Updated Resume-Amanda Koons

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University of Tennessee-Chattanooga / Walker Valley High School

manda oons
155 Fox Ridge Trail Cleveland, TN 37311 | 423.503.1531 | AmandaKoons1987@gmail.com | amanda-koons.weebly.com
Major: Early Childhood
Education
Endorsement: Special
Education
University of Tennessee-
Chattanooga
December 2013
Overall GPA: 3.38
OWNER | THE BURLAP JAR | 2013-Present
Planned and executed community-wide market for local small businesses.
Leveraged social media websites to promote services and gauge customer needs and
preferences.
Consulted, designed, created, and shipped personalized dcor for customers in 25+ states.
Tripled costumer base over 3 month period and boosted traffic to website through link-
building.
Effectively communicated with customers nation-wide to ensure each order was properly
executed and standards were exceeded.
Completed purchase orders and customer invoices.

SERVER | JORDANS BBQ | 2010-2013 | 2002-2005
Provided prompt, effective, friendly, and quality service at all times.
Ensured proper employee training.
Resolved issues related to customers in an effective, prompt, and professional manner.

SERVICE PROFESSIONAL/SUPERVISOR . SERVER | RED LOBSTER | 2005-2009
BARTENDER . HOST. TRAINER
Worked with staff and management to provide excellence in customer services.
Ensured proper employee training within a variety of positions.
Resolved issues related to both staff and customers within a high volume restaurant.
Determined and ensured adherence to established sequence of service standards.
Performed managerial duties as a service professional.

Distinguishing work ethic and detail-orientated professional with proven
interpersonal, communications, and multi-tasking skills. Adaptable team player
and lifelong learner with a yearning to exceed expectations, acquire new
knowledge, and triumph over challenges.
Microsoft Word
Microsoft Power Point
Microsoft Excel
Microsoft Office
Internet
Web Page Design
Graphic Design
Detail Orientated
Independently Driven
Interpersonal &
Communication
Multi-Tasking
Obtain & Process
Information
Customer Service Focus
Honor Societies/Honors
Invited into:
Kappa Delta Pi
Mortar Board National Honor Society
Golden Key National Honor Society
National Society of Collegiate Scholars
Who's Who Among High School Scholars
National Society of High School Scholars
Tennessee Scholar
Circle of Champions
National Honor Society
Gold Honor Roll
Community Service
Make-A-Wish Foundation
Reading Care Packages
Angel Tree
Operation Christmas Child
Christmas Memories
Charleston Reading Program
Special Olympics
Wellington Place-Retirement Home
Relay for Life


Achievements/Awards
Deans List
Graphic Design Award
Agriculture Mechanics Award

Scholarships
Tennessee TSAA Scholarship Award
Horation Alger Association Scholarship Award
Involvement
Briant Berry Campaign Treasurer
Chi Omega Fraternity
Undergraduate Admissions:
Orientation Leader
Student Government Association-
Treasurer
Key Club-Editor
Varsity Danceteam-Captain
Varsity Cheerleading
Pride Elite Competition Cheerleading
Girl Scouts of America
Program for the Academically Talented

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