Samantha Ruiz Updated Resume
Samantha Ruiz Updated Resume
Samantha Ruiz Updated Resume
2970 sam.ruizz@hotmail.com
Personal Profile A team-oriented professional with more than 5 years experience in promotions, business development and customer relations who is adaptable to change and works well under pressure. Effective communicator with a high level of accuracy and meticulousness to increase overall efficiency by providing employees with constructive feedback on their work performance. Supportive crew member that has increased company profit margins and customer satisfaction by following policies, processes and procedures that comply with quality management principles. Skills
Leadership and Teamwork Skills Self motivated student who delegates tasks on numerous projects by instructing, guiding, and directing others to increase the proficiency of group work Contributed to high productivity levels by successfully training new employees and creating a productive working environment Established strong relationships with customers, thereby contributing to higher client retention levels
Flexibility/Adaptability Skills Highly adaptable, able to balance multiple tasks and consistently deliver results on time Quick problem-solver who creates effective solutions to resolve customer concerns in stressful environments. Open minded individual who embraces change to discover new effective ways to achieve goals
Communication Skills Exceptional listener who effectively communicates both verbally and in writing to transmit important information successfully Able to analyze customers concerns and observe their issues to come up with the best possible solution to resolve their problem Delivered exceptional service and exceeded customer expectations, resulting in a commendation for excellence from customers, managers and co workers
Work History January 2007- Present Cashier and Crew Trainer, McDonalds Restaurant, Toronto Ontario
Volunteer Experience Summer 2013 Administrative Assistant, Ferreira Design, Toronto Ontario September 2011 Orientation Leader, Humber Institute of Technology and Advanced Learning, Toronto Ontario
Education Expected 2016 Human Resources Business Management Major Ryerson University, Ted Rogers School of Management, Toronto Ontario April 2013 Business Administration Advanced Diploma (Honours) Humber Institute of Technology and Advanced Learning, Toronto Ontario