You're facing supply chain disruptions. How do you handle customer expectations on product availability?
In the face of supply chain disruptions, transparently managing customer expectations is key. Here are strategies to stay on top:
- Proactively communicate delays, offering updates as you have them.
- Provide alternative solutions or products to meet customer needs.
- Implement a flexible return or compensation policy for affected orders.
How do you adjust your strategy when facing product availability issues?
You're facing supply chain disruptions. How do you handle customer expectations on product availability?
In the face of supply chain disruptions, transparently managing customer expectations is key. Here are strategies to stay on top:
- Proactively communicate delays, offering updates as you have them.
- Provide alternative solutions or products to meet customer needs.
- Implement a flexible return or compensation policy for affected orders.
How do you adjust your strategy when facing product availability issues?