Aqui estão algumas estratégias para lidar com a situação: 1. Priorizar segurança e conformidade regulatória: A segurança da aeronave é a prioridade máxima. 2. Revisão do cronograma de manutenção: Avalie o impacto do problema no cronograma de manutenção 3. Comunicação com a equipe: Mantenha uma comunicação clara e aberta com a equipe de manutenção e operação 4. Repriorização das aeronaves: Verifique quais aeronaves podem ser priorizadas para serviço ou liberação 5. Alocação de recursos extras: Se possível, redirecione mais técnicos de manutenção 6. Planejamento de contingência: Estabeleça um plano de contingência, como o uso de aeronaves de reserva ou parcerias com outras operadoras 7. Revisão dos prazos: Atualize as partes interessadas

When unexpected aircraft maintenance issues arise, I start by reassessing and reprioritizing tasks, focusing on critical repairs that ensure safety and compliance. I communicate openly with my team and stakeholders to set realistic expectations and explore short-term solutions, like leasing equipment or adjusting flight schedules. I delegate tasks effectively and may bring in additional support to manage the workload. I use data to make informed decisions and plan for future flexibility, learning from each situation to improve resilience and minimize disruptions.

Se houver muitos voos simultâneos na base, a prioridade será dada aos aviões que não apresentam panes, para evitar atrasos adicionais. Na manutenção de linha, reparos inesperados são comuns, e uma equipe qualificada é capaz de definir rapidamente a solução ou identificar os materiais mais adequados, quando necessário. Isso agiliza o trabalho da equipe de logística para disponibilizá-los o mais rápido possível.

Unscheduled aircraft maintenance demands or AOG situations are always an extra burden, they bring dents to the revenue from the fleet. From Maintenance & Engineering perspective, this unexpected maintenance, which often comes in short notices, always challenges the preparedness on skill, manpower, materials, turn around time, and management to declare the aircraft airworthy. -Communication with the Operations team is key. -Priority order of release of the aircraft needs be addressed for least amount of disruption. -Appropriate number of skilled/unskilled trades must be brought based on the demand of the job (short maintenance task or multiple shifts). - Strategic deployment of manpower, and optimization of tools/materials are big help.

Communications is the key in handling delays. Requires team involvement, more so for a pax flight. An initial delay-time is established in concert with the Tech Team and Operating crew (if present) and relayed to the pax at the chk-in, or via the PA system, or at the b-gate. Assure pax that further updates will follow. Rebooking of o/w conxtns, bags retag. OCC must liaise for tech support from partner airlines. CTL affected? Pax kept informed. Staff must be present to answer pax queries. CAT-MAT uplift monitored? If any AVI, must be cared for. Communication with the OCC, Crew Hotel, affected station’s Handling Agent, Fuel Supplier, Immig, Customs and A/P Police must be kept informed.

I firstly determine what resources are required and the availability of the resources- “lead time”. The prioritize the required deliverables. If tasks can be deferred and this will help the situation, defer as applicable. Communicate the revised plans and act on the plan.

I try to make a mind-map then approaching to fixup by best of my knowledge. Then share with my colleague without referring to my specific problem (I mean by telling the story which is related to others). open it up until find a reasonable solution.

When facing maintenance surprises, I adapt my workload plans by first reassessing and reprioritizing tasks to ensure that the most critical operations are addressed within our current capabilities. I immediately communicate with my team and any relevant stakeholders, to set realistic expectations and keep everyone informed of potential delays. I explore short-term solutions such as leasing equipment or adjusting schedules to maintain service levels and minimize disruption. When you staying flexible and proactive, you can effectively manage the impact of unexpected repairs on overall operations.

Besides dealing with the situation with max priority and full communication to all affected stakeholders I ’d ensure learning from the experience to avoid future disruptions or an even better process of dealing with same kind of issue.