You're facing resistance to new OS features. How can you win over users and maintain productivity?

To troubleshoot network issues on legacy systems, start by checking physical connections and verifying IP configurations with ipconfig or ifconfig. Update network drivers and use ping and traceroute to examine network paths. Confirm DNS settings with nslookup or dig, review firewall settings to ensure ports aren't blocked, and check logs for errors. Ensure compatibility with IPv4/IPv6 protocols and seek advice from online tech communities if needed.

Focus on the benefits the new OS features bring. Show users how it solves real problems, like saving 30 minutes a day by automating repetitive tasks. Run quick demos that highlight these time-saving benefits in action. Create a small group of early adopters who can champion the OS and share their success stories with others—it’s often more effective than forcing adoption. Provide quick access to support with cheat sheets or videos to help users through common challenges. Finally, allow for customisation where possible. Let users personalise the interface or shortcuts, so they feel more in control of the transition rather than pushed into it.