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Hard Rock Hotel Shenzhen

5.0 star property
Luxury hotel connected to a shopping centre in Longhua District with 3 restaurants

Choose dates to view prices

Photo gallery for Hard Rock Hotel Shenzhen

Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Exterior
Lobby
Rooftop terrace
In-room safe, individually decorated, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pet-friendly
  • Pool
  • Air conditioning
  • Housekeeping
The current price is HK$832
HK$971 total
includes taxes & fees
11 Feb - 12 Feb

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio Twin Suite - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Studio Twin Suite - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 829 sq ft
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior King Room (Large Round Bathtub)

In-room safe, individually decorated, desk, laptop workspace

Superior King Room (Large Round Bathtub)

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, individually decorated, desk, laptop workspace

Superior Twin Room

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Pillow menu
Blackout curtains
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Rock Royalty King Room (Large Round Bathtub) - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Royalty Twin Room - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Rock Royalty Twin Room - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Studio Gold King Suite - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Studio Gold King Suite - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 947 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio King Suite - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Studio King Suite - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access

In-room safe, individually decorated, desk, laptop workspace

Rock Royalty Gold Room (Large Round Bathtub) - Executive Lounge Access

Highlights

Separate sitting area
Soundproofed
Individually decorated
Air conditioning
Executive Lounge
Free cots/infant beds
LCD TV
Pillow menu
  • 667 sq ft
  • Golf view
  • Sleeps 4
  • 1 King Bed

Similar properties

View from room

Mission Hills Resort Shenzhen

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
8.6 out of 10, Excellent, (254)
The price is HK$649
HK$747 total
includes taxes & fees
24 Feb - 25 Feb
Mission Hills Resort Shenzhen
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About the area

Map
No. 9 Mission Hills Road, Longhua New District, Shenzhen, Guangdong, 518110

What's nearby

  • Mission Hills Ecological Sports Park - 6 min walk
  • Shenzhen Guanlan Landscape and Cultural Park - 5 min drive
  • Mission Hills Golf Club - 13 min drive
  • Dafen Oil-Painting Village - 16 min drive
  • Shenzhen Safari Park - 25 min drive

Getting around

  • Mission Hills Station - 7 min walk
  • Pinghu Railway Station - 10 min drive
  • Shenzhen (SZX-Shenzhen Intl.) - 45 min drive

Restaurants

  • ‪星巴克 - ‬7 min walk
  • ‪上岛咖啡 - ‬14 min walk
  • ‪深圳赛维纳新翼酒店 - ‬6 min walk
  • ‪尚峰塑胶有限公司 - ‬10 min walk
  • ‪大堂吧 - ‬4 min walk

About this property

Hard Rock Hotel Shenzhen

Luxury family-friendly hotel near Mission Hills Ecological Sports Park
Located close to Shenzhen Guanlan Landscape and Cultural Park, Hard Rock Hotel Shenzhen provides an adjacent golf course, a poolside bar and concerts and live shows. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and American cuisine. In addition to a rooftop terrace and designer shops on-site, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sunloungers, pool umbrellas and a lifeguard on site
  • Free self-parking
  • Buffet breakfast (surcharge), wedding services and smoke-free property
  • A 24-hour front desk, a porter/bellboy and a lift
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All 258 individually decorated rooms offer comforts, such as pillow menus and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with rainfall showers and deep-soaking baths
  • LCD TVs with satellite channels
  • Wardrobes/cupboards, separate sitting areas and recycling

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 150 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Hard Rock Cafe
  • Sessions
  • GMT +8 Lobby Bar
  • Rhythm Kitchen

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Billiards/pool table
  • Concerts/live shows
  • Designer shops
  • Lifeguards on-site
  • Playground
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Arcade/games room
  • Free children's club
  • Free cots/infant beds
  • Playground
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (21528 square feet of space)
  • Meeting rooms

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Hardwood flooring in room
  • In-room accessibility
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in room
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Local meal delivery service

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property requires guests to wear a swim cap in the pool.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CNY 300 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 18 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 150 per person
  • Pet fee: CNY 300 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to December
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hard Rock Hotel Shenzhen Hotel
Hard Rock Hotel Shenzhen Shenzhen
Hard Rock Hotel Shenzhen Hotel Shenzhen

Frequently asked questions

Does Hard Rock Hotel Shenzhen have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at Hard Rock Hotel Shenzhen?

As of 10 Feb 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Shenzhen on 11 Feb 2025 start from HK$832.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Shenzhen pet-friendly?

Yes, this property allows pets (limit 2 total) with a maximum weight of up to 18 kg per pet. There's a fee of CNY 300 per pet, per night. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Shenzhen?

Self-parking is free at this property.

What time is check-in at Hard Rock Hotel Shenzhen?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hard Rock Hotel Shenzhen?

Checkout is at noon.

Where is Hard Rock Hotel Shenzhen located?

This family-friendly Shenzhen hotel is located on the riverwalk, within 3 mi (5 km) of Mission Hills Ecological Sports Park and Shenzhen Guanlan Landscape and Cultural Park. Mission Hills Golf Club and Bao an Stadium are also within 12 mi (20 km). Mission Hills Station is 7 minutes by foot and Songyuanxia Station is 9 minutes.

Hard Rock Hotel Shenzhen Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 445 out of 817 reviews
Rating 8 - Good. 289 out of 817 reviews
Rating 6 - Okay. 55 out of 817 reviews
Rating 4 - Poor. 14 out of 817 reviews
Rating 2 - Terrible. 14 out of 817 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Diego

Stayed 5 nights in Oct 2024

10/10 Excellent

Fadi, Irvine

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel, great service and location
Stayed 2 nights in Sep 2024

10/10 Excellent

Hoi Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. With a big shopping mall with loads of restaurants just across the street. The rooms are clean and tidy with a big bathtub. The hotel staff are very helpful and friendly. Will definitely stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ting Pong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bath room is excellent and the music in the room is unbeatable
Stayed 1 night in Aug 2024

8/10 Good

keng

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family oriented resort with decent room size. Staff tries to provide best service and can be tricky during peak hours, like checking-in/out, or breakfast hours.
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Travelled with group
Everything is good except breakfast have not enough seat. Ppl have to stay ina long line. During holiday, a lots of family check in therefore a lots of noise from children.
Stayed 1 night in Aug 2024

10/10 Excellent

Guillaume

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Amazing stay, good service, really clean
Stayed 6 nights in Jul 2024

8/10 Good

Lee

Stayed 2 nights in Jul 2024

6/10 Okay

Clement

Stayed 4 nights in May 2024

10/10 Excellent

Gary

Stayed 1 night in Apr 2024

8/10 Good

Benjamin

Stayed 5 nights in Mar 2024

8/10 Good

Wai Shan Dorothh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Shenzhen
Visiting Shenzhen on business. The HRH is modern with comfortable amenities. Front desk staff was amazing (thanks much to Steven).
Stayed 5 nights in Nov 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service
Nice but little bit old
Stayed 1 night in Oct 2023

6/10 Okay

Raph

Disliked: Amenities, property conditions & facilities
the room conditions are below standard. stuff are broken
Stayed 1 night in Sep 2023

10/10 Excellent

Zachary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for a good price. I liked the Cafe and the gift shop.
Stayed 1 night in Apr 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great, if a little too warm, Hotel
Love this hotel, always nice service and some of the best rooms in the city for this price. It's a little out there but easy to get to on line 4. First room on this particular stay was far too warm - temp only going down to 26 - but after two people checking it they gladly moved our room just down the hall. The second room was much cooler. Cafe was open and the food was excellent, too.
Stayed 2 nights in Sep 2021

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
haven
Stayed for 6 nights. The staff were pleasant, the room clean, and most facilities open. We loaned the guitar and record player, used the pool and gym. All in pretty good repair. Across the road is a mall with great eateries and it’s next to Mission Hill’s activities park.
Looking towards hotel from metro station
Record player with random selection
Legendary burger
Standard morning buffet- limited during the week, but epic on the Sunday
Stayed 6 nights in Jun 2021

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family get-away
This place is perfect! Swimming and live music in the hotel. Ice skating, trampoline park, cinema, and bowling at the mall directly across the street...a great get-away for our family! The room was beautiful, spaciuos, and comfortable. We'll be back!
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, some facilities lacking.
Great hotel, service was good. Positive, attentive staff. Evening buffet had good choice, but more sweets than savory. Swimming pool and rooftop bar had quite limited opening times and the main bar was closed for the whole stay.
Stayed 3 nights in Apr 2021

8/10 Good

Diego

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel at fair price
Ive been to other Hard Rock hotels and i felt that other locations have a greater selection on food and entertainment. At the same time, i was expecting a little more from the room itself. But overall it is fair for the price and location.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

4/10 Poor

Edward

Travelled with family
Disliked: Staff & service, room comfort
I shouldn't spend the money for the breakfast as its really bad and nothing special. Those from Mission Hill Hotel are much better. The sofa inside the room are terribly uncomfortable
Stayed 1 night in Dec 2019