To bridge the gap between your IT sales team and technical experts during contract talks, focus on fostering collaboration and clear communication. Start by encouraging both sides to share their perspectives, ensuring the technical team explains complex details in a way that the sales team can understand and convey to the client. Act as a mediator, helping translate technical concerns into business value for the client while ensuring the sales team communicates client needs accurately. Organize joint meetings where both teams can align on goals, timelines, and solutions. Reinforce the importance of teamwork and how their combined expertise can create a strong, unified proposal that meets client expectations.

🤝 Analysis: Identify the current issues and misunderstandings and determine why they arose. 🤝 Transparency: Implement guidelines that enhance mutual understanding. In my experience, the processes that often suffer the most and cause misunderstandings are those related to bugs, new features, and promises made to clients. 🤝 Common Goals: Discuss shared goals and highlight the value of each team's contribution in achieving them. Whenever possible, emphasize positive examples of team collaboration that have created business value

I focus on clear communication to bridge the gap between the IT sales team and technical experts during contract talks. I make sure both sides understand each other's priorities by translating technical jargon into business outcomes and vice versa. I encourage collaboration by having joint meetings where sales and technical teams can align on client needs. By emphasizing the shared goal of delivering the best solution for the client, I help create a common ground that eases tension and leads to smoother discussions.

To bridge the gap during contract talks, I facilitate open communication between sales and technical experts, ensuring both sides understand each other’s priorities and concerns. By creating collaborative workshops to align on key points and establish shared goals, we foster a united front that enhances our negotiation strategy and builds trust with the client.

Las diferentes perspectivas y prioridades entre el equipo comercial y técnico pueden generar tensiones durante las negociaciones contractuales. Lo primero: 1-Expresar preocupaciones de cada equipo y alinear objetivos siempre pensando en beneficio del cliente y rentabilidad de la empresa 2-Designar un representante de cada equipo para facilitar la comunicación como responsable de comunicar cada etapa del proceso 3- Generar un documento con definiciones claras de términos técnicos y comerciales 4-Todos los acuerdos por escrito con un plan de tareas, plazos y responsables 5-Celebrar logros de cada equipo