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    Sample Bad News Letter

    Uploaded by

    Arif Masood
    This letter discusses refinishing a home and using Deluxe Paints products. It notes that doing the work yourself gives satisfaction and Deluxe Paints can offer products and advice to achieve professional results. However, it specifies that when using latex-based paints on raw wood, a base coat is required first so the paint does not crack or peel, and recommends using their Cover-all alkyd-base product as the base coat. The letter closes by thanking the customer for using their products and offering additional assistance.

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    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd

    Sample Bad News Letter

    Uploaded by

    Arif Masood
    65K views1 page
    This letter discusses refinishing a home and using Deluxe Paints products. It notes that doing the work yourself gives satisfaction and Deluxe Paints can offer products and advice to achieve professional results. However, it specifies that when using latex-based paints on raw wood, a base coat is required first so the paint does not crack or peel, and recommends using their Cover-all alkyd-base product as the base coat. The letter closes by thanking the customer for using their products and offering additional assistance.

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    Sample Bad News Letter

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    This letter discusses refinishing a home and using Deluxe Paints products. It notes that doing the work yourself gives satisfaction and Deluxe Paints can offer products and advice to achieve professional results. However, it specifies that when using latex-based paints on raw wood, a base coat is required first so the paint does not crack or peel, and recommends using their Cover-all alkyd-base product as the base coat. The letter closes by thanking the customer for using their products and offering additional assistance.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    65K views1 page

    Sample Bad News Letter

    Uploaded by

    Arif Masood
    This letter discusses refinishing a home and using Deluxe Paints products. It notes that doing the work yourself gives satisfaction and Deluxe Paints can offer products and advice to achieve professional results. However, it specifies that when using latex-based paints on raw wood, a base coat is required first so the paint does not crack or peel, and recommends using their Cover-all alkyd-base product as the base coat. The letter closes by thanking the customer for using their products and offering additional assistance.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
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    Sample BAD News Letter

    Deluxe PAINTS
    33-Mall Road,
    Karachi,
    Pakistan.
    April 1, 1991

    Mr. Shehzad Akbar


    53-B, Defense Society,
    Karachi,
    Pakistan.

    Dear Mr. Noble:

    Refinishing your home is a very rewarding experience. Doing the work yourself gives
    you the satisfaction of a job well done and allows you to do everything exactly as you
    want. Deluxe Paints is always happy when another home owner joins the ranks of
    the do-it-yourselfers and we stand ready to offer the products and advice necessary
    for you to achieve a professional result.

    Deluxe Paints are guaranteed to provide a satisfactory finish when used according to
    our specifications. One of these specifications, described on the labels of our latex-
    base paint cans, is that latex paint be applied over a base coat when used to cover raw
    wood. When a base coat is used, the wood fibers absorb the oil based paint so that a
    latex finish coat can be applied without cracking or peeling. We are sure you will be
    as pleased with your woodwork as you are with your walls when a base coat of
    Cover-all alkyd-base is used.

    We appreciate your use of deluxe products and wish you the best with all your
    refinishing projects. Please feel free to contact us if we can be of any additional help.

    Sincerely,

    Arif Masood.
    Customer Relations

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