Have you navigated tough team dynamics? Share your strategies for addressing performance issues without the drama.
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Lo más sensato es comunicar con claridad y ser asertivos en el proceso. Al momento de comunicar un tema de rendimiento no deberíamos ir por la tangente, debemos ser racionales y que el o los colaboradores sientan que tu objetivo como líder es la mejora y su crecimiento profesional. Te recomiendo hablar desde el yo y no desde el tu, con eso disminuyes la reacción natural del ser humano de defenderse.
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When a team member refuses to acknowledge feedback, approach the situation with a focus on open dialogue. Start by ensuring the feedback is clear, specific, and focused on behaviors, not personality. Ask for their perspective to understand any resistance, and frame the conversation as a problem-solving effort rather than a critique. Emphasize the impact of their actions on team goals, and set measurable expectations for improvement. Follow up regularly to track progress and provide ongoing support.
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When we plan to discuss about challenges with anyone - first choose the day, ambience and time. These three are very important. 1. Collect metrics or emails for evidence. Explain the situation and impact for this issue to organization. Giving an chance again to you to prove and move forwards. If persists then take severe action. Politely inform and record email. Patience very important to handle such things. Giving hope to him/her as how to overcome obstacles. If need arrange some 1:1 help line , trainings provide leave to take rest and come up with fresh mind. ....close meeting with smile.
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Los equipo desafiantes requieren un enfoque multifacético. Mi experiencia me ha llevado a combinar: Comunicación abierta y honesta: Fomentar espacios seguros para expresar preocupaciones y sugerencias. Desarrollo individualizado: Invertir en el crecimiento profesional de cada miembro, identificando sus fortalezas y áreas de mejora. Liderazgo adaptable: Ajustar mi estilo de liderazgo según las necesidades del equipo y la situación. Resolución proactiva de conflictos: Anticipar y abordar los desacuerdos de manera constructiva, facilitando la mediación cuando sea necesario. Por último, crea una Cultura de reconocimiento: Celebrando los logros y reconocer los esfuerzos individuales y colectivos para fortalecer el espíritu de equipo.
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I firmly believe in having open one-on-one conversations. It should be exclusively between the two individuals, where you can tactfully discuss his performance when it falls short of expectations. While it's important to show empathy, the message should be delivered clearly and directly. If improvement is possible, offer him support and encouragement to excel.
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