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Antwerp (ZWE-Antwerp Central Train Station) - 11 min walk
Antwerp (ANR-Antwerp Intl.) - 26 min drive
Restaurants
McDonald's - 2 min walk
Panos - 2 min walk
Burger King - 2 min walk
Foodmaker - 1 min walk
Australian Home Made Ice Cream and Waffles - 2 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Smartflats Design - Meir
Antwerp apartment in Old Town with a 24-hour front desk
Along with a snack bar/deli, this smoke-free apartment building has self parking and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in, express check-out and tour/ticket assistance. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a dining area and a coffee/tea maker. Housekeeping is available once per stay.
Smartflats Design - Meir offers 3 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Accommodation at this 3-star apartment has kitchens with fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.
This Antwerp apartment provides complimentary wireless Internet access. 19-inch flat-screen televisions come with cable channels. Housekeeping is offered once per stay and an iron/ironing board can be requested.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
3 rooms
5 floors
1 building
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk, lockbox
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.97 per person, per night
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.
We should mention
This property does not have any lifts
Property is also known as
Smartflats Meir Apartment Antwerp
Smartflats Meir Apartment
Smartflats Meir Antwerp
Smartflats Design Meir Antwerp
Smartflats Design - Meir Antwerp
Smartflats Design - Meir Apartment
Smartflats Design - Meir Apartment Antwerp
Frequently asked questions
Is Smartflats Design - Meir pet-friendly?
No, pets are not allowed at this property.
How much is parking at Smartflats Design - Meir?
Self-parking is available for a fee.
What time is check-in at Smartflats Design - Meir?
Check-in start time: 4:00 PM; check-in end time: midnight.
What time is check-out at Smartflats Design - Meir?
Checkout is at 11:00 AM.
Where is Smartflats Design - Meir located?
Located in Old Town, this apartment building is steps away from Meir and Rubens House. Stadsfeestzaal Shopping Mall and Farmers' Tower are also within 5 minutes. Antwerp (ZWE-Antwerp Central Train Station) is 11 minutes by foot and Antwerp Central Station is 12 minutes.
Smartflats Design - Meir Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 7 out of 40 reviews" "
10 - Excellent
7
Rating 8 - Good. 11 out of 40 reviews" "
8 - Good
11
Rating 6 - Okay. 3 out of 40 reviews" "
6 - Okay
3
Rating 4 - Poor. 8 out of 40 reviews" "
4 - Poor
8
Rating 2 - Terrible. 11 out of 40 reviews" "
2 - Terrible
11
6.4/10
Cleanliness
7.6/10
Staff & service
6.0/10
Amenities
6.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Terrible
Peter
Travelled with group
25 Oct 2024
Disliked: Cleanliness, room comfort
Peter
Stayed 3 nights in Oct 2024
2/10 Terrible
Derek
Travelled with family
18 Jul 2024
Disliked: Cleanliness, room comfort
DO NOT BOOK- TERRIBLE place
The worst customer service ever. This is a bait and switch place.
The checkin- they never sent me the email to check in. Had to go through hotels to get them to set it. Then lugged up the luggage to find out that the code didn’t work.
Hit up hotels again to find out that they have the wrong address. Finally went to the next place. Up another three flights.
Place is nice looking and stuff but dirty. Mold in bathroom. Blood stain on sheets.
No Wi-Fi. The auto light in hallway stays on for 10 minutes and turns on automatically waking up everyone. The fan in bathroom never turned off.
Because no Wi-Fi, no tv.
I brought this all to the attention and was told to make a complaint at front desk. When I asked where it was they told me they don’t have one.
This place felt like a total scam.
They refused to reimburse for anything too. Terrible company
Derek
Stayed 1 night in Jul 2024
4/10 Poor
Verified traveller
Travelled with family
12 Jul 2024
Disliked: Cleanliness
Large apartment but unmaintained
Spacious 2 bedroom apartment on main shopping street- walking distance to everything, but clearly unkept and maintained at bare minimum standard.
Broken & torn furniture, ripped curtains, holes in the floor, water damage in the bathroom, filthy corners and baseborads - just for starters. It has incredible potential but currently not near where it could be.
Some additional things to note:
- very narrow staircase up to apartments is tough with anything more than a backpack
- no climate control resulting in hot bedrooms in the evening
- there is a dishwasher but with no racks so it can't be used
- towels need to be replaced or at least bleached/boiled.
The beds were clean though, thankful for that. But next time we would opt to pay more to stay somewhere else.
Verified traveller
Stayed 2 nights in Jul 2024
2/10 Terrible
Verified traveller
2 Jul 2024
Disliked: Cleanliness, room comfort
Could have been a nice stay...
Nothing "smart" about the place after the entry keypad. Negligent property owners who did not respond for the duration of the stay. No A/C or even a fan; expect to overheat on summer nights and if you open a window, expect mosquitos (whose friends' carcasses have been left on the walls and ceiling by previous guests). No wi-fi despite advertisement. Luggage elevator does not work and multiple storeys of stairs to get to the room.
First of all, the entry key pad to the property did not work. Tried pulling the entry door, it opened. It lead to a flight of dark stairs. Climbed two floors and found that there was construction happening. Went back down and called customer service in the middle of night sitting on the high street bench. Customer service insisted there were guests. So tried to climb the dark stairs with luggage and found there was another flight of stairs hidden from view. Took that reached the apartment and went in. The apartment was so hot, could only sleep with windows open. High street is noisy throughout the night except for a couple of hours. All 3 nights was woken up by loud noise of people staying above me with constant noise of moving furniture, going down the stairs, chatting and laughing. Lost sleep for 3 days. Absolute definition of nightmare
The apartment was double booked by the accommodation. Meaning when I tried to come in(with my code and booking confirmation) and someone else was already there. After contacting customer service(who were in touch with the accommodation) we DID NOT get ANY compensation, even trough it was not out fault(again, we had a reservation confirmation and paid and even had the code for entering the apartment)
MISP
Stayed 2 nights in Feb 2023
2/10 Terrible
MISP
24 Feb 2023
MISP
Stayed 1 night in Feb 2023
4/10 Poor
Victor, Issaquah
Travelled with family and small children
27 Dec 2022
Disliked: Amenities
Pros: the property is livable and got a decent remodel around the bedroom and shower. Hot water, temperature control are there. Location is very central and is right on the central street with shops and crowds.
Cons: There are a few.
- The property is managed remotely, and I did not manage to get any support. The most critical for me was lack of WI-FI. Even thought it was advertised, it was not present. I reported it twice and got email from the reception that the technical staff was notified. In the three nights of stay, never got a follow up or repair.
- Dishwasher instructions do not match the model in the unit, and I couldn't get it working. Also, lacking container for the silverware, i.e. effectively not usable.
- Walls in the restroom are dirty, like they forgot to clean/paint it during remodel.
- The beds are not King size. I'm not sure if European standard is different, but definitely not the American size.
- Besides, be advised that you will need to climb a lot of very steep stairs through the back of the stores to get to the unit. There is a luggage elevator next to the unit, but it appears to be permanently disables.
Good - location handy for old town and City centre; easily walkable from railway station; size of flat; proximity to shops, especially Carrefour for self catering; cleanliness of flat, and; comfortable bed.
Okay - decor minimalist; kitchen functional, and; views somewhat limited.
Be aware - our flat was on the 5th floor with no passenger lift and the staircase was narrow with turns. Okay for us but may be a challenge with small children or if you have difficulty with mobility.
The communications with the letter work but check your junk e-mail folder. You will be contacted about a week before hand and asked for passport details and be sent the combination codes to access the building and your flat 48 hrs before hand.
Horrible experience.
The flat was in terrible conditions, patches on the walls, no a/c, no screens on windows, very poor furniture that was in really bad condition and full of stains. In order to get to the flat, you need to climb 5 (there is no elevator), need to walk throughout some storage hallways full of boxes, and dirty stairs. At 2 am, the neighborhood below (also a tenant) started playing house music extremely loud, and they stopped playing the music at 6 am. We called the office number left at the flat and no one responded. We had to leave the flat the next day because it was just discussing and the noise level unbearable.
We requested our money back and SmartFlats denied to refund us the money. Horrible place and horrible company to deal with!!!
Positives: great location, coffee machine in room, clean bathroom with good hot water
Negatives: No extra towel or pillow. Even though the room sleeps 4, there were no sheets or blankets for the sofa bed, which was also really cheap and flimsy. When asked about another towel and sheets, they wrote right back but said they could not help because they were fully booked (even though I booked a room for 4 and I was only 1). I got the feeling that they just don’t have anyone who can help around the property on the weekend even with a very basic request. Walking up five flights of stairs is a negative but of course it is well advertised upon booking.
Other negatives: blood stains on the wall near the bed.
We were really happy with the apartment although it was quite difficult to go up 5 floors with all our luggage. We hadn´t seen anywhere how far up the flat was. But apart from that, we were happy.
Address we got was incorrect, we never got codes to get into apartment buiding, we had to make an international call. There were about 20 teens skateboarding at front of building, drinking and smoking and being very loud until 3 or 4 am!!!, we couldnt open windows because of noise and the amount of mosquitos getting in.. no screens on windows. NO AIR CONDITIONING AND NO ELEVATORS, we were on the 5th floor.
Meir street is the main shopping street in Antwerp. Very convenient situation, most of the city centre is in walking distance. There is no parking at this flat but there's a parking nearby. Also the flat is on the third floor without elevators.
Bedsheets and towels needed to be brought at the laundromat, for which we paid extra ofcourse. We spend 1 full day cleaning and washing all the stuff. It stank, was full of stains and the apartment was dusty. No fire alarms anymore, the emergency stairs was not reachable and there were like 7 big stairs before you could enter the apartment. We lost 1 full day to clean the apartment and the towels / stinky bedsheets. The location of the apartment was the best thing. We will never choose smartflats again.
Slechte online communicatie, vuil onder bank, nadat we die op een andere plek hadden gezet. Stof en vieze zakdoekjes. Koude verlichting. Niet de keukenapparatuur die was aangegeven. Wel lekker ruim, voldoende oppervlak!
dirk
Stayed 3 nights in Oct 2024
4/10 Poor
Marjo
23 Sept 2024
Disliked: Cleanliness, room comfort
No wifi, 5th floor no lift! Filthy, stinky towels they would not change so we had to buy new ones. Big rooms but very little furniture. Location ok, close to old town, railway station and shopping.
Het was een mooi appartement midden in het winkelcentrum. Wel jammer dat er geen lift beschikbaar is. Verder is er veel geluid van buiten ( met ramen open). Maar zeker wel voor herhaling vatbaar.