“Perhaps you do not love your job, or you work with difficult people. You are still doing important things, contributing your own small piece to the world we live in. We must never forget this. Your efforts today will affect people you will never know. It is your choice whether that effect is positive or negative. You can choose every day, every minute, to act in a way that may uplift a stranger, or else drag them down. The choice is easy. And it is yours to make.”