Kshitij 108
Kshitij 108
Kshitij 108
TATA MOTORS
12/13/2012
Kshitiz Walia
INDUSTRY DETAILS
The Automotive industry in India is one of the largest in the world and one of the fastest growing globally. India's passenger car and commercial vehicle manufacturing industry is the seventh largest in the world, with an annual production of more than 3.7 million units in 2010
12/13/2012 Kshitiz Walia
PGDM-I (A) SEMINAR-108
12/13/2012
Kshitiz Walia
MANAGEMENT TEAM
Mr. P. M. Telang-Managing Director India Operations Mr. C. Ramakrishnan-Chief Financial Office Mr. Ravi Pisharody-President Commercial Vehicles Business Unit Dr. Tim Leverton-Advanced and Product Engineering Mr. S. B. Borwankar-Sr Vice President (Mfg Operations-CVBU) Mr. Girish Wagh-Head (Passenger Car Operations)
12/13/2012
Kshitiz Walia
PRODUCTS
Passenger Cars
12/13/2012
Kshitiz Walia
12/13/2012
CORPORATE SOCIAL RESPONSIBILITY Aid to NGOs Skill Upgradation Health Awareness Global Reporting Initiative
12/13/2012
Kshitiz Walia
CODE OF CONDUCT
National interest Financial reporting and records Competition Equal opportunities employer Gifts and donations Government agencies
12/13/2012
Kshitiz Walia
12/13/2012
Kshitiz Walia
SWOT ANALYSIS
Strength
Technology and manufacturing know-how that lets Tata Motors make cars more profitably than most other carmakers. Flexible manufacturing system gives it an advantage over most of the carmakers. It requires smaller number of platforms but multiple assembly lines for production that provides better, cheaper, more oriented management and production. Research- Its R&D budget now exceeds that of Japan's No. 2, Nissan. Tata Motors spends 5% of revenues on R&D. Tata Motors possesses Goodwill and Credibility in the Indian automobile market
12/13/2012 Kshitiz Walia
PGDM-I (A) SEMINAR-108
Weaknesses It is a new concept to be launched in the market where majority of the consumers go for family cars. Also it has not been tested in the market, therefore there is risk involved with the launch. It can't afford a wrong move on big-volume models. Tata Motors relies on Civic and Accord sedans for 55% of sales. Tata Motors is unable to spread its fixed costs for engineering, technology, and marketing over a huge volume of vehicles.
12/13/2012
Kshitiz Walia
Opportunity It is first sports car to be launched in the Indian market; therefore it has no real competitor. According to the facts India has emerged as one of the largest automobile market in the global community.
12/13/2012
Kshitiz Walia
Threat
A new competitor in Indian market. Price wars with competitors. A competitor like Toyota has a new, innovative product or service. Competitors may have superior access to channels of distribution. Taxation is introduced on your product or service.
12/13/2012
Kshitiz Walia
RECOMMENDATIONS
Prompt delivery of the vehicle should be made. Top priority must be given to taxes and long distance vehicles then local vehicles. Facilities like A/C. News papers, Drinking water and weeklies must be provided and they must be up to the standards in customer waiting room.
12/13/2012
Kshitiz Walia
A separate phone must be made available to deal with customers to inform them whether the service station is ready to accept their Vehicles for service. The organization must appoint persons to deal with the customers in phone and to explain the customers about the job done at the time of delivery. The organization must instruct the workers not only to consider the job card they must also go through the vehicle and if they find and things extra jobs to be done them they must inform the owner and they must entire it in job card and then go through the work.
12/13/2012 Kshitiz Walia
PGDM-I (A) SEMINAR-108
THANK YOU
PGDM-I (A) SEMINAR-108
12/13/2012
Kshitiz Walia