You're facing a new team member who seems reserved. How do you earn their trust and collaboration?

Begin with active listening—create a safe space for them to express themselves. Use open-ended questions to encourage sharing, showing genuine interest in their thoughts. Foster transparency by sharing your own experiences and vulnerabilities, illustrating that collaboration thrives on mutual understanding. Establish small wins by involving them in manageable projects where their input is valued, gradually building confidence. Incorporate non-verbal cues, like nodding and maintaining eye contact, to convey warmth and receptivity. Finally, celebrate their contributions publicly to reinforce their value, solidifying a sense of belonging. This blend of empathy and strategic communication will leverage their unique strengths for innovation.

Comigo uma coisa que me foi muito útil foi incluir esse novo colaborador para trabalhos em equipe externos, assim ele se sentiu mais a vontade para se comunicar e se relacionar com todos e também nos permitiu lhe conhecer melhor.

Earning trust with a reserved team member requires patience and empathy. Start by creating a safe, open environment for them to express themselves. Initiate one-on-one conversations to understand their strengths, concerns, and preferences. Show genuine interest in their perspective and acknowledge their contributions, no matter how small. Be transparent in your communication, share your own experiences, and offer support without overwhelming them. Trust is a two-way street, so lead by example — be reliable, respectful, and approachable. As they see your consistency, they'll naturally start opening up. A dash of humor or shared stories can also break the ice, but always respect their comfort zone.

Start by creating a welcoming environment. Take the time to engage in one-on-one conversations, listen actively to their ideas, and show genuine interest in their perspective. Encourage gradual participation in team discussions, ensuring they feel valued and included.