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Highland Resort Hotel & Spa

3.5 star property
Hotel with 3 restaurants, steps from Fuji-Q Highland

Choose dates to view prices

Photo gallery for Highland Resort Hotel & Spa

Bar (on property)
Massages
Tempur-Pedic beds, desk, laptop workspace, blackout drapes
Interior entrance
Tempur-Pedic beds, desk, laptop workspace, blackout drapes
A short walk from Fuji-Q Highland, Highland Resort Hotel & Spa provides an indoor mineral hot spring (onsen), shopping on site, and a coffee shop/cafe. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy lunch, dinner, light fare, and Italian cuisine. In addition to a hair salon and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
The current price is P9,150
P11,071 total
includes taxes & fees
Feb 11 - Feb 12

Room options

Available filters for rooms
Showing 38 of 38 rooms

View all photos for [Grand Executive Floor] Junior Suite Room, Non Smoking

Mountain view

[Grand Executive Floor] Junior Suite Room, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 60 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Family Suite, Non Smoking

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Family Suite, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Tempur-Pedic bed
Blackout drapes/curtains
  • 54 sq m
  • Mountain view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Casual Superior Twin with Mountain view

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Casual Superior Twin with Mountain view

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
Bidet
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Casual Double with Mountain view

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Casual Double with Mountain view

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
Bidet
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for [Grand Executive Floor] Single Room, Non Smoking

Mountain view

[Grand Executive Floor] Single Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
Shower/tub combination
  • 22 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Casual Standard Twin with Mountain view

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Casual Standard Twin with Mountain view

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Private bathroom
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Grand Executive Floor] Deluxe Room, Non Smoking

Mountain view

[Grand Executive Floor] Deluxe Room, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

Run of House Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
Bidet
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for [Grand Executive Floor] Superior Room, Non Smoking

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

[Grand Executive Floor] Superior Room, Non Smoking

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room, Non Smoking, Mountain View

Mountain view

Double Room, Non Smoking, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
Shower/tub combination
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for [Grand Executive Floor] Double Room, Non Smoking

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

[Grand Executive Floor] Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
Shower/tub combination
  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, Non Smoking, Mountain View

Mountain view

Standard Twin Room, Non Smoking, Mountain View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Japanese Style Room, Smoking, Mountain View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Japanese Style Room, Smoking, Mountain View

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
Separate bathtub and shower
  • 60 sq m
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Superior Twin Room, Non Smoking, Mountain View

Mountain view

Superior Twin Room, Non Smoking, Mountain View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

Mountain view

Deluxe Twin Room, Non Smoking, Mountain View

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Tempur-Pedic bed
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Double Room, Non Smoking, Park View

Park view

Double Room, Non Smoking, Park View

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
Shower/tub combination
  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking, Park View

Park view

Twin Room, Non Smoking, Park View

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Tempur-Pedic bed
Shower/tub combination
  • 242 sq m
  • Park view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Casual Twin with Park view

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Casual Twin with Park view

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Tempur-Pedic bed
Blackout drapes/curtains
Private bathroom
Bidet
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Casual Deluxe Twin with Mountain view

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Casual Deluxe Twin with Mountain view

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Tempur-Pedic bed
Private bathroom
  • 36 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Twin Room with Amusement Park View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Twin Room with Amusement Park View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room With Amusement Park View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Double Room With Amusement Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Superior Twin Room With Fuji View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Executive Floor Family Suite With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Grand Executive Floor Family Suite With Fuji View

  • Sleeps 4
  • 4 Twin Beds

View all photos for Grand Executive Floor Single Room with Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Grand Executive Floor Single Room with Fuji View

  • Sleeps 1
  • 1 Twin Bed

View all photos for Grand Executive Floor Queen Room with Amusement Park View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Grand Executive Floor Queen Room with Amusement Park View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Executive Floor Deluxe Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Grand Executive Floor Deluxe Twin Room With Fuji View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Standard Twin Room With Fuji View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Casual Superior Twin With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Casual Superior Twin With Fuji View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Executive Floor Superior Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Grand Executive Floor Superior Twin Room With Fuji View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Casual Twin Room With Amusement Park View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Casual Twin Room With Amusement Park View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Japanese-Style Room With Mountain View Non-smoking

Dining

Japanese-Style Room With Mountain View Non-smoking

  • Sleeps 6
  • 6 Twin Futons

View all photos for Deluxe Twin Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Deluxe Twin Room With Fuji View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Casual Deluxe Twin With Mountain View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Casual Deluxe Twin With Mountain View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room With Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Double Room With Fuji View

  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Executive Floor Junior Suite with Mt. Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Grand Executive Floor Junior Suite with Mt. Fuji View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Casual Standard Twin Room with Fuji View

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Casual Standard Twin Room with Fuji View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Casual Double with Mountain view

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Casual Double with Mountain view

  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite on Higher Floor with Mt. Fuji View - Non-Smoking

Tempur-Pedic beds, desk, laptop workspace, blackout drapes

Royal Suite on Higher Floor with Mt. Fuji View - Non-Smoking

  • Sleeps 3
  • 1 Twin Sofa Bed and 2 Twin Beds

Similar properties

Public bath

HOTEL MYSTAYS Fuji Onsen Resort

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, (1006)
The price is P5,851
P6,436 total
includes taxes & fees
Feb 26 - Feb 27
HOTEL MYSTAYS Fuji Onsen Resort
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About the neighborhood

Map
5-6-1 Shin-Nishihara, Fujiyoshida, Yamanashi-ken, 403-0017

What's nearby

  • Fujiyama Onsen - 3 min walk
  • Fuji-Q Highland - 3 min walk
  • Kitaguchiihongu Fuji Sengen Shrine - 4 min drive
  • Lake Kawaguchi - 5 min drive
  • Chureito Pagoda - 6 min drive

Getting around

  • Fujiyoshida Gekkoji Station - 4 min drive
  • Haneda Airport (HND) - 115 min drive

Restaurants

  • ‪SNOWY VILLAGE 富士急ハイランド店 - ‬3 min walk
  • ‪富士急ハイランド フードスタジアム - ‬10 min walk
  • ‪FUJIYAMA - ‬9 min walk
  • ‪スターバックス - ‬1 min walk
  • ‪カフェ ブリオッシュ - ‬5 min walk

About this property

Highland Resort Hotel & Spa

Hotel near Fuji-Q Highland
You can look forward to an indoor mineral hot spring (onsen), shopping on site, and a coffee shop/cafe at Highland Resort Hotel & Spa. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy lunch, dinner, light fare, and Italian cuisine. Free in-room WiFi is available to all guests, along with a hair salon and dry cleaning/laundry services.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a gift shop, and a TV in the lobby
  • Wedding services, a front-desk safe, and multilingual staff
  • Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 161 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, heating, and desks

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,000 for adults and JPY 2,100 for children
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of JPY 7,000; reservation required

Restaurants on site

  • FUJIYAMA TERRACE
  • FUMI NO SATO KOKOROGI
  • MACARONI CLUB

Things to do

  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Wedding services

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Extra beds are available in select guestrooms, on request. The listed extra bed fee applies to bookings of 1-2 guests. Extra beds are available at no charge in select guestrooms for bookings of 3 guests.

Renovations and closures

The following facilities or services will be unavailable from June 24 2025 to June 27 2025 (dates subject to change):
  • Hot springs
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3000 for adults and JPY 2100 for children
  • Rollaway bed fee: JPY 6000.0 per day
  • Hosted evening meal: JPY 7000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Highland Fujiyoshida-shi
Highland Resort Fujiyoshida-shi
Highland Resort Hotel Fujiyoshida
Highland Resort Hotel
Highland Fujiyoshida
Highland & Spa Fujiyoshida
Highland Resort Hotel & Spa Hotel
Highland Resort Hotel & Spa Fujiyoshida
Highland Resort Hotel & Spa Hotel Fujiyoshida

Frequently asked questions

Is Highland Resort Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Highland Resort Hotel & Spa?

As of Feb 10, 2025, prices found for a 1-night stay for 2 adults at Highland Resort Hotel & Spa on Feb 11, 2025 start from P 9,149.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Highland Resort Hotel & Spa?

Self parking is free at this property.

What time is check-in at Highland Resort Hotel & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Highland Resort Hotel & Spa?

Check-out is at 11:00 AM.

Where is Highland Resort Hotel & Spa located?

Situated in Fujiyoshida, this spa hotel is within a 5-minute walk of Fujiyama Onsen and Fuji-Q Highland. Lake Kawaguchi is 2.7 mi (4.4 km) away. Fujisan station is 25 minutes by foot.

Highland Resort Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 610 out of 902 reviews
Rating 8 - Good. 217 out of 902 reviews
Rating 6 - Okay. 48 out of 902 reviews
Rating 4 - Poor. 17 out of 902 reviews
Rating 2 - Terrible. 10 out of 902 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erik

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite hotel that I have stayed at in Japan. We only stayed one night, but I wish we could have stayed longer. I would love to come back here on a return trip

10/10 Excellent

Manita

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little expensive but well worth the price! Would definitely stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with free shuttle bus to local area. Nice range of food. Helpful staff. Amazing views. Perfect for Fuji Q Highland or exploring the area
Stayed 2 nights in Jan 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice, especially easy access to the theme park. Staff was very helpful overall. Breakfast buffet was very good with lots of choices.
Stayed 1 night in Oct 2024

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
world class service
Stayed 1 night in Dec 2024

10/10 Excellent

Milka

Stayed 1 night in Dec 2024

8/10 Good

Jonathan, Tamuning

Stayed 2 nights in Dec 2024

10/10 Excellent

Carmen, Daly City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of Mt Fuji. Decent hotel and some staff that spoke English. LOVED the Onsen. I wish we stayed one more night. BUT fyi…my husband got bug bites after lying on the floor (for his back). The rest of us didn’t. Lovely hotel though. Will come back!
Stayed 1 night in Nov 2024

10/10 Excellent

Janice

Stayed 2 nights in Dec 2024

10/10 Excellent

Nino

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with Mt Fuji as back drop and next door to theme park
Stayed 3 nights in Dec 2024

10/10 Excellent

Charisma

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service. 10/10
Stayed 2 nights in Dec 2024

10/10 Excellent

Chiau Wu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel that i have stayed during recent Japan Trip. Clean and tidy, enjoyed the skyroof tour and spectacular. Fuji view. Onsen is among one of the best hotel facilities. There's free shuttle to Kawaguchiko station during normal time, if you plan to leave early, need to walk 1.3km to nearest bus stop or Fuji Q Highland train station .
Stayed 3 nights in Nov 2024

10/10 Excellent

Tze Hiang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to Fuji-Q and Onsen facilities. Staff provides many good suggestions for great dinning options.
Stayed 2 nights in Dec 2024

8/10 Good

Felix

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you want access to the amusement park next door. The attached onsen is also great. Had a good kaseki meal at the Japanese restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Stayed 2 nights in Jun 2024

6/10 Okay

LAM

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The highlights of this hotel are its prime location and the attentive staff in the breakfast area. The dining staff are delightful and even offer to help take family photos with Mt. Fuji in the background if they see you with a camera. The hotel boasts stunning views of Mt. Fuji—imagine waking up and enjoying breakfast with such a breathtaking backdrop! Another perk is its proximity to Fuji-Q Highland amusement park—it’s literally next door, with a convenient underground passage connecting the two. The hotel also features an onsen, adding a relaxing touch to your stay. There's is a 7-11 close by. For transportation, the bus stop just steps away is incredibly convenient. It provides access to Mishima Station in under an hour (with pre-booking), which is especially helpful if, like us, you didn’t arrange a private transfer to catch the Shinkansen to Kyoto. However, the check-in staff left much to be desired. They were curt and unhelpful, telling us they couldn't arrange a shuttle, taxi, or private car to Mishima Station. Worse, they didn’t even inform us about the nearby bus stop and its routes—we had to find that information ourselves. While the location, amenities, and breakfast staff are great, the poor hospitality at the front desk detracts from the experience, which is why I’m giving this hotel three stars.
Stayed 1 night in Nov 2024

10/10 Excellent

Phonthawat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Kam Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Nice view
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay and relax
Stayed 2 nights in Nov 2024

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amzing property with fantastic views of Mt Fuji - make sure you book this side of the hitel, you wont be disappointed. Also, one of the best showers I've seen in a hotel room - now I want one for home :)
Stayed 5 nights in Oct 2024

10/10 Excellent

Erika, Miramar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is what we will consider a 5 star hotel in the US and more I have no words, AMAZING HOTEL everything you can dream of!!
Stayed 1 night in Oct 2024

10/10 Excellent

Sejal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff . Really clean
Stayed 3 nights in Nov 2024

10/10 Excellent

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly good!
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing place to stay in and around Mt Fuji, we had the best view straight from our hotel window! The room was extremely clean and was very comfortable to stay in. There is the FujiQ Highland park right next door and a train station nearby to take you into Lake Kawaguchiko where there are great dining options and a beautiful lake to look at, I would definitely stay here again!
Stayed 1 night in Nov 2024