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Dry cleaning/laundry services, a bar, and a restaurant are just a few of the amenities provided at Shetland Hotel. Guests can connect to free in-room WiFi.
Additional perks include:
An elevator, wedding services, and 5 meeting rooms
A banquet hall, luggage storage, and smoke-free premises
A front-desk safe and a 24-hour front desk
Guest reviews say great things about the helpful staff
Room features
All 64 rooms have comforts such as free WiFi and safes.
Extra amenities include:
Bathrooms with showers and free toiletries
Flat-screen TVs with satellite channels
Electric kettles, heating, and daily housekeeping
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
1 restaurant
1 bar
Room service available
Restaurants on site
Waterfront Bar & Grill
Family friendly
Laundry facilities
Conveniences
Banquet hall
Elevator
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services
Business services
Meeting rooms - 5
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels
Entertainment
Flat-screen TV
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
More
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Shetland Hotel LERWICK
Shetland Hotel
The Shetland Hotel
Shetland LERWICK
Shetland Islands
Shetland Hotel Hotel
Shetland Hotel Lerwick
The Shetland Hotel Lerwick
Shetland Hotel Hotel Lerwick
Frequently asked questions
Is Shetland Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shetland Hotel?
This property doesn't offer parking.
What time is check-in at Shetland Hotel?
Check-in start time: 2 PM; Check-in end time: midnight.
What time is check-out at Shetland Hotel?
Check-out is at 11 AM.
Where is Shetland Hotel located?
Situated near the beach, this hotel is within 1 mi (2 km) of Up-Helly-Aa Exhibition, Lerwick Town Hall, and Fort Charlotte. Böd of Gremista and Clickimin Broch are also within 1 mi (2 km).
Shetland Hotel Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 50 out of 170 reviews" "
10 - Excellent
50
Rating 8 - Good. 80 out of 170 reviews" "
8 - Good
80
Rating 6 - Okay. 24 out of 170 reviews" "
6 - Okay
24
Rating 4 - Poor. 8 out of 170 reviews" "
4 - Poor
8
Rating 2 - Terrible. 8 out of 170 reviews" "
2 - Terrible
8
8.4/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
10/10 Excellent
Geraldine
24 September 2024
Liked: Cleanliness, staff & service, amenities
Receptionist went above and beyond when I developed a cold and generally feeling unwell. She was very approachable and kind. Couldn't find fault with any of the staff members.
Geraldine
Stayed 8 nights in Sep 2024
8/10 Good
david
Traveled with partner
14 August 2024
Liked: Cleanliness, staff & service
Hotel location ideal for coming off the ferry but after that your away from town. Buses don't run later at night , so it's taxi or lomg walk back.
Staff were very good but the decor is dated and dark.changing to brighter colours would transform it.
The hotel is situated very close to the terminal for the ferry from Aberdeen room. Indeed we went there for breakfast having docked at 0700, even though we couldn't check in until 1400. The room was comfortable, well appointed and well presented. There was a good choice of breakfast food and the cooked breakfasts were "to order" (ie not a buffet). However, whilst having good flavour, I did think it a little dry, especially the scrambled eggs, though my wife was perfectly satisfied wit hers. However, the dinners were incontrovertibly very good; we ate in the hotel restaurant on three of our five evenings in Lerwick and wished we had done so on a fourth evening instead of gong into Lerwick. All told, we'd certainly stay at the Shetland Hotel on future visit.
It was an excellent base for exploring the islands. Location next to the ferry terminal is not the prettiest but always something to look at and in easy distance of the town centre. Room was large and comfortable. Food was excellent and staff were invariably friendly and helpful.
Richard
Stayed 6 nights in Jun 2024
8/10 Good
Penelope
20 June 2024
Liked: Cleanliness, staff & service
Excellent local food
Although the hotel was rather dour from the outside, it was perfectly nice, if a little old-fashioned, inside. Particularly good was the food. The sirloin steak and kippers were the best we have ever eaten in a hotel or restaurant and are locally sourced. Service was very good and the room was very pleasant - the only negative being that the bed wasn't the most comfortable. A view of the Ferry Terminal made for interesting watching and we enjoyed watching the boating activities as the hotel is right next to the sea.
Penelope
Stayed 4 nights in Jun 2024
8/10 Good
Alan
Traveled with partner
19 June 2024
Liked: Cleanliness, staff & service
The property is a bit tired in condition. However the staff are friendly and helpful and keep the hotel spotlessly clean. Joseph in particular at breakfast stands out but all staff we encountered were great. We would stay here again
The hotel staff were efficient and pleasant. Our room was clean and tidy. The location across from the ferry dock and close to town was handy. The property needs updating. The furniture, mattresses and decor is worn, but functional. Our stay came with breakfast, but it was not made clear that this was provided.
Highly recommend this hotel!!
The staff is top notch!!!
We spoke with Jane quite a bit and she was so helpful with suggestions on what to see and where to go.
Anything we needed, we were helped with.
The breakfast is great quality and had a nice choice.
Rooms are basic but comfortable. We had 3 of us in a room and the room was spacious.
Room service was amazing.
We had a wonderful stay, and would stay again!
We lived Shetland, and it is the people there who make it a special place to visit!!
Thank you
Michael
Stayed 3 nights in May 2024
8/10 Good
JOHN
Traveled with group
17 May 2024
Nice Stay in Leerwick
Nice enough hotel. Decor was dated. Room was immaculate. Desk and bar staff members were wonderful and took good care of us.
JOHN
Stayed 2 nights in May 2024
10/10 Excellent
ronald
21 April 2024
ronald
Stayed 3 nights in Apr 2024
10/10 Excellent
Sally
7 October 2023
There are a few broken things in my room, and I could have used som instruction on how to operate heater. Staff were all friendly and helpfu!
Liked that the property was near the terminal and had things to walk to. Staff was friendly and helpful. It’s an older hotel and some rooms are showing their wear. Our room was very musty.