Manage Risk
Manage Risk
Manage Risk
Review Report
(MacVille Caf)
Introduction: MacVille cafes serve competitively priced, high quality coffee and gourmet
food in a safe and comfortable cafe-style environment; well-trained staffs provide
superior customer service. MacVille aims to deliver their valued customers the very best
cafe-going experience. In three years, the business will have established a presence
across the Queensland and NSW, with the opening of additional cafes. This report is
about risk management processes of purchase existing caf in Toowoomba and rebranding it to MacVille PTY LTD. This report contains the information about:
a) Scope
b) Goals
c) Stakeholders
d) Analysis
e) Research
f) Describe
Scope
Risks are found in all organisational activities. The background behind this report is to
manage the current risks that are currently effecting the MacVille Cafe, Toowoomba and to
enhance any opportunities available to the organisation. .
The purpose of this risk assessment is to identify risks related to the MacVille Cafe,
Toowoomba. The risk assessment will be utilized to identify risks related to the cafe. During
inspection of the organisational premises, many risks have been identified as potential highrisk. The scope of new cafe in Toowoomba is to consider and risks that could impact on
human resources management, financial operations, OHS, our supply chain and the
local governance and overall compliance issues.
Goals
1) Put a Policy and Procedure in place - by putting this in place and having a hard copy
available. Instead of having Mr. Hurley address this manually each week, all staff will have
will have something to turn to on a daily basis if they weren't at the cafe when Mr. Hurley
was present.
2) Train staff in water use - by giving the staff proper training in relation to the water usage at
the cafe, this will help water waste reduction and will help the organisation out financially.
3) Renovate the Cafe - By renovating the cafe, fit-out will look inviting and refreshed.
Replacing any old, broke and unstable furniture, and removing old carpet, will benefit the
organisation by decreasing and accidents where staff and customers are concerned.
4) Water Tank Installation - by having a water tank installed, it will allow more savings on
the water bill, which will benefit the organisation in many financial ways. The cafe can
collect rainwater and substitute that for mains pressure water for cleaning and washing
purposes.
5) Increase of Sales Promotions - by encouraging the staff to get involved with these
promotions, this will bring many financial benefits to the organisation.