This video was presented in a room of 100 first responders on Maui, mostly police with some Fire & Rescue and Health Department staff, as part of a Weapons of Mass Destruction Workshop. After the movie was done, the moderator ended the first day of the workshop with a "See you all tomorrow at 8:30 sharp." No one said a word as they left. The movie humbled the entire audience and left a mark with all on the battle against terrorists.
The video images reminded everyone of the potential that they themselves could be in a similar situation as the 9/11 event. The Vigiano family went through what none of us would ever want to experience.
If you want to knock the chip of someone's shoulder or shake a person up who is feeling sorry for themselves, have them watch this movie.