Oliver Wyman

Here’s what happens when we put an “ask us anything on AI” box at our booth at the Singapore FinTech Festival and then ask our delegation to answer randomly. #SFF2024 #AI #OliverWymanQuotient

Approximately half of the world's population is expected to experience a mental health disorder during their lifetime. Just as telehealth expanded access to care for many conditions, AI has the potential to improve access to mental health services for more patients.   We explore how, and take a look at corporate credit's transformation, the twin pressures on supply, and more in this edition of Now You KnOW.   #AI #MentalHealth #healthcare

Are you seeing a return from your investment in AI? Christina Kyriakides, Chief of Staff, Global Capabilities explores this topic with Gaurav Kwatra, Head of Oliver Wyman Quotient in Asia Pacific, live from the first day of the Singapore FinTech Festival. Join us at booth for a coffee and chat about generative AI readiness. #SFF2024 #OliverWymanQuotient #AI

Our CEO, Nick Studer, helped open the expo element of the Singapore FinTech Festival today. Here are five takeaways from his panel on steering financial services through 2025:   1️⃣ Shifting Dynamics in Financial Services: The financial sector is witnessing a significant transformation, with incumbents now holding only 60% of industry value, down from 90% a decade ago. This shift is driven by rising competition from fintechs and big tech, alongside changing customer expectations for enhanced services.   2️⃣ Navigating Economic Challenges: As we adapt to fluctuating interest rates and increased regulatory pressures, financial institutions must prioritize efficiency and innovation. Many are undergoing major cost-cutting initiatives, with AI playing a crucial role in improving operations and client offerings.   3️⃣ The Rise of Digital Consumerism: The Asia-Pacific region, particularly ASEAN and India, is experiencing a surge in digital adoption and consumerism, leading to exciting opportunities in real-time payments and digital solutions. However, this also brings challenges, particularly in cybersecurity, as organized crime increasingly targets financial systems.   4️⃣ Embracing AI for Future Growth: AI is not just a tool but a strategic imperative for enhancing operational efficiency and delivering better customer experiences. Organizations must also address the ethical implications and potential risks associated with AI technologies.   5️⃣ Collaborative Approaches to Cybersecurity: As cyber threats evolve, collaboration among stakeholders is essential. We must work together to share data and develop robust security measures to protect against sophisticated attacks.   We are at the festival all week, join us at our booth and test your organization's AI readiness and chat to our AI team, Oliver Wyman Quotient. #SFF2024 #AI #OliverWymanQuotient

In today's competitive retail environment, retailers must prioritize understanding individual customer needs and investing in advanced technologies to continuously refine personalization strategies based on real-time feedback and evolving market trends. AI and generative AI present numerous opportunities for retailers across various use cases and have played a critical role in 97% of retail transformations. Explore our three top priorities for retail executives for the next 12 months > https://owy.mn/3CmcKN8 #Retail #Transformation #AI

The 2024 PEI Operating conference was all about value creation, EBITDA, and improving Risk and Resilience for portfolio companies. Join Oliver Wyman partners Tushar Narsana and Richard Sheinfeld as they share their key takeaways from the conference and discuss the risks and opportunities facing private equity firms. #PEI #OperatingPartners #ValueCreation

With a greater demand for generative AI usage at work, how can organizations scale up and change the way they work to meet this growth? In this INFocus episode, Asia Pacific lead for generative AI, Na Zhou speaks to OCBC’s Head of Group Data Office, Donald MacDonald on the bank's strategy and how it transformed its processes, technology, and employees to scale the use of generative AI. Is your organization ready for large scale generative AI adoption? Visit Oliver Wyman Asia Pacific's booth at the Singapore FinTech Festival this week to take a quick assessment. Learn more > https://owy.mn/4fkvpHs #GenerativeAI #SFF2024 #OliverWymanQuotient

Digital services will play a critical role as main growth drivers for mobility services in the next decade, with autonomous driving, charging, and in-vehicle digital services seeing the fastest growth. New research from the Oliver Wyman Forum explores how mobility services will reshape cities by 2035. The report is an analysis of revenues of 14 mobility services across five major regions. Discover emerging key trends in mobility in What Urban Mobility Will Look Like in 2035, available now > https://owy.mn/4gUGfpc #Mobility #DigitalServices #UrbanMobility

[Vote, then expand for the answer] Would you take financial advice from Generative AI? Only 29% of adults reach the minimum target level of digital financial literacy, according to the OECD/INFE 2023 International Survey of Adult Financial Literacy. For most, this hinders their ability to make financially sound decisions on digital platforms. Even those who can access professional guidance to inform their decisions suffer from anxiety about working with a financial adviser, fearing judgment, confusion, and the inability to know whom to trust.    The Oliver Wyman Forum surveyed people in 16 countries to discover their appetite for AI financial advice on large financial decisions like buying a home, paying for college, and saving for retirement. The country least willing to take AI advice was Germany with only 26% of the respondents saying yes. Next was the US (30%), Australia (31%), and UK and Canada (both 32%). The most willing were India (60%), South Africa (58%), Indonesia (56%), and UAE (50%). On average, 42% of respondents would say yes to financial advice from AI.   Find out more insights on how Generative AI is changing the consumer economy > https://owy.mn/40oi4JY   At the Singapore FinTech Festival next week, we’ll be talking about the many opportunities and realities of AI and cutting through the hype. Join us at our booth for a coffee and the opportunity to test your organization’s Generative AI readiness.   #AI #OliverWymanQuotient #SFF2024

How AI is reshaping smart education and promotional strategies in consumer goods, what can the insurance industry learn from motorsport's innovation, the new way of conducting airline retail operations, and more in the latest edition of Now You KnOW.   #Education #AI #Operations