Take advantage of a poolside bar, a terrace and a garden at Twin Lakes Hotel. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
An outdoor pool
Free self-parking
Buffet breakfast (surcharge), a 24-hour front desk and a banquet hall
A billiards/pool table, a lift and luggage storage
Room features
All 122 rooms boast comforts such as 24-hour room service and laptop-compatible safes, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
Free tea bags/instant coffee and electric kettles
Separate baths/showers, bidets and free toiletries
52-inch TVs with cable channels
Balconies, daily housekeeping and desks
Languages
English, Filipino
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Free RV/bus/lorry parking on site
Food and drink
Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 950 for adults and PHP 950 for children
A bar/lounge
A poolside bar
A restaurant
Things to do
Billiards/pool table
Gym
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bathroom
Bidet
Free toiletries
Hair dryer
Separate bathtub and shower
Shampoo
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
52-inch TV with cable channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Free bottled water
Minibar
Tea bags/instant coffee
More
Air conditioning
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 15
Check-out
Check-out before noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a negative COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 24 hours prior to check-in
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of PHP 2000, per accommodation, per stay, plus a deposit of PHP 5000 per stay
Welcoming dogs and cats only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: PHP 2000 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: from approximately PHP 950 for adults and from PHP 950 for children
Pet deposit: PHP 5000 per stay
Pet fee: PHP 2000 per accommodation, per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
Property is also known as
Twin Lakes Hotel Laurel
Twin Lakes Hotel Hotel
Twin Lakes Hotel Laurel
Twin Lakes Hotel Hotel Laurel
Frequently asked questions
Does Twin Lakes Hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.
Is Twin Lakes Hotel pet-friendly?
Yes, cats and dogs are allowed at this property. There's a deposit of PHP 5000 per stay and a fee of PHP 2000 per accommodation, per stay.
How much is parking at Twin Lakes Hotel?
Self-parking is free at this property.
What time is check-in at Twin Lakes Hotel?
Check-in start time: 3:00 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours.
What time is check-out at Twin Lakes Hotel?
Checkout is at noon.
Where is Twin Lakes Hotel located?
Situated in Laurel, this hotel is 2.6 mi (4.1 km) from Spendido Golf Course and 3 mi (4.8 km) from Caleruega Church. Puzzle Mansion and Sky Ranch are also within 9 miles (15 km).
Twin Lakes Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 29 out of 63 reviews
10 - Excellent
29
Rating 8 - Good. 19 out of 63 reviews
8 - Good
19
Rating 6 - Okay. 7 out of 63 reviews
6 - Okay
7
Rating 4 - Poor. 6 out of 63 reviews
4 - Poor
6
Rating 2 - Terrible. 2 out of 63 reviews
2 - Terrible
2
8.4/10
Cleanliness
8.6/10
Staff & service
8.6/10
Amenities
8.2/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
8/10 Good
LEVY
Travelled with family and small children, Travelled with partner
21 Nov,2024
Liked: Cleanliness
The hotel is clean and our stay was convenient. The view from our room was breathtaking! Their breakfast buffet was excellent. Front desk would have done a better job by explaining about the amenities. We didnt know that breakfast was included. They also didnt know that the spa was closed during our stay which is unfortunate because my wife and sister wanted to pamper themselves that day. The lobby and hallways smelled bad like there’s mold but Im sure that they’ve already addressed this.
At first it was a bit of a struggle…we had no internet connection, food in service took a bery long time and was cold when it got there but how they corrected the situation was very professional and well handled. The breakfast was great and their food was really good. The facilites was very nice once they moved our room, tge view is spectacular. I totally recommend.
The spectacular view of the volcano and the lake right across your room’s balcony. Excellent staff, very courteous and hospitable. Great amenities and heated pool, enjoyed night swimming. Stay was very relaxing. Highly recommended.
I like the restaurant and the views. There were a lot of missed opportunities to make this into a great hotel experience. The gym is like a fish bowl people are taking pictures and walking in and out. The room was okay no frills. The air conditioning was on full blast cold for an already cool area. Their store is lacking. There can be tours or experiences taking place here but there is not much. And the sauna, steam room, and hot tub were all not working.
The hotel staff was nice and attentive. The hotel and surroundings are beautiful. They have a small outlet mall at the top of the hill. There are also plenty of places to eat close by. The hotel also providee shuttles every hour to the outlet mall.
The room was spaceous. The food at the cafe was great. The best amenity was the heated pool. Next was the vineyard. The convenience of being nearby restaurants is awesome.
Check-in was chaotic. Published check-in time is 3pm, we got there at 3:30 and yet we still had to wait another hour to be checked in. There were probably 20 other guests crammed together waiting to be checked in and they took more than 5mins each. They said the rooms weren't ready yet but they published that they have a 24hr gap in between guests? We've stayed there twice and the check-in process was bad in both cases.
Their menu for breakfast/restaurant was good but the food was rather cold?
But the place itself is well-maintained and the staff were very attentive. Great location with amazing views. Would still go back, but hopefully they can fix their check-in process and keep their food warm!