Before agreeing with more features with clients. I’ll assess the impact on timeline and scope of the projects to communicate clearly with the most critical items that may have delays.

Explore why clients request additional features during projects rather than before they begin. Dig deeper to understand the underlying causes, not just the symptoms. Ex: this could stem from challenges in client engagement—like receiving feedback only after the project kicked off—or past experiences, such as an extended project timeline, leading clients to desire more. We can focus on targeting the specifics once we assess whether this is a systemic issue. It’s imperative to approach requests with a mindset of “YES,” “YES, but…,” and “NO.” Understanding our clients' diverse backgrounds is non-negotiable—no two clients are alike. Knowing our customers and their pains, we can tackle these situations far more effectively.

Get quantifiable assurances from your clients and place a dollar value on the feature. How many more units will the customer buy? Will this feature be attractive to new customers? Will the feature be attractive to current customers? Will the client sign a longer term contract with you to remain a client? Use your demands as leverage to find out more around the request. You'll find that sometimes, if you ask the right questions, the client realizes there's less value in the feature than they originally thought.

Well, I am sure all of you reading this has gone through this - when your clients are requesting additional features mid-project, you must assess the timeline and resources. Moreover, what I would do specifically: - Communicate and be transparent, ensuring the client understands the effects on the delivery timeline/schedules and costs. - Set clear boundaries around scope, will help manage expectations and also help with scope creep.

One thing that can’t be changed is the passage of time. If the stakeholder increases scope on a project with established deadlines, something has to give - either deliverables or milestones. Adding more resources later in the project sometimes disrupts the flow and nets out with undesired results. Negotiation is key, leaning into your established relationships with your stakeholders to make them understand and appreciate the impact of what they’re asking for.

I believe in partnering with clients to understand the value of the NEW features requested in order to determine if its worth even having a conversation. Based on the value what can be reassessed? Timeline, cost , resources or all of the above?

Absolutely! When clients request additional features during a project, I prioritize clear communication and collaboration. First, I assess the impact of these requests on the current timeline and resources. By conducting an impact analysis, I can identify how new features will affect the project scope. I then present options, such as adjusting the timeline or implementing a phased approach to prioritize critical features. It’s essential to document any changes formally and set realistic expectations regarding revised timelines with the client. Continuous monitoring and regular feedback loops ensure alignment with client needs while maintaining project integrity. This proactive approach fosters trust and collaboration throughout the project.

Lidar com clientes que pedem mais recursos durante um projeto é uma situação comum e pode impactar os prazos. Para gerenciar essas demandas sem comprometer o cronograma, aqui estão algumas estratégias eficazes: -Use o Método MoSCoW: aplique o MoSCoW (Must Have, Should Have, Could Have, Won’t Have) para priorizar os pedidos de novos recursos. Explique ao cliente que, embora seja possível adicionar funcionalidades, é importante definir o que é essencial para o sucesso imediato do projeto (Must Have) e o que pode ser adiado (Could/Won’t Have) para evitar atrasos, -Negocie Compromissos, -Comunique Impactos de Prazos com Clareza, - Reavalie o escopo do projeto, -Monitore e Itere com Agilidade, -Gerencie Expectativas Regularmente, - Transparência