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A versatile continuous improvement specialist that facilitates a proactive working environment, lean processes, and exceptional customer service.

In my discussions with organizations that are interested in introducing the FiSH! Philosophy to their coworkers, the effectiveness of a program that has been out for 25 years often comes up. While the practices of #bethere, #play, #maketheirday, & #chooseyourattitude are timeless, the delivery of the program is fluid. Facilitators like myself receive certification from Charthouse Learning and are constantly incorporating newer methodologies to help embed, reinforce, and sustain the practices within the workplace. Following are comments by the creator of #FiSH!Philosophy, John Christensen, that help to underscore this message.

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