You're all about innovation, but how do you get stakeholders to see the value in operational stability?

To get stakeholders to see the value in operational stability, link it directly to business goals, showing how it enhances uptime, customer satisfaction, and revenue. use data-driven insights, such as reliability metrics and cost savings, to highlight the tangible benefits of stability, while also emphasizing the risks of operational disruptions and security breaches. By proposing a phased approach that balances stability improvements with innovation , reassure stakeholders that maintaining a stable environment is crucial for sustainable growth and successful innovation.

Industry is "Gung Ho" for innovation, but innovation always follows a stabilization phase and leads to another stabilization phase and so on and so forth. So operational stability is not precursor to innovation - it is married to innovation. The way I have my clients proceed is to understand the "key themes / outcomes / KPIs / SLAs / customer experience objectives / financial objectives" that is of primary importance out the operational goals. Based on that we create the MVP for innovation on operation stories. Once we roll-out the MVP and stabilize the operations ascertaining we are achieving the outcomes, we set our mining additional innovation stories from relevant operational data and insights and the stability journey continues.

Innovation is the engine driving progress, but it needs a solid foundation. Operational stability is that bedrock. It ensures your groundbreaking ideas can take flight without crashing. Think of it as building a skyscraper: you can't have amazing views without a strong base. Want to know how to convince stakeholders? Let's chat!

To explain the importance of IT operational stability, you could say: Think of IT stability as the foundation of a house. Without a solid foundation, any attempt to build a new floor, or add new balcony or even paint it in new color would not matter, because all could crumble. Similarly, without stable IT operations—like reliable networks, secure data systems, and responsive support—innovative projects can't thrive, because they have no stable foundations to be built on. If you don’t keep the basics running smoothly, you won't have the bandwidth or security to think about cutting-edge solutions. Stability ensures you can experiment and innovate without worrying about everything crashing down.

From my perspective, operational stability is the critical, yet often overlooked, foundation of any successful business. While innovation through cutting-edge technology is essential, I believe that without a stable IT environment, such advancements are doomed to fail. Stability fosters reliability and builds customer trust, ensuring that innovation efforts are not undermined by operational failures. In my view, neglecting this stability risks not only inefficiencies and resource waste but also reputational damage. For stakeholders, it's crucial to recognize that operational stability is the backbone that enables both sustainable innovation and business continuity.

Stakeholders can see value proposition through operational stability: 🏠 Strong Foundation: Stability ensures smooth operations and supports innovation. 📊 Data Insights: Use metrics to show reduced downtime and increased efficiency. 🎯 Business Goals: Align stability with key objectives like scalability and cost control. 🤝 Drive Trust: Reliability builds customer trust and satisfaction. 💡 Risk Mitigation: Highlight potential risks and cost-saving benefits of stability. 🔍 Case Studies: Share success stories to illustrate stability's positive impact. 💬 Clear Communication: Explain impacts in simple terms to link stability to business outcomes. 📉 Minimize Disruptions: Avoid wasted investments and reputational damage.

Risk management critical for Operational Stability: 📊 Risk Assessment: Conduct frequent evaluations to understand potential risks and address them proactively. 🛡️ Safeguard Future: Operational stability is crucial in managing risks like downtime, breaches, and compliance issues. 🔒 Minimize Risks: A stable infrastructure reduces vulnerability to disruptions and costly incidents. 📈 Proactive Investment: Investing in operational stability now prevents future costly disruptions. 🚫 Avoid Disruptions: Operational stability ensures smooth daily operations and supports innovation. 🛠️ Compliance Assurance: Ensures adherence to regulations, reducing the risk of compliance violations. 🔍 Continuous Monitoring: Regularly assess emerging risks.

L'innovation en matière des gestion des coûts est un processus qui consiste à réduire le coût d'un projet, d'un produit ou les dépenses liées à un services. Cela permet une utilisation optimale des ressources, à création de la valeur pour les différentes parties prenantes et renforcer la culture de l'entreprise en terme de créativité

Operational stability supports the organization's strategic vision by enabling agility. 💡 Support Innovation: Provides a solid base for innovation, allowing quick responses to market changes. 🚀 Scalable Growth: Ensures that innovation is scalable and sustainable, supporting rapid growth. ⚙️ Operational Excellence: Maintains high performance while enabling flexibility for future needs. 📈 Align Objectives: Integrates stability with long-term goals to align IT operations with business strategy. 🔄 Flexibility: Offers the adaptability required for evolving market demands and organizational needs. 🛠️ Solid Foundation: Positions operational stability as a crucial component of strategic planning and execution.

There are multiple anologies that work for me every time comparing operational IT stability vs. IT innovation. - Do you really want to prioretize painting your house with a nice color when you know your windows and roof is leaking? - Do you really want to prioretize paying for facial when you have teeth cavity? - Do you really need new robotic process automation to help you with reporting, when you had a massive data breach and all your reports leaked - Do you really need new Industry 4.0 IoT telemetry device sending data to Cloud, when your network isn't stable enough even for those IoT devices to stay connected.

Clear communication is vital to explain importance of operational stability. 🗣️ Avoid Jargon: Speak in straightforward terms to make concepts accessible to business stakeholders. 💡 Business Impact: Highlight how operational stability affects customer experience and revenue. 📈 Core Driver: Emphasize stability as a key business driver, not just an IT issue. 📊 Visual Examples: Use charts or visuals to illustrate the effects of instability on operations. 📝 Clear Messaging: Ensure that all communication is concise and focused on business outcomes. 🎯 Stakeholder Focus: Tailor messages to address the specific interests and concerns of different stakeholders.