When a client requests changes after a contract is finalized, I focus on maintaining flexibility while protecting the integrity of the original agreement. First, I assess the nature of the request, ensuring that I fully understand the reasons behind the changes. I then evaluate the impact of the changes on timelines, costs, and other contractual obligations. If the adjustments are feasible, I work collaboratively with the client to integrate them in a way that satisfies both parties. By clearly communicating any potential consequences of the changes, I ensure transparency and maintain trust throughout the process.

Primeiramente, como prevenir o risco da solicitação de alteração? O cliente é o centro do negócio. É importante estruturar o "ciclo de vida" do cliente dentro da organização para que o contrato esteja totalmente alinhado à necessidade dele, desta forma, as solicitações de mudanças nos contratos diminuirão. English version Firstly, how do you prevent the risk of a change request? The customer is the centre of the business. It's important to structure the customer's "life cycle" within the organisation so that the contract is fully aligned with the customer's needs, which will reduce the number of requests for changes to contracts.

When a client requests changes after a contract is finalized, I’d handle it by first understanding their new needs and the reasons behind the changes. I’d assess the impact on the project’s scope, timeline, and costs, ensuring any adjustments are feasible. Then, I’d discuss potential modifications openly with the client, aiming for a solution that addresses their concerns while protecting both parties’ interests. Transparency and flexibility would be key throughout the process.