When network issues disrupt your office, it's essential to convey the urgency to non-tech staff effectively. Clear, relatable communication is key to gaining their cooperation and understanding. Here are some strategies:

• Use analogies: Compare network issues to more familiar problems, like a power outage, to illustrate the impact.

• Highlight business impact: Explain how downtime affects productivity, deadlines, and customer satisfaction.

• Provide simple actions: Offer straightforward steps they can take to help, such as avoiding high-bandwidth activities.

How do you explain tech issues to non-tech colleagues? Share your thoughts.