What do you do if your IT Strategy evaluation process lacks objectivity and impartiality?

In my previous experience, I found that a lack of objectivity in IT strategy evaluations could significantly impact decision-making. To address this, I engaged external experts to provide an unbiased perspective and relied on data-driven metrics to guide our assessments. I also established clear evaluation criteria and involved diverse team members to ensure a range of viewpoints. Regular reviews of the evaluation process helped maintain fairness and accuracy. These steps were crucial in improving the overall effectiveness and reliability of our IT strategy evaluations.

In my experience, the evaluation process must be kept simple yet very objective to make pragmatic decisions without anchors or biases. For example, suppose your IT Strategy includes moving to the Cloud, Implementing Robotics Process Automation, and starting to leverage Artificial Intelligence and Machine Learning. In that case, you must select the right tools and implementation partners to help implement these plans. I recommend using five 5-point spider web analyses on requirement fit, strategic IT architecture and long-term roadmap fit, ease of use, total cost of ownership, and viability of the vendor and its future product roadmap. #ITStrategy #ProductEvalutation #CostManagement #ProcessImprovements #Innovation #Rahar

Lack of objectivity can result from several scenarios, from a lack of knowledge by the person who designed the IT strategy to a constant change of priorities of the company's strategic objectives to a clear absence of the company's strategy. In any case, there are 3 ways to solve the problem: 1.- Qualitative evaluation of the components of digital transformation 2.- Evaluation and prioritization of business initiatives where there is a technological component 3.- Training in strategic thinking and knowledge of the company's value chain. With the above, you can quickly realize if you are on the right track.

Implement a structured framework: Adopt a standardized evaluation framework like COBIT, ITIL, or balanced scorecard to ensure consistent and objective assessments across all IT initiatives. Establish clear evaluation criteria: Define specific, measurable criteria for evaluating IT strategies before the process begins. This helps reduce subjective interpretations.

If your IT strategy evaluation process lacks objectivity and impartiality, start by introducing clear, data-driven metrics to measure performance, ensuring that decisions are based on quantifiable outcomes rather than subjective opinions. Establish a standardized evaluation framework, incorporating key performance indicators (KPIs) aligned with business goals. Involve a diverse group of stakeholders in the evaluation process to provide different perspectives and reduce bias.

Involve diverse stakeholders: Include representatives from different departments and levels of the organization in the evaluation process to bring varied perspectives and reduce individual biases. Use external consultants: Engage independent third-party experts to provide an unbiased, outside perspective on your IT strategies

Use external consultants: Engage independent third-party experts to provide an unbiased, outside perspective on your IT strategies. Implement blind evaluations: Where possible, anonymize proposals or options to prevent personal preferences or politics from influencing decisions. Utilize data-driven decision making: Base evaluations on quantitative metrics and KPIs rather than gut feelings or personal opinions.

Having advisors accompany you is an excellent practice for creating strong technological strategies that are aligned with the company's needs. Seeking specialized external help is an excellent practice; carefully evaluate the consultant's profile and make sure he has experience in the field. Be very careful with charlatans who propose solutions that just because they saw them on the news will be the solution for any scenario. For example, the use of AI is not for all types of organizations and for all types of problems.