Your team member feels overshadowed by a colleague's success. How can you empower them to shine?

Start with understanding: Have a one-on-one conversation to understand their perspective and reasons for not valuing the feedback—are they overwhelmed or simply not seeing its value? Highlight the impact: Share examples of how client feedback has led to improvements or success for the team, linking it directly to their role and outcomes. Make it a team effort: Encourage a culture where everyone's ideas matter, including client input, by showing that feedback leads to better results for everyone involved. Provide accountability: Set clear expectations and follow up on how they incorporate feedback, checking their progress regularly without micromanaging.

Take time to recognize and affirm their individual talents and achievements. Emphasize what makes them stand out and how their contributions have directly impacted the team’s success. Publicly acknowledge these strengths in meetings, newsletters, or even in one-on-one conversations to build their confidence.

To address feelings of being overshadowed among team members, it is essential to acknowledge their distinctive strengths, establish realistic objectives, offer avenues for development, and cultivate a supportive atmosphere. Each person possesses unique abilities, and it is incumbent upon leaders to assist them in harnessing their talents and maximizing their capabilities.

To empower a team member who feels overshadowed by a colleague's success, I recommend the following - Acknowledge Feelings: Listen empathetically and validate emotions without dismissing their concerns. Highlight Their Strengths: Reinforce their unique skills and contributions. Set Personalized Goals: Work with them to set clear, achievable goals that align with their strengths and career aspirations. Provide Development Opportunities: Offer mentorship, training & challenges. Encourage Collaboration: Promote teamwork rather than competition. Celebrate Small Wins: Acknowledge and celebrate their individual achievements. By focusing on personal growth and highlighting their unique contributions, you can help them regain confidence and shine.