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Located close to Chitose Outlet Mall Rera, ANA Crowne Plaza Chitose by IHG provides a corner/local shop, a garden and a hair salon. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and 2 bars.
You'll also enjoy perks such as:
Free self-parking
Buffet breakfast (surcharge), wedding services and a billiards/pool table
A 24-hour front desk, karaoke and ATM/banking services
Guest reviews give top marks for the helpful staff
Room features
All 438 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and desk chairs.
Other amenities include:
Bidets, baths or showers and free toiletries
Flat-screen TVs with satellite channels
Wardrobes/cupboards, electric kettles and daily housekeeping
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 5:30 AM to 9:30 AM for a fee: JPY 2,800 for adults and JPY 1,400 for children
2 bars/lounges
2 restaurants
Snack bar/deli
Restaurants on site
Astral
HASKAP The Garden
Shikotsu Robata Grill
The Park Bar
Things to do
Billiards/pool table
Gym
Karaoke
Family friendly
Grocery/convenience store
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
ATM
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services
Business services
10,764 square feet of conference space
11 meeting rooms
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Thin carpet in room
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchairs on site
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bathtub or shower
Bidet
Dressing gowns
Free toiletries
Hair dryer
Slippers
Towels provided
Entertainment
Flat-screen TV with satellite channels
Pay films
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Air conditioning
Desk
Desk chair
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for JPY 3000 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately JPY 2800 for adults and from JPY 1400 for children
Rollaway bed fee: JPY 3000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Ana Chitose
Ana Crowne Plaza Chitose
Crowne Plaza Ana Chitose
Crowne Plaza Ana Hotel Chitose
Crowne Plaza Chitose
Crowne Plaza Ana Chitose Hotel
Frequently asked questions
Is ANA Crowne Plaza Chitose by IHG pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at ANA Crowne Plaza Chitose by IHG?
As of 13 Mar,2025, prices found for a 1-night stay for 2 adults at ANA Crowne Plaza Chitose by IHG on 1 Apr,2025 start from S$193.25, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at ANA Crowne Plaza Chitose by IHG?
Self-parking is free at this property.
What time is check-in at ANA Crowne Plaza Chitose by IHG?
Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at ANA Crowne Plaza Chitose by IHG?
Checkout is at 11 AM.
Where is ANA Crowne Plaza Chitose by IHG located?
Situated near the airport, this hotel is 1.2 mi (1.9 km) from Aoba Park and 2.4 mi (3.8 km) from Chitose Outlet Mall Rera. Doraemon Wakuwaku Sky Park and New Chitose Airport Onsen are also within 6 mi (10 km). Chitose Station is 8 minutes by foot.
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ANA Crowne Plaza Chitose by IHG Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 605 out of 1001 reviews
10 - Excellent
605
Rating 8 - Good. 270 out of 1001 reviews
8 - Good
270
Rating 6 - Okay. 65 out of 1001 reviews
6 - Okay
65
Rating 4 - Poor. 38 out of 1001 reviews
4 - Poor
38
Rating 2 - Terrible. 23 out of 1001 reviews
2 - Terrible
23
9.2/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Terry
26 Feb,2025
A very nice hotel with dining options on site.
Terry
Stayed 3 nights in Feb 2025
10/10 Excellent
Dylan
23 Feb,2025
Nice really quiet, clean hotel
Dylan
Stayed 1 night in Feb 2025
8/10 Good
Anthony
12 Mar,2025
Convenient for the airport. Great selection of food for the buffet breakfast
Anthony
Stayed 1 night in Feb 2025
10/10 Excellent
Kelly
11 Feb,2025
Great spot by the airport
Kelly
Stayed 1 night in Feb 2025
10/10 Excellent
VILLEROY
9 Feb,2025
Perfect place for start or finish a trip on Hokkaido
VILLEROY
10/10 Excellent
Sally
15 Feb,2025
The breakfast is one of the best anywhere! So good! Rooms are comfortable, staff are incredibly helpful. I highly recommend this hotel!
Sally
Stayed 1 night in Feb 2025
10/10 Excellent
Mariko
5 Feb,2025
The front desk staff were very professional and helpful.
Mariko
Stayed 1 night in Feb 2025
10/10 Excellent
Roxanna
19 Jan,2025
Convenient location.
Roxanna
Stayed 1 night in Jan 2025
10/10 Excellent
Richard
18 Jan,2025
Breakfast is amazing
Richard
Stayed 1 night in Jan 2025
10/10 Excellent
Karsyn
31 Jan,2025
I’m American and this is my first trip to Japan. Not only was this hotel clean and comfortable, but the staff was so kind and accommodating. Really made the great start to the trip!
Karsyn
10/10 Excellent
HOONG WEI
4 Jan,2025
The staff at the reception kindly helped to book a taxi for us to get back to airport early morning the following day.
HOONG WEI
Stayed 1 night in Jan 2025
10/10 Excellent
John
27 Nov,2024
This hotel has the best breakfast buffet of any hotel I have ever stayed in anywhere in the world. Staff is Friedan’s helpful and professional
John
Stayed 1 night in Nov 2024
8/10 Good
Kin
8 Sept,2024
The hotel is dated but in a good location next to Aeon Mall where there are a lot of restaurants and shopping
Kin
Stayed 2 nights in Aug 2024
10/10 Excellent
Xinyuan
6 May,2024
Quiet, very convenient to the airport, and there are many places to eat nearby
Xinyuan
Stayed 1 night in May 2024
8/10 Good
Noel
17 Oct,2024
Quick stay, in route to Sapporo. The facility checked all the boxes. Nice bed, hot shower, and dinner onsite.
Noel
Stayed 1 night in Oct 2024
6/10 Okay
Myra
28 Nov,2024
Nothing much around this hotel, shopping or dining. Just the one Aeon Mall across the street.
Myra
Stayed 1 night in Nov 2024
10/10 Excellent
Ronald
16 Oct,2024
We loved how spacious the room was. We used the laundry room too. The breakfast had many local Hokkaido delicacies. We would come again!
Ronald
Stayed 2 nights in Oct 2024
10/10 Excellent
Carson
11 Jul,2024
Would recommend to family and friends
Carson
Stayed 1 night in Jul 2024
10/10 Excellent
John
31 Mar,2024
It was a very nice hotel
John
Stayed 1 night in Mar 2024
8/10 Good
Liang
8 Nov,2024
The location is not in a pretty area, quite busy and noisy. The rests were Ok
Liang
Stayed 1 night in Nov 2024
10/10 Excellent
Theresa
25 Mar,2024
Perfect location near the airport after a late arrival.
Theresa
Stayed 1 night in Mar 2024
10/10 Excellent
Winnie
10 Aug,2024
The hotel was great. We had a 2-bedroom suite. It's spacious and clean. The japanese restaurant in the hotel was excellent. There's a convenient store inside the hotel.
Winnie
Stayed 1 night in Jul 2024
10/10 Excellent
Brandon
18 Feb,2024
Large room and super close to mall and train station. Would stay again for sure.