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Renita Waterman Resume

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110 views2 pages

Renita Waterman Resume

Uploaded by

api-242918682
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Renita Waterman

11 Village Court Dev: Greenbriar Village Wilmington, D E 19805 Home: 302 255-0266 Cell: 302 761-3619 Renita.waterman@state.de.us

Skills Summary
Writing - Communicating effectively Active Listening Service Orientation Social Perceptiveness Narrative Writing Technical Skills Report Preparation Human Service Skills Client Base Rapport Empowerment Participant Neighborhood - Community based Framework

Summary of Qualifications
Being aware of other's reactions and understanding Actively looking for ways to help others Talking to others to convey information effectively Giving full attention to what other people are saying, taking time to understand the point being made ,asking questions as appropriate, and not interrupting at inappropriate times Writing-Communicating effectively in writing as appropriate for the needs of the audience Knowledge of business and management principles involved in strategic planning. Corresponding needs for fellow Co-workers, Moral Values and Social Service. Therapy and Counseling -Knowledge of principles, methods ,and procedures for diagnosis, treatment and rehabilitation mental dysfunctions, and for career counseling and guidance.

Professional Experience
Fraud Investigator, 06/1983 - 08/2001 MBNA Corp - Newark, De Conducting in-depth internal reviews and corporate investigation's for financial service providers and customers.Reported directly to Vice President ,Prepared reports ,trouble shooter complex cases.Customer service responsibilities ,develop rapport with customers ,these are several of the duties but not limited to other responsibility confidential and non-confidential. Para Professional /Parent Aide, 07/2001 - 10/2002 Project Chance - Wilmington, De Identified and Implemented several in house activities,facilitated parent workshops, counseling pre k thru 5th grade students , case management , other selected duties but not limited to multi-tasking . JCP III, 08/2001 - Current Family Court New Castle County - Wilmington, De Review legal/court documents for completeness, accuracy and compliance with applicable time limitations,costs and court procedures and determines appropriate procedural requirement for processing.Prepares and issues a wide variety of court and legal documents .Researches case fields ,records ,databases and other sources of information to insure

accuracy of case data and resolve discrepancies. 70% time spent in clerking and case managing in the court rooms for Felony Juvenile Cases including Gun Court with the Honorable Chief Judge Kuhn. Assist with assigning and reviewing the work of unit staff.Provide input on the development of new/revised processes and procedures of the courts.I attend hearings and proceedings to provide case information to judicial officer : records event dispositions and administers oaths.

Education
2004 Wesley College - New Castle, DE Associate of Science Business Administration 2008 Springfield College of Human Services - Wilmington, DE Bachelor of Science Human Service with concentration in Drug and Alcohol Counseling 2013 Wilmington University - Wilmington, DE Master of Science Human Service Administration

Volunteer & Community Organizations


Diversity Committee - Project Chance Domestic Violence workshops Mentoring Workshops Therapy with Difficult Clients When Your Client becomes a Victim Ex- offenders : A New Approach for Delaware

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