110dx Instruction Manual Eng June 08
110dx Instruction Manual Eng June 08
110dx Instruction Manual Eng June 08
Instruction Manual
8 Departments 99 PLUs (Price Look-Ups) 4 Clerks Automatic Tax Computation with 4 Tax Tables (Including Add-on (USA), Canadian and VAT)
WELCOME...
to the Royal family of fine business machines. We sincerely hope you will enjoy the many benefits of being associated with a distinguished product name that has represented both quality and customer satisfaction since 1905.
This electronic cash register is designed to help your business function smoothly by providing efficient register operations and accurate management reports. Start-up is quick and easy, yet there are many options that can be added and revised so that you can customize your operations for optimum productivity. Here are just a few of the register's many valuable features:
PLUS...
8 departments 99 PLU (Price Look-Up) settings 4 Clerk Totals Security System Choice of Journal or Customer Receipt printout Automatic tax computation for tax rate (Add-on, Canadian Tax and VAT) Up to 4 Tax Tables Department-linked entry options that streamline and speed-up operation Periodic management reporting systems Battery back-up / memory protection of records
The ROYAL CONSUMER PRODUCT SUPPORT HOTLINE gives you the opportunity to call for operational assistance and problem resolution. Please call toll-free:
Customer Service: 1-800-272-6229 (USA) 1-888-266-9380 (in Canada) 01-800-849-4826 (in Mexico) Ordering Supplies: 1-888-261-4555
TABLE OF CONTENTS
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INTRODUCING ...YOUR CASH REGISTER ..................................................................................................... 1 STANDARD ACCESSORIES ........................................................................................................................ 1 USING THIS MANUAL................................................................................................................................... 1 SPECIFICATIONS, SAFETY AND FCC ............................................................................................................ 2 BATTERY SAFETY AND MAINTAINING THE CASH REGISTER.................................................................. 3 KEYPAD FUNCTIONS.....................................................................................................................................4-5 SET-UP ................................................................................................................................................................ 5 THE CONTROL SWITCH ................................................................................................................................... 6 CASH DRAWER ............................................................................................................................................ 6 THE DISPLAY ..................................................................................................................................................... 7 READING THE DISPLAY .............................................................................................................................. 7 Special Symbol Indicators ........................................................................................................................ 7 DISPLAYING THE TIME................................................................................................................................ 7 ERROR CONDITIONS ........................................................................................................................................ 8 THE ERROR ALARM SYSTEM .................................................................................................................... 8 Clearing An Error ...................................................................................................................................... 8 VOIDING ERRORS........................................................................................................................................ 8 Voiding the Entry Just Completed ............................................................................................................ 8 Voiding An Earlier Entry............................................................................................................................ 8 THE BATTERY BACK-UP SYSTEM ................................................................................................................. 9 LOADING PAPER ............................................................................................................................................. 10 INSTALLING THE INK ROLL........................................................................................................................... 11
TABLE OF CONTENTS
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TRANSACTION EXAMPLES FOR OPERATING THE CASH REGISTER ................................................... 28 SAMPLE RECEIPT ...................................................................................................................................... 28 TRANSACTION SYMBOLS......................................................................................................................... 28 STANDARD TRANSACTIONS.................................................................................................................... 29 Registering a Single Item Sale and Tendering Change ........................................................................ 29 Registering a Sale with Multiple Items ................................................................................................... 29 Registering a Charge Transaction.......................................................................................................... 29 Using Split Tendering.............................................................................................................................. 30 MINUS (-) KEY TRANSACTIONS ............................................................................................................... 30 Registering a (-) Reduction (Coupon) .................................................................................................... 30 PERCENT DISCOUNT (-%) TRANSACTIONS .......................................................................................... 31 Discounting (-%) Individual Items........................................................................................................... 31 Overriding the Preset Discount (-%)....................................................................................................... 31 Using a Preset Discount (-%) on the Total Sale .................................................................................... 31 Using a Preset Discount (-%) on Individual Items ................................................................................. 31 PLU CODES................................................................................................................................................. 32 Using Fixed PLU Price............................................................................................................................ 32 Using Open PLU Price............................................................................................................................ 32 VOIDS........................................................................................................................................................... 33 Voiding the Previous Entry in the Middle of a Sale................................................................................ 33 Voiding a Single Item .............................................................................................................................. 33 Voiding Multiple Items............................................................................................................................. 33 REFUNDS .................................................................................................................................................... 34 Refunding a Single Item ......................................................................................................................... 34 Refunding Multiple Items ........................................................................................................................ 34 TAX OVERRIDE TRANSACTIONS............................................................................................................. 35 Exempting Tax on an Item...................................................................................................................... 35 Exempting Tax on an Entire Sale........................................................................................................... 35 Adding Tax to a Non-Taxed Department ............................................................................................... 35 OTHER TRANSACTIONS ........................................................................................................................... 36 Registering Money Received on Account .............................................................................................. 36 Paying Money Out .................................................................................................................................. 36 Registering an Identification Number ..................................................................................................... 36 Registering a No Sale............................................................................................................................. 36 MANAGEMENT REPORTS.............................................................................................................................. 37 "X" POSITION REPORT .............................................................................................................................. 37 "Z" POSITION REPORT AND RESET ........................................................................................................ 37 PRINTING THE SALES REPORT............................................................................................................... 37 CLEARING THE GRAND TOTAL ............................................................................................................... 37 SAMPLE MANAGEMENT REPORT ........................................................................................................... 38 BALANCING FORMULAS ........................................................................................................................... 39 PLU AND CLERK REPORTS...................................................................................................................... 40 TROUBLESHOOTING (FULL SYSTEM CLEAR PROCEDURE) .................................................................. 41 TAX SYSTEM PRESET .................................................................................................................................... 42 VAT TAX SYSTEM............................................................................................................................................ 43 CANADIAN TAX SYSTEM ..........................................................................................................................44-45 ACCESSORIES ................................................................................................................................................. 46 LIMITED WARRANTY ...................................................................................................................................... 47
GETTING STARTED
Important note: The cash register must be first plugged in before installing the back-up batteries. Before you begin to operate the register or set the programs, check SETTING UP AND MAINTAINING THE CASH REGISTER for installation information. Review KEYPAD FUNCTIONS, THE CONTROL SYSTEM and THE DISPLAY to become familiar with their operations. NOTE: Programs and transaction information for management reports are stored in the memory of the cash register. The batteries must be installed to save this information.
Royal's helpful "Quick Start" program (Page 12) will provide you with the most basic programming options for the operation of your new cash register. Many users find "Quick Start" the best way to begin to learn about the many capabilities of the machine.
SAFETY NOTICE
The main outlet for this cash register must be located near the unit and easily accessible. Do not use this cash register outdoors, in the rain or near any source of liquid.
DISPLAY:
WARNING
FEDERAL COMMUNICATIONS COMMISSION (FCC) RADIO FREQUENCY INTERFERENCE STATEMENT INFORMATION TO THE USER CAUTION: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the users authority to operate the equipment. NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1. Reorient or relocate the receiving antenna. 2. Increase the separation between the equipment and receiver. 3. If applicable, connect the equipment into an outlet on a circuit different from that to which the receiver is connected. 4. Consult the dealer or an experienced radio / TV technician for assistance. Connection of peripherals to this unit requires the use of grounded, shielded cables to ensure compliance with the Class B FCC limits.
BATTERY WARNING
CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. - Replace only with the same type of batteries recommended by the manufacturer. - When replacing batteries pay attention to the polarity (the positive + and negative ends of the battery); be sure to install the batteries in the correction position and proper direction. - Properly dispose of used batteries according to the battery manufacturer's instructions or according to your local environmental regulations and disposal guidelines. - Never dispose of any batteries in fire! The batteries may leak or explode.
1. 2. 3.
[ feed ] - Paper Feed Key - Advances the paper tape with no effect on register entries. [ void ] - Void/Error Correction - Used to correct an entry after it is printed or to void the previous entry. [ R/A ] - Received on Account Key - used to register any money received on account that is not part of a sale; i.e., the start-up money put in the drawer at the start of each business day can be registered as an RA. [ ref/- ] - Dual Function: Coupon - Subtracts the amount from an item or the sales total, such as a coupon deduction. Refund - Subtracts an item that is returned for refund. Minus key totals are shown in the management report. [ PO ] - Paid Out - Registers any money paid out or taken out of the cash drawer that is not part of a sale. Paid out totals appear in the management report. [ PLU ] - Price Look-Up - Registers the transaction, including the preset price, of an individual item linked to the appropriate department. [ C ] - Clear Key - Clears entries made on the keyboard prior to depressing the registration key. Also stops the error alarm when incorrect entries are made. [ qty/time ] - Dual-Function: Multiply & Time Display - Multiplies [DEPARTMENT], [PLU] or [Ref/-] key entries; also displays the current time, if set.
4.
5.
6.
7.
8.
9.
Numeric Entry Keys 11-key Numeric Key Pad, including keys [0] through [9] and double-zero [00].
10. Department Keys - Used to select non-taxable and taxable sales at the pre-programmed tax rate. 11. [ clerk ] Clerk Key - Used to identify associated transactions with a particular clerk/operator. Supports a clerk identification number for each operator and an optional security code. 12. [ -% ] - Percent Discount Key - Used to subtract a percentage rate from an individual item or an entire sale. The rate can be a pre-programmed percentage rate or any other manually entered percentage rate. 13. [ #/NS ] Non Ad / No-Sale Key - Used to open the cash drawer without a sale or starting a transaction, such as to make change. Also used to print reference data, any numeric only data up to 7-digits long, on the receipt. 14. [ tax shift ] - Tax Shift Key - Used to enter a non-tax item into a taxable department or to enter a tax item into a nontaxable department. 15. [ check ] - Check Key - Total sales paid by check. Check totals appear in the management report. 16. [ charge ] - Charge Key - Used to total sales that are charged. Charge totals appear in the management report. 17. [ subtotal ] Sub-Total Key - Used to obtain a sub-total of all entries with tax added. Press this key when finished entering all items of a sales transaction, before collecting cash from the customer. The amount shown on the display will be the sub-total amount including tax, if any. Then collect the cash from the customer, enter the total cash amount tendered and press [ amt tend/TOTAL ] to complete the sale and calculate change. 18. [ amt tend/TOTAL ] - Amount Tendered and Cash Total Key - Used to total transactions and to calculate change from total cash tendered by the customer. In X and Z-modes this key is used to obtain daily grand totals of all transactions and to run periodic reports and end-of-day reports. Pressing this key at the end of a transaction will electronically trigger the cash drawer to pop open.
Depending on the desired operation, position the Control Switch as follows: "OFF" - The cash register is turned off and inoperable. "R1" (On/Journal Tape) - The cash register is set for standard sales operations, including preset options. A journal record is printed for each transaction. "R2" (On/Customer Receipt) - The cash register is set for standard sales operations, including preset options. A customer receipt prints for each transaction. "X" (Prints Mid-Day or Periodic Management Reports) - Prints the "X" management report at anytime and does NOT reset the totals to zero. "Z" (Prints End-of-Day Management Reports and Resets Totals) - Prints the "Z" management report at the end-of-the-day and resets totals to zero (except "locked-in" grand total). "PRG" (Program Mode) - Used to set and change program settings.
THE DISPLAY
__________________________________________________________________ READING THE DISPLAY
The display shows entry amounts and related transaction information through use of numbers and special symbols. The display window is situated so that the operator can view the operations. The display is read from left to right as follows. Department - The first 2-digits display the department number associated for the specific entry. Repeat/Multiply - The second digit displays the number of items entered at the same price for the same PLU when repeating PLU's or multiplying items using the [qty/time] key. Amount - The remainder of the display shows the entry amount. Up to 7 digits can be used for the amount of each entry. For example, if you register a $1.00 item to Department 1 and repeated the entry, the display would show:
Special symbols appear at the far left of the display during operation of the cash register. These symbols identify the amount shown, warn of an error condition or indicate use of the program mode. They include: (Change) - Indicates the displayed amount is change due to the customer. (Minus) - Displays for a negative entry. Also displays if subtotal or cash tendered total is a negative number due to a return or refund. (Subtotal) - Indicates amount shown is a subtotal, including tax if applicable. (Total) - Indicates amount shown is the total of the transaction. (Error) - Displays if an error is made during operation or when setting programs. An error tone will sound to alert the operator. To stop the error tone (beep) and to clear the error, press the [C] Clear key (Security Code) - Displays when a security code has been programmed and an entry is attempted in the Z mode. These symbols clear automatically when you start the next entry or press the [C] Clear key.
ERROR CONDITIONS
__________________________________________________________________ THE ERROR ALARM SYSTEM
The error alarm system warns of an operator error (usually pressing the wrong key for a specific type of entry) or an error when setting a program option. When the error beep tone sounds, an "E" appears in the display and the keypad locks. An error tone will also occur if the user tries to use a cash register function that has not been programmed yet. To clear the "E" error, simply press the [C] Clear key. NOTE: After starting a transaction, moving the Control Switch from "R1" or "R2" to another position before completing a transaction will result in an error condition to remind you to finish and total the transaction.
Clearing an Error:
1. Press the [C] Clear key. The tone ends, the display clears and the keypad unlocks. 2. Determine what error was made. 3. Correct the error, continue with the transaction, finish the transaction or restart the program. NOTE: The [C] Clear key also clears an incorrect entry from the display prior to pressing a registration key. Once an entry is printed, the [void] key must be used to correct an error.
VOIDING ERRORS
Once an entry is printed on the tape, the [C] Clear key cannot be used to correct the transaction or entry. Use the [void] key to correct an error just registered.
NOTE: It is important that the unit is plugged in before the batteries are first installed and when replaced. NOTE: Please see important Battery Information and Safety Warnings on page 3. NOTE: In order to assure continuous battery back-up protection, it is important that the batteries be changed at least once every year.
LOADING PAPER
__________________________________________________________________ HOW TO LOAD THE PAPER
This register uses standard 2 inch (57mm) single-ply bond paper to produce either a customer receipt (outside) or a journal record (inside).
NOTE: It is recommended to use ROYAL brand 2 1/4" (57mm) bond paper, which will help prevent dust deposits on the printer mechanism caused by inexpensive paper rolls. Replace with standard bond quality calculator paper. ROYAL Part #013129.
or
If a journal record is desired, wind the tape around the black, plastic journal winder spool. Simply advance the tape approximately 10-12 inches by using the paper feed [feed] key. Remove the left edge of the winder spool. Then, wrap the beginning edge of the paper tape around the inner core or the winder spool and slide the tape under the two forks that extend on both sides of the journal winder spool. (See Figure G). Turn the spindle manually a few times to take up the excess paper. Replace the left edge of the journal winder spool and place the entire spool back into its holder towards the back of the printer compartment. Then press the [feed] key until the journal paper tightens the paper securely around the spindle. (Figure H) 9. Close the printer cover.
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QUICK START
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Quick Start is a brief but complete start-up program that allows you to "get started" immediately on the most basic aspects of operating your new cash register. Follow these directions precisely: 1. Read and follow the set-up instructions on pages 1-11. Reminder: It is important that the register is plugged in before the back-up batteries are installed. 2. Install memory back-up batteries, according to the instructions on the previous pages of the manual. 3. Make sure the ink roll is installed in the register (one was installed at the factory); and install the cash register paper roll, according to the instructions on the previous pages of the manual. 4. Perform the following Quick Start programming procedures: A. Slide the control switch to the right to the PRG (Program) position. B. Set the current date by typing the current month day and year (mm/dd/yy) using the numeric keys. The month and date must each be entered as a two-digit number; for example, to set March 7, 2006, type [030706]. Finalize by pressing the [#/NS] key. C. Set the current time using the 24-hour clock format. For example: to set 9:15 A.M., type [0915]; to set 7:15 P.M., type [1915]. Finalize this entry by pressing the [qty/time] key. D. Set the decimal point for 2-decimal places (U.S./Canada standard): Type [1], [2] and press the [R/A] key. E. To set a fixed add-on Tax Rate (in the USA): Type [1] for tax rate # 1, then press the [tax shift] key. Then type the tax rate as a 4-digit number. For example, if your tax rate is 8%, type [8000]; if your tax rate is 7.5%, type [7500]. If your tax rate is over 9.999%, then enter it as a 5-digit number, for example 10.5% should be entered as [10500] and 11% would be entered as [11000]. Then press the [amt tend/TOTAL] key. For Canadian Tax users, please refer to the Canadian Tax section of the manual. F. In these examples, we will program the register to accept a zero price; press [8], [1] and then press the [R/A] key. Please note for the next steps you will use the Department Keys, which are the keys numbered 1 through 8 located directly to the left of the [amt tend/TOTAL] key. G. Program Department 1 as taxable items without any preset price. To do this, type the numeric keys [0] [0] [1] to assign Tax Rate #1, press [check], type the price [000] and finalize by pressing the [Department 1] key. Repeat this procedure for all departments you wish to tax with Tax Rate #1. Optional: If you wish to enter preset department prices, replace the [000] with the actual price you would like to program, or see page 18 for details. H. Program Department 2 as non-taxable items with a preset price of $1.99. To do this, type the numeric keys [0] [0] [0] to set as non-taxable, press [check], type the price [199] and finalize by pressing the [Department 2] key. Repeat this procedure to all the departments you wish not to tax. Optional: If you wish to enter different preset department prices, replace the [199] with the actual price you would like, or see page 18 for details. I. Basic programming is now complete.
3. To ring up sales, slide the control switch to the R1 or R2 position (R1 winds a Journal Record on the spindle, whereas R2 gives you Customer Receipts through the window opening, as described fully on page 10). Follow the instructions given in "Transaction Examples", starting on page 28. 4. To print Management Reports, slide the control switch to the X or Z position as needed, then press the [amt tend/TOTAL] key. Refer to explanation starting on page 37.
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QUICK START
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Once you have mastered the Quick Start operations, you may want to take advantage of other valuable register functions such as Percent Discount Rate, Price Look-Ups (PLUs) and Security Codes. If you have questions regarding Quick Start or any other aspects of the machine operation, call Royal Customer Service, toll-free, at 1-800-272-6229.
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SETTING PROGRAMS
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This cash register allows you to set programs customized to your individual business requirements. These programs include: Setting the Time and Date Setting the Clerk System Setting a Percent Discount (-%) Rate Assigning a Department Tax Status and Pre-set Department prices Setting a Tax Rate Creating Price Look-Ups (PLUs) Assigning a Security Code for the Program and "Z" Management Report Modes
You may set some or all of the programs, depending on your business needs. Once selected, these programs stay in the register's memory until you change them. NOTE: Be sure the memory back-up batteries are installed before setting these programs.
SETTING PROGRAMS
All programs are set by first entering the PRG program mode with the control switch. Then the specific settings are programmed using the numeric keypad [0-9] and appropriate operation or function keys. Program selections appear in the display to verify entry and are printed on the receipt paper for your record. In this section you will find simple step-by-step procedures for each program. Following each procedure is an example. We suggest you complete the examples to become familiar with the program, then reset the programs according to your own requirements.
Clearing Errors:
If an error tone sounds, press the [C] key to clear the display. Re-enter the program step, correcting the error. If the prompt "SEC Code" appears, this means a security code was programmed. Enter the 4-digit code followed by the [amt tend/TOTAL] key. Then proceed with programming. Note: While you are programming your register, you might shift to R1 or R2 mode to test a feature by running a transaction. If you do not TOTAL the transaction, when you return to the PRG mode an error tone will sound. Simply return to R1/R2 and TOTAL the transaction by pressing the [amt tend/TOTAL] key and then return to PRG mode.
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Example: Set a date of March 7, 2006 Type/Press: The Display Shows: 030706 + [#/NS] 307.06
Date Format: The date will automatically print in the following format: MM-DD-YY (Month-Day-Year). example: 030706.
Example: Set the time at 3:30 PM: (with 24-hour format) Type/Press: The Display Shows: 1530 + [qty/time] 1530
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Example: Set a percent discount rate of 5%: Type/Press: 500 [-%] The Display Shows: 500 500 The Receipt Shows: 500 %
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The programming of the departments consists of 3 steps: selecting the Multiple/Single Item Sale status, the Tax Status and the Department Preset Price. 1. 2. 3. Multiple/Single Item Sales - Multiple Item Sale (Standard) allows many items to be rung up within a transaction. Single Item Sale allows only one item to be rung up in a transaction. Tax Status - allows you to tax or not to tax a department key. Department Preset Price (Optional) - allows you to program a price in a department key to save time when ringing up a sales entry. The price will automatically ring up each time the appropriate department key is pressed.
Note: You can have up to 4 Tax Rates in the register. These are set in the next section - Tax Rate. Use the chart below to determine how you want a department to calculate taxes. For the sake of simplicity, if your jurisdiction only uses one tax rate, then you should set that one fixed percentage rate under TAX1, for example, and then assign TAX1 to all taxable departments. Tax Rate Chart S2 Code 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 USA Non-Taxable Taxable by TAX 1 Taxable by TAX 2 Taxable by TAX 3 Taxable by TAX 4 Taxable by TAX 1 and TAX 2 Taxable by TAX 1 and TAX 3 Taxable by TAX 1 and TAX 4 Taxable by TAX 2 and TAX 3 Taxable by TAX 2 and TAX 4 Taxable by TAX 3 and TAX 4 Taxable by TAX 1, TAX 2 and TAX 3 Taxable by TAX 1, TAX 2 and TAX 4 Taxable by TAX 1, TAX 3 and TAX 4 Taxable by TAX 2, TAX 3 and TAX 4 Taxable by TAX 1, TAX 2, TAX 3 and TAX 4 CANADIAN VAT
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DEPARTMENT PROGRAMMING
__________________________________________________________________ ZERO PRICE ENTRY SETTING
(Continued)
This procedure allows a price of zero ($0.00) to be entered for a department or PLU price during set-up programming. The default setting does not accept a "0" price. 1. 2. 3. Enter the Program mode: Move the Control Switch to the "PRG" position. To allow zero price entry, type [8], then [1], followed by the [R/A] key. To prohibit zero price entry, type [8], then [0], followed by the [R/A] key. Please note this is the default setting.
Select Multiple Sale or Single Item Sale: Type [0] or [1] 0 = Multiple Item Sales 1 = Single Item 3. Type [2-digit #] from the Tax Rate Chart above. 4. Press the [check] key. 5. Enter the Pre-set Price using the [number keys], be sure to include the cents (for example, for a $3 pre-set priced item you must enter 300). If you do not wish to program a department pre-set price, enter "0". 6. Press the appropriate [DEPARTMENT] key. Repeat these steps for each department you will be using. Example: Program Department 1 as multiple item sales, taxable using Tax Rate 1, and with a pre-set price of $1.99 Example: [0] + [01] + [check] + [199] + [Department 1]
2. 3.
Example: Program Department 2 as multiple item sales, non-taxable, and with no pre-set price (a zero price): Example: [0] + [00] + [check] + [0] + [Department 2]
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TAX RATE
__________________________________________________________________ Programming the Tax Rate
This cash register supports up to 4 Tax Tables; therefore, it allows 4 separate tax rates to be established and each of those rates can be linked to a different department. For instance, Tax1 could be 6%, Tax2 could be 8%, Tax3 could be 5.5% and Tax4 could be 2%. By establishing separate tax rates, a separate Tax rate total is printed on the management report, if you want to know the amount of taxes collected by rate. Each tax rate can be programmed as either a fixed percent tax rate or tax table rate. The fixed rate is an add-on, fixed percentage charged on the total item. For example, a 5% tax would mean $5.00 sales tax is charged on a taxable sale with a $100.00 of merchandise; and the total for that sales transaction will be $105.00. A tax table rate is based on an approved tax table chart issued by an individual state or local municipality. If programming by tax table rate, then please obtain a copy of the exact tax table from your state or local tax authority and then contact Royal Customer Service for more information.
The tax system can be set for one of the following international settings: 0 = add-on tax: USA Tax Mode (standard setting for U.S. tax) 1 = Canadian Tax Mode 2 = VAT Tax Mode (commonly used in Mexico and European Countries) The cash register has already been set at the factory for the USA Tax Mode. If you need to change to the Canadian Tax System or to the VAT Tax System, follow the instructions in those sections. Please see the end of the manual.
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5.
Note: If you want to set up another Tax Rate, return to step 2. Continue with other programming or move the Control Switch out of the Program mode. Example: Set a tax rate of 5.5% in Tax Rate # 1 and then 8.25% in Tax Rate # 2: [1] + [tax shift] + [5500] + [amt tend/TOTAL] key [2] + [tax shift] + [8250] + [amt tend/TOTAL] key
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3.
6. 7. 8. 9.
8.
CONFIRMATION REPORTS: No printing will occur during programming of PLUs. To print a PLU Confirmation Report, please see the next section.
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Example: Assign a security code of "7748": Type/Press: 7748 + [charge] The Display Shows: 77.48 The Receipt Shows: 77.48 CH
NOTE: IF YOU SET A SECURITY CODE, YOU WILL NOT BE ABLE TO PRINT YOUR Z MANAGEMENT REPORTS UNTIL YOUR SECURITY CODE HAS BEEN ENTERED. THE PROMPT "SEC CODE" WILL APPEAR IN THE DISPLAY TO REMIND YOU TO ENTER THE CODE.
SETTING THE DECIMAL POINT To set 2-decimal place (standard in the U.S.):
1. 2. 3. 4. Move the Control Switch to the "PRG" position. Type the number [1]. Then type [the number] of decimal places you need the register to use (see chart below). Press the [R/A] key.
THE SAME PROCEDURES APPLY FOR OTHER DECIMAL SETTINGS AS FOLLOWS: [0] = NO decimal places = 0. (whole numbers only) [1] = ONE decimal place = 0.0 [2] = TWO decimal places = 0.00 (Standard setting for U.S. & Canada) [3] = THREE decimal places = 0.000 25
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PAGE INTENTIONALLY LEFT BLANK
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SUMMARY OF PROGRAMS
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Listed below is a recap of all the basic programs set according to some of the examples used previously in the manual:
Program/Example
SET CONTROL SWITCH TO "PRG" SETTING 2-DECIMAL PLACES (12) + [R/A]
Type/Press
Sample Receipt
ALLOWING ZERO DOLLAR PRICE ENTRIES (81) + [R/A] SET DATE: MARCH 7, 2006 SET TIME: 3:30 PM SET (-%) DISCOUNT RATE: 5% ASSIGN TAX STATUS: DEPT 1 - TAXABLE DEPT 2 - NO TAX SET FIXED TAX 5.5% FOR TAX RATE # 1 ASSIGN A SECURITY CODE OF 7748 FOR Z REPORTS (030706) + [#/NS] (1530) + [qty/time] (500) + [-%]
(0) + (01) + [check] + (0) + [DEPARTMENT 1] (0) + (00) + [check] + (0) + [DEPARTMENT 2] (1) + [tax shift] + (5500) + [amt tend/TOTAL] (7748) + [charge]
12 81 030706 1530 500 001 1 000 000 2 000 001 5500 7748
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TRANSACTION EXAMPLES
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The examples in this section show how to complete different types of transactions. Sample receipts are included that reflect some of the program examples used previously in setting THE REGISTER PROGRAMS.
SAMPLE RECEIPT
The following sample shows where general transaction information is printed on a receipt and what program options must be set to print the appropriate options. (See THE REGISTER PROGRAMS for specific instructions).
____________________________ _ _ _ 030706 _ _ 1 1000 1TX _ _ 2 2000 _ _ 3000 ST _ _ 055 1TX _ _ 3055 ST _ _ 5000 CA _ _ 1945 CG _ _ _ _ 15-35 010 _ _ _ ____________________________
Date (see Setting the Date) Taxable Sale Department 1 for $10.00 - Tax Rate 1 Non-Taxable Sale Department 2 - for $20.00 Sub-Total without Tax ([subtotal] key was pressed) Tax (see Setting a Tax Rate) Total Sale with Tax Included Cash Tendered by Customer Change Computation Receipt # (Consecutive # increments automatically for each transaction. Resets to "000" after printing "Z" management report)
Time
TRANSACTION SYMBOLS
The following symbols appear on the paper tape. They are printed to the right of entries to identify various totals and transaction operations. Some of these symbols also appear on the management report. They include: CA CH CK ST CG -% X @ VD RF # NS CL TS 1TX 2TX 3TX 4TX TX #CA #CK Cash Tendered (On Receipts) / Cash Sales Total (On Management Reports) Charge Transaction Total Check Transaction Total Sub-Total, Excluding Tax / Total Sale, Including Tax Change Percent Discount Applied To An Item Or Sale Coupon / Discount / Refund Or Void Quantity Being Multiplied Item Price Being Multiplied Void Refund Or Return (Management Report Only) Identification Number No Sale Receipt Clerk Tax shift Tax Rate # 1 Tax Rate # 2 Tax Rate # 3 Tax Rate # 4 Taxable with Multiple Tax Rates Cash In-Drawer (Management Reports) Checks In-Drawer (Management Reports)
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TRANSACTION EXAMPLES
__________________________________________________________________ STANDARD TRANSACTIONS Registering a Single Item Sale and Tendering Change
NOTE: Up to 7 digits can be used for the amount of the entry.
Example: Register a $1.00 item in Department 1 (linked to Tax Rate #1 with 5.5% tax). Subtotal transaction and compute change for $5.00 cash tendered.
1. 2.
3.
1TX ST 1TX * CA CG
1. 2. 3.
X @ 1TX ST 1TX ST CA
1. 2. 3.
[250] + [DEPARTMENT 1] [300] + [DEPARTMENT 2] [charge] 250 300 014 5.64 564 15-37 012 1 2
1TX 1TX ST CH
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TRANSACTION EXAMPLES
__________________________________________________________________ Using Split Tendering
Example: Register a $10.00 item and a $15.00 item to Department 2; split the total between $20.00 cash and $5.00 charge.
1. 2.
3. 4. 5.
ST ST CA CH
1.
[200] + [DEPARTMENT 2]
2. 3.
ST CA
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TRANSACTION EXAMPLES
__________________________________________________________________ PERCENT DISCOUNT (-%) TRANSACTIONS Custom Discounting (-%) Individual Items / Overriding the Preset Discount (-%):
NOTE: Up to four digits can be used for the discount percentage (0-99.99%). You MUST enter two digits after the decimal position. Example: Register a 10% discount to a transaction. 1. 2. 3. [100] + [DEPARTMENT 1] [1000] + [-%] [subtotal] 100 1000 -010 090 005 095 095 15-40 015 1
1TX % ST 1TX ST CA
4.
[amt tend/TOTAL]
4. 5.
% ST CA
3.
[amt tend/TOTAL]
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TRANSACTION EXAMPLES
__________________________________________________________________ PLU CODES
Note: PLU Codes must be programmed to use this feature. See The Register Programs to assign PLU information.
1. 2.
3.
[amt tend/TOTAL]
1TX ST 1TX ST CA
1. 2.
3. 4.
1TX ST 1TX ST CA
1. 2. 3.
[3] + [PLU] + [PLU] (MUST press the [PLU] key to accept preset price of an Open Price PLU) 03 1000 1TX [subtotal] 1000 ST 055 1TX [amt tend/TOTAL] 1055 ST 1055 CA 15-30 020
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TRANSACTION EXAMPLES
__________________________________________________________________ VOIDS AND REFUNDS Voiding the Previous Entry in the Middle of a Sale:
Example: Void a $2.00 entry to Department 2 made in error. Then register a $3.00 item in Department 2.
1. 2. 3.
[200] + [DEPARTMENT 2] [VOID] [300] + [DEPARTMENT 2] 200 -200 300 300 300 15-45 021 2 2 2
VD ST CA
4.
[amt tend/TOTAL]
NOTE: To void an earlier entry or entire transaction, complete the transaction then follow the directions for a void below.
1.
[VOID]
2. 3.
VD 1TX ST CA
1. 2. 3.
[VOID] [100] + [DEPARTMENT 1] [VOID] -100 -200 -006 -306 -306 15-46 023 1 2
VD VD 1TX ST CA
4. 5.
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TRANSACTION EXAMPLES
__________________________________________________________________ REFUNDS Refund a Single Item:
Example: Refund a $1.00 item in Department 1.
1. 2.
3.
[amt tend/TOTAL]
1. 2. 3.
[ref/-] (100) + [DEPTARTMENT 1] [ref/-] -100 -200 -006 -306 -306 15-31 025 1 2
1TX 1TX ST CA
4. 5.
1. 2. 3.
[ref/-] (3) + [qty/time] (100) + [DEPTARTMENT 1] 3 100 1 -300 -017 -317 -317 15-45 026
X @ 1TX 1TX ST CA
4.
[amt tend/TOTAL]
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TRANSACTION EXAMPLES
__________________________________________________________________ TAX OVERRIDE TRANSACTIONS Exempting Tax on an Item:
NOTE: Use this procedure to exempt an item from being taxed when registered to a taxable department. Example: Exempt tax from Tax Rate # 1 of a $2.00 item linked to Department 1 (preset at 5.5% fixed tax rate # 1).
1. 2. 3.
[1] (number representing the Tax Rate to be exempted) + [tax shift] [200] + [DEPARTMENT 1] [100] + [DEPARTMENT 1]
4.
[amt tend/TOTAL]
1 1
1TX 1TX ST CA
1. 2.
[300] + [DEPARTMENT 1] [500] + [DEPARTMENT 1] 300 500 800 800 15-45 028 1 1
1TX 1TX ST CA
3. 4.
1. 2. 3.
1TX 1TX ST CK
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TRANSACTION EXAMPLES
__________________________________________________________________ OTHER TRANSACTIONS Registering Money Received On Account:
Example: Register $10.00 received on account.
1.
[1000] + [R/A]
RA
1. 2.
3.
[amt tend/TOTAL]
# 1TX 1TX ST CA
Registering a No Sale:
NOTE: This operation simply prints a no sale receipt. This is to track if the cash drawer was opened for some reason besides a sales transaction. An activity is registered to the activity counter in the management report.
##
1.
[#/NS]
15-48 033
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NOTE: If a security code has been assigned, be sure to enter the security code before pressing the [amt tend/TOTAL] key. TO CLEAR THE GRAND TOTAL: 1. Set the Control Switch to the "PRG" (Program Mode) position. 2. Type [2], type [0], then press [R/A]. After this operation, the grand total resets to zero.
ZERO-SKIP REPORTING
Please note that this model cash register has an automatic zero-skip feature activated for the financial reports. This means that items with a zero balance or no transactions for the time period covered by that report (no history) will be skipped and not printed on the report. This feature helps save paper instead of printing all the items with a zero in the amount column. For example, if there were no sales in Dept. 2 for the entire day, and there were a total of $100 sales in Dept. 1 and $50 in sales in Dept. 3, then the Z-report at the end of the day will print Dept. 1 with $100 in sales and Dept. 3 with $50 in sales. Dept. 2 will be skipped completely on the report. So, if you run a financial report and notice certain Departments or PLUs missing, then it means that there were no sales or transactions for the missing item during the time period covered by that report. This feature is automatic and there is nothing you need to do to turn it on. There is no way to disable this feature.
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TAX TOTAL FOR EACH TAX RATE MINUS (-) TOTAL -% TOTAL NET SALES TOTAL REFUND SALES TOTAL VOID SALES TOTAL GROSS SALES TOTAL CASH SALES TOTAL CHECK SALES TOTAL CHARGE SALES TOTAL RECD ON ACCOUNT TOTAL PAID OUT TOTAL # OF NO-SALE TRANSACTIONS CASH-IN-DRAWER TOTAL CHECK-IN=DRAWER TOTAL GRAND TOTAL
CASH SALES COUNTER CHECK SALES COUNTER CHARGE SALES COUNTER RECEIVED ON ACCOUNT COUNTER PAID OUT COUNTER
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BALANCING FORMULAS
__________________________________________________________________
The following examples illustrate how totals are calculated for the management reports:
System Balance:
(+) (+) (+) (+) (+) (+) (+) (+) (-) (-) (+) DEPARTMENT 1 DEPARTMENT 2 DEPARTMENT 3 DEPARTMENT 4 DEPARTMENT 5 DEPARTMENT 6 DEPARTMENT 7 DEPARTMENT 8 MINUS TOTAL -% TOTAL TAX TOTAL
(=)
NET SALES
(=)
GROSS SALES
(+) (+)
(=)
Media Balance:
(+) (-) (-) (+) (-) (-) NET SALES CHECK CHARGE RECEIVED ON ACCOUNT PAID OUT PAYMENTS OUT
(=)
CASH IN DRAWER
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Clerk Report Clerk Reports can be taken in either the X or Z position. Remember, if the PLU Report is taken in the Z position, the totals will be reset to zero after the report is completed. 1. 2. 3. Move the Control Switch to the "X" or "Z" position as desired. Press the [clerk] key. The Clerk Report will print.
The Clerk Report will print the total number of items sold and the total dollar amount of sales for each clerk number. The clerk numbers will be listed down the left edge of the report while the sales totals will be printed on the right.
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TROUBLESHOOTING
__________________________________________________________________
In case of operational difficulty: 1. Be sure the unit is plugged into a working electrical outlet and no other electrical device is using the same power source. Another electrical motor on the same circuit could cause interference with register operations. Check that the Control Switch is set to the proper position. Review the operating instructions to be sure the transactions have been performed as described in this instruction manual. If you are in the "Z" mode and the error tone sounds and the prompt "SEC Code" appears in the display, this means a manager's security code was programmed. Press the [C] key to clear the error. Then enter the managers security code, press the [amt tend/TOTAL] key and continue with the operation. If the register still does not function, use the Full System Clear Procedure: CAUTION: The Full System Clear Procedure erases all transaction data AND all programming from the memory. A. B. Turn the control slide switch to the "OFF" position. Remove the memory back-up batteries located in the printer compartment; and unplug the register for at least 20 minutes. Plug the register back-in and replace the batteries. Turn the register on to the appropriate mode and reprogram the register.
2. 3. 4.
5.
C. D. 6.
If you cannot resolve your difficulty using the previous four steps, feel free to call the Royal Customer Service at 1-800272-6229 (in Canada call 1-888-266-9380).
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The tax system is set as follows: Tax System Number Factory Default = 0 1 2 Add-on Tax: USA Tax Mode - Standard Setting for U.S. tax Canadian Tax Mode VAT Tax Mode - Commonly used in Mexico and European Countries
To Set the Tax System of the cash register: "PRG" + [3] + [Tax System Number] + [R/A]
1 digit #
1. 2. 3.
Enter the Program Mode: Move the Control Switch to the "PRG" position. Type [3], then type the setting number for the tax system desired: 0 = USA Tax; 1 = Canadian Tax; 2 = VAT Tax. Press the [R/A] key.
For USA tax programming, please see Page 21. For VAT tax programming, please see Page 43. For Canadian tax, see Page 44. Tax Status Number 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 Condition Non-Taxable Taxable by Tax 1 Taxable by Tax 2 Taxable by Tax 3 Taxable by Tax 4 Taxable by Tax 1 and Tax 2 Taxable by Tax 1 and Tax 3 Taxable by Tax 1 and Tax 4 Taxable by Tax 2 and Tax 3 Taxable by Tax 2 and Tax 4 Taxable by Tax 3 and Tax 4 Taxable by Tax 1, Tax 2 and Tax 3 Taxable by Tax 1, Tax 2 and Tax 4 Taxable by Tax 1, Tax 3 and Tax 4 Taxable by Tax 2, Tax 3 and Tax 4 Taxable by Tax 1, Tax 2, Tax 3 and Tax 4
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Example: Program a VAT Tax 1 rate as 15%: 1. 2. If needed, enter the Program Mode: Move the Control Switch to the "PRG" position. Type [1], press [tax shift], type the tax rate as [15000], then press [amt tend/TOTAL].
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* The non-taxable limit is used in certain areas where tax is exempted below a certain amount, for example, any amount below $4.00* is exempt from PST tax. If there is no non-taxable limit, simply skip this step in brackets in the procedure above. CANADIAN TAX - METHOD #1 GST Tax: PST Tax: GST/PST Tax: 1. 7% 8% Both 7% and 8% calculated on the net amount
2.
3.
Link Tax 1 (7% GST) to the desired Department key: [001] + [check] + 0 + [DEPARTMENT KEY]
4.
Link Tax 2 (8% PST) to the desired Department key: [002] + [check] + 0 + [DEPARTMENT KEY]
5.
Link both Tax 1 (7% GST) and Tax 2 (8% PST) to the desired Department key: [005] + [check] + 0 + [DEPARTMENT KEY]
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For the Canadian tax system of TAX-on-TAX: To Activate Tax-on-Tax: Type [5], type [1], then press the [R/A] key. To De-Activate Tax-on-Tax: Type [5], type [0], then press the [R/A] key. 1. Program Tax 1 as 7%: [1] + [tax shift] + [7000] + [amt tend/TOTAL]
2.
3.
4.
Link Tax 1 (7% GST) to the desired Department key: [001] + [check] + 0 + [DEPARTMENT KEY]
5.
Link Tax 3 (8% PST) to the desired Department key: [003] + [check] + 0 + [DEPARTMENT KEY]
6.
Link both Tax 1 (GST) and Tax 2 (PST) to the desired Department key: [005] + [check] + 0 + [DEPARTMENT KEY]
7.
For customer assistance in Canada, please call 1-888-266-9380, or in the U.S. call 1-800-272-6229.
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Item Description Protective Keytop Cover Replacement Cash Drawer (4-slot bill tray) (does not include removable coin tray) Replacement 4-Slot Coin Tray Coin Tray Slot Divider (Plastic Separator) Duplicate Cash Drawer/Journal Lock Key Set (Key # 515) (set of 2 keys) Replacement Journal Paper Roll Spindle Ink Rolls (2 per package) (model IR40) Single-Ply, Bond Paper (3-roll package) (2 1/4 wide (57mm)) Owner's Manual (Shipping & Handling is not required when ordering this item only)
110DXIM0906A
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LIMITED WARRANTY
__________________________________________________________________ ROYAL ELECTRONIC CASH REGISTER LIMITED WARRANTY
Royal Consumer Information Products, Inc. (Royal) at 379 Campus Drive, 2nd Floor, in Somerset, NJ 08875 USA warrants that your NEW Royal Electronic Cash Register or Time Clock (Product) is free of defects of workmanship and materials. If there is a defect or malfunction of this Product, Royal will repair the Product free of charge as follows: PARTS: New or comparable rebuilt parts in exchange for defective parts for ONE YEAR from the date of purchase.
LABOR: All labor charges incurred from a Royal Authorized Service Center or the Royal Corporate Service Center are covered for 90 DAYS from the date of purchase. After 90 days there will be a labor charge for repair of the Product and/or assemblies such as the keyboard, display(s), logic board, power supply and printer(s) at the Royal Corporate Service Centers or the Royal Authorized Service Centers then prevailing rates. The Product must be brought to a Royal Authorized Service Center nearest to your location; or the Product must be shipped postage prepaid, insured and via a traceable shipping method to a Royal Authorized Service Center or to the Royal Corporate Service Center. Royal will pay return postage from the Royal Corporate Service Center during the labor warranty period only. This warranty does not apply to persons who purchased this Product second hand or used. This warranty does not include the replacement of ink rolls, ribbons, time cards, paper rolls or any other consumables or supplies used in the cash register or time clock and consumed through the normal use of the Product. This warranty does not include cleaning, adjustments, parts, or repairs required by circumstances beyond the control of Royal, including, but not limited to, fire or other casualty, accident, neglect, abuse, abnormal use, misuse or battery leakage damages. THERE ARE NO OTHER EXPRESSED WARRANTIES EXCEPT AS STATED HEREIN. AFTER THE PERIOD OF EXPRESSED WARRANTY SET FORTH HEREIN, THERE ARE NO EXPRESSED OR IMPLIED WARRANTIES AND THOSE EXCLUDED INCLUDE THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Royal shall NOT be liable for CONSEQUENTIAL DAMAGES resulting from any failure, defect, or malfunction of this Product. Some states do not allow limitations on how long an implied warranty lasts and some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you. TO OBTAIN SERVICE UNDER THE TERMS OF THIS WARRANTY: Pack your Product in the original carton or equivalent. Enclose a copy of the bill of sale or other documentation showing original purchase date. Enclose a card or note describing the difficulty you have had with the Product. Be sure to include your complete name, address and day-time telephone number. Bring or ship, prepaid and insured, via a traceable shipping method the above Product to the nearest Royal Authorized Service Center location or to the Royal Corporate Service Center. The Royal and/or the Service Center cannot be held responsible for any loss or damage that occurs while in transit.
For Authorized Service Centers within your local area, please call 1-888-261-3888 or 1-800-272-6229. In Canada call 1-888266-9380. Or you may call the Royal National Repair Center directly at 630-315-2603 for shipping instructions and additional information. Please retain the original proof of purchase for your records to establish date of original purchase. Your warranty starts with the date of original purchase. This warranty gives you specific legal rights, and you may also have other rights which vary from State to State. This warranty is valid only on cash registers and time clocks purchased, delivered and used in the United States and/or Canada.
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