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    Process Innovation

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    bublus
    Process Innovation ppt

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    Process Innovation

    Uploaded by

    bublus
    13 views5 pages
    Process Innovation ppt

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    © © All Rights Reserved

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    PPTX, PDF, TXT or read online from Scribd

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    Process Innovation ppt

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    13 views5 pages

    Process Innovation

    Uploaded by

    bublus
    Process Innovation ppt

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
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    Process Innovation

    Implementation of a new framework


    - One measures the performance of the website through various
    defined metrics.
    -The second uses an A/B framework, allows multiple versions of the
    site to be live simultaneously
    - Both component work in tandem
    - Company conduct live experiments by siphoning off a small portion
    of the traffic and studying the results
    Scales PHP to manage a highly scalable environment.
    Uses Open Source Technology
    Run on LinuxHA instead of expensive hardware LBs
    moved from Apache to nginx for better performance
    Results - 10x improvement in performance

    eKart: MasS360
    CHALLENGE
    Remotely manage a fleet of mobile devices with a critical in-house app for
    more than 3000 delivery executives across India.
    SOLUTION
    MaaS360 enables Flipkart to support 850+ mobile devices, manage
    remote updates to the app, lock the device in kiosk mode, track mobile
    data usage to keep data costs in check and ensure corporate policies are
    enforced.
    RESULTS
    Delivery executives in the field receive remote updates of Flipkarts inhouse logistics program application.
    Mobile devices are more secure due to tracking and alert functionality
    Administrative burdens are greatly reduced
    IT is able to remotely monitor and manage devices and apps via a central
    solution.
    Flipkart can use geo-fencing to see if a delivery executive deviates from
    the designated route

    Flipkart Supply Chain Model


    The role of logistics in the successful functioning of an ecommerce venture is indispensable. All
    these innovative services will be ineffective if the products do
    not reach the customers on time.
    Here are some Best Practices of the Supply Chain of Flipkart:

    Building the Suppliers base


    Building Infrastructure for
    Operations

    The Process of Supply Chain


    Buying the products
    like online from the
    Filpkart.com site by
    making payments

    Items purchased they


    are packed and shipped
    accordingly

    Indian post or own


    internal logistics arm is
    used for delivering

    Payments options like credit/debit card, cash-on-delivery, net


    banking, cheque/DD and money order
    Enter the phone number and address where the items need to
    be delivered

    For example mobile phones and books are packed differently


    as per requirement
    all items have
    transit insurance against theft and damages that may be
    caused while they are in transit

    Inter-city, trans-zone deliveries are made using air cargo


    Satellite cities and others in close proximity, products are
    transported overnight by train or truck
    Local parts of the cities where the warehouses of the company
    exist products are delivered using two-wheelers, bicycles, or
    on foot

    Use of Information system


    Use sales to predict the inventory levels

    Stocks are replenished every 24-48 hours


    Details of all the transactions are stored in the back end that need to be carried out
    Understanding with their associates for order tracking, reconciliation and MIS reports.
    The customer is also updated about the status of his shipment via message, email or through the
    website
    Takes care of the after-sales needs of its customers with regard to delivery of an item or addressing
    grievances
    For electronic products they facilitate interaction between the customer and manufacturer/service
    centre as and when the need arises

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