You're facing a hectic dinner rush. How can you maintain top-notch quality across all food items?

Follow the process! Always make sure that there is a process in place and it is being followed. Just because its crunch time, does not mean we can cut corners

Maintaining a competitive team and a top notch quality services while facing a hectic dinner rush in a restaurant - - When the service meets the quality it is obvious to expect more guests traffic than usual in any restaurant business, however it is crucial to maintain the same rhythm throughout to attain and retain the Guests. - A proper quantum of the Guests walk-ins are significant to assess, it helps in planning the manning and deployment of staff on the floor. Postponing weekly offs to compensate the required number of staffing on the floor plays a crucial role. - Preplanning the menu items and customising the dishes helps in putting lesser constraints on the kitchen.

To maintain top-notch quality during a hectic dinner rush, follow these steps: Prep Smart: Ensure that mise en place (preparation of ingredients) is well-organized and ready ahead of time. This minimizes delays and errors during peak hours. Streamline Communication: Foster clear communication between kitchen staff and servers using a system like order tracking screens to avoid confusion and delays. Quality Control: Assign someone to consistently check the appearance, temperature, and presentation of dishes before they leave the kitchen to ensure every plate meets your standards.

The dinner rush can be intense, but maintaining quality is always the top priority. We focus on preparation—mise en place is key. Having everything organized and ready ensures a smooth service. We also train our team to work efficiently without cutting corners, so the customer’s experience stays consistent, even during peak times.