You need to emphasize component reliability. How do you convince a cost-cutting supplier of its importance?

Emphasize that investing in reliable components reduces long-term costs by minimizing failures, warranty claims, and recalls, which can be significantly more expensive than upfront expenses.

To convince a cost-cutting supplier of the importance of component reliability, focus on both financial and reputational impacts. Explain that unreliable components can lead to higher costs through warranty claims, product recalls, and repairs. Highlight how these failures can also cause lost sales, damage the brand's reputation, and disrupt the supply chain. Emphasize that investing in reliable components can lower overall costs in the long run, improve system performance, and provide a competitive edge. Use data, like reliability metrics and case studies, to support your points. By showing the benefits of reliability, you can make a strong case for prioritizing quality over cost.

safety in component reliability is a multifaceted challenge requiring collaboration across design, manufacturing, supply chain, and user education. By prioritizing these elements, organizations can significantly enhance the safety and reliability of their products, leading to better outcomes for users and the community.

In essence, when suppliers commit to quality, they are not just improving their own products but are also investing in a holistic positive brand experience. This collaboration creates a virtuous cycle: reliable components lead to satisfied customers, which foster loyalty and ultimately result in sustained growth and profitability for all stakeholders involved

Os cliente esperam que os produtos que compraram tenham um tempo de vida razoável. Utilizar peças de baixa qualidade ou deliberadamente fabricadas para quebrar após algum tempo pode, de fato, fazer com que seu cliente compre um novo produto. Só não será o SEU produto! Clientes estão constantemente avaliando a relação custo-benefício em suas aquisições, e na grande maioria das vezes essa avaliação ocorre inconscientemtente. Ou seja, aqueles milhões gastos com marketing foram para o lixo quando seu cliente abriu o tela do notebook comprado há um ano e ela simplesmente descolou do corpo do equipamento. É mais barato e honesto fidelizar um cliente pela confiança e experiência nos produtos do que tentar conquistar (e enganar) outro consumidor.

Automotive regulations are indeed stringent for critical reasons, primarily to ensure safety and performance standards are upheld, protecting consumers and maintaining public trust in the industry. It’s essential to communicate to suppliers that sacrificing component reliability to cut costs can have serious consequences, including non-compliance with these regulations. This not only exposes the company to potential fines and legal repercussions but can also significantly damage the brand's reputation within the marketplace

I completely agree with your perspective. The automotive industry's shift towards advanced technologies such as electric and autonomous vehicles underscores the critical need for component reliability. By investing in high-quality parts, suppliers not only ensure the seamless operation of these sophisticated systems but also enhance safety and performance. Furthermore, as vehicles become more connected and integrated with software, the reliability of hardware components has never been more vital. This creates a unique opportunity for suppliers to differentiate themselves by prioritizing quality—positioning them as trusted partners in meeting the growing complexity and demands of the automotive landscape.

Na minha experiências as melhores margens não estam em produtos com altos volumes. Porém, para se fabricar componentes de com maior valor agregado é necessário que seu cliente confie no seu trabalho e na sua capacidade não apenas de atender o pedido mas atender com qualidade. Afinal, estes subcomponentes serão usados em produtos de maior valor agregado, onde há um grande expectativa em relação a durabilidade e qualidade. Ser visto como um parceiro confiável e seguro lhe garante preferência de escolha para os melhores contratos, e no longo prazo isso impulsiona suas vendas e lucros.