per night
Rollaway bed fee: HKD 500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the spa
Property is also known as
Kowloon Hong Kong Shangri-La
Kowloon Shangri-La Hong Kong
Shangri-La Hotel Kowloon Hong Kong
Shangri-La Kowloon Hong Kong
Kowloon Shangri-La Hotel Hong Kong
Shangri La Hong Kong
Shangri La Hotel Hong Kong
Kowloon Shangri-La Hong Kong Hotel
Shangri-La Hong Kong Hotel
Shangri-La Hong Kong
Kowloon Shangri La, Hong Kong
Kowloon Shangri-La, Hong Kong Hotel
Kowloon Shangri-La, Hong Kong Kowloon
Kowloon Shangri-La, Hong Kong Hotel Kowloon
Frequently asked questions
Is Kowloon Shangri-La, Hong Kong pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Kowloon Shangri-La, Hong Kong?
As of 10 Feb 2025, prices found for a 1-night stay for 2 adults at Kowloon Shangri-La, Hong Kong on 24 Feb 2025 start from AU$334.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Kowloon Shangri-La, Hong Kong?
Valet parking is available for HKD 600 per night.
What time is check-in at Kowloon Shangri-La, Hong Kong?
Check-in start time: 3:00 PM; check-in end time: midnight.
What time is check-out at Kowloon Shangri-La, Hong Kong?
Checkout is at noon.
Where is Kowloon Shangri-La, Hong Kong located?
This family-friendly Kowloon hotel is located in the entertainment district, within a 5-minute walk of Tsim Sha Tsui Promenade and Avenue of Stars. K11 Art Mall and Kowloon Mosque and Islamic Centre are also within 10 minutes. Hong Kong East Tsim Sha Tsui Station is 6 minutes by foot and Hong Kong Tsim Sha Tsui Station is 9 minutes.
Kowloon Shangri-La, Hong Kong Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I stayed at this hotel in 2008, great location but property is in serious need to step up compared to its sister property in Toronto and other locations. Expected more, staff on front desk were rude, decor was very tired and rooms could do with updating. For the price paid, the standards were not as expected.
We loved everything about our stay at the hotel. It's beautiful, service is great, the view from our room was stunning. They made a special cake for my husband's 60th birthday, which was a lovely touch. We would highly recommend it.
The room was huge, the view from the 20th floor was superb, the breakfast was excellent.
On a previous comment, I mistakenly said there was no free drinking water. This was before I discovered a never seen before machine next to the espresso machine that serves water at various temperatures. Great hotel, on tge water's edge with restaurants and shopping galore.
A little dated, but still great experience at this Shangri-La. Staff was polite and professional. An easy walk to Hong Kong coliseum was a big plus for us.
Location is great but the hotel is aged and the rooms need some renovation. Have to stand in the bath tub to shower, which is not convenient. Plus the bath tub drain is kind of blocked all the time.
The room was a little chilly so you may want to bring PJs. Otherwise the room and service was top notch as always, even during the busy holiday season.
Excellent experience and definitely woll do it against whenever am back to Hong Kong. It was am amazing check in and the staff was so good that he upgraded up. Thanks a lot
Abdullah
Stayed 3 nights in Dec 2024
2/10 Terrible
Yixuan
26 Dec 2024
Disliked: Staff & service
Yixuan
Stayed 2 nights in Dec 2024
4/10 Poor
Leonest
22 Dec 2024
Liked: Cleanliness
Disliked: Staff & service
First time booking a hotel in Shangrila but is it actually a normal protocol to have cleaning staff come barging in a room if after few knocks no one answers? Kind of an unusual experience for us especially when we put in the do not disturb sign. Luckily, my husband is there and the cleaning lady just said, "hi, you want coffee?". Weird, when there's literally a coffeemaker in the room. We called it in the front desk and we got a return call from the manager stating its a normal protocol to come in and "check" the room if no one answers. Honestly I dont think its normal protocol and definitely would not be booking here again for safety and privacy reasons.
This was by far one of the best hotels in which we’ve stayed. Extremely comfortable and well maintained while offering excellent views and wonderful hospitality I would recommend staying here when in Hong Kong.