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    Rachelle Pomperada Ramos #2675 A. Bautista St. Punta Sta. Ana, Manila

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    Jonas Mondala
    Rachelle Pomperada Ramos has over 8 years of experience working in customer support roles at Sykes Asia Inc. She has a Bachelor's Degree in Computer Science from the University of the East - Manila and is currently a Customer Support Representative in Yahoo! Advocacy Abuse Management. Her duties include chat moderation, content moderation, account email support, and adhering to schedules and company policies.

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    Rachelle Pomperada Ramos #2675 A. Bautista St. Punta Sta. Ana, Manila

    Uploaded by

    Jonas Mondala
    25 views2 pages
    Rachelle Pomperada Ramos has over 8 years of experience working in customer support roles at Sykes Asia Inc. She has a Bachelor's Degree in Computer Science from the University of the East - Manila and is currently a Customer Support Representative in Yahoo! Advocacy Abuse Management. Her duties include chat moderation, content moderation, account email support, and adhering to schedules and company policies.

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    Rachelle Pomperada Ramos has over 8 years of experience working in customer support roles at Sykes Asia Inc. She has a Bachelor's Degree in Computer Science from the University of the East - Manila and is currently a Customer Support Representative in Yahoo! Advocacy Abuse Management. Her duties include chat moderation, content moderation, account email support, and adhering to schedules and company policies.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    25 views2 pages

    Rachelle Pomperada Ramos #2675 A. Bautista St. Punta Sta. Ana, Manila

    Uploaded by

    Jonas Mondala
    Rachelle Pomperada Ramos has over 8 years of experience working in customer support roles at Sykes Asia Inc. She has a Bachelor's Degree in Computer Science from the University of the East - Manila and is currently a Customer Support Representative in Yahoo! Advocacy Abuse Management. Her duties include chat moderation, content moderation, account email support, and adhering to schedules and company policies.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 2

    Rachelle Pomperada Ramos

    #2675 A. Bautista St. Punta Sta. Ana, Manila


    +63921-6003710
    chelchelle.ramos@yahoo.com

    Employment History
    Sykes Asia Inc.:
    - April 2010 - January 2012
    Position Title : Customer Support Representative
    Department : Yahoo! Advocacy Abuse Management
    - January 2012 - April 2014
    Position Title : Technical Support Representative
    Department : Yahoo! Account Verification and Billing
    - April 2014 - Present
    Position Title : Customer Support Representative
    Department : Yahoo! Advocacy Abuse Management
    Duties and Responsibilities:
    Chat Moderation, Content Moderation and Account Email Supports
    Provides first line voice technical / customer service.
    Ensures quality and accuracy in all phone and ticket transactions.
    Demonstrates a strong customer service orientation and takes responsibility for
    follow-up to.
    Adheres to account and company policies.
    Adheres to schedule given or assigned to.
    Attends trainings, workshops, and focus group discussion.
    Educational Background
    Tertiary : Bachelor of Science in Computer Science
    University of the East - Manila Campus
    2005 - Summer 2009
    Secondary: St. Mary's Academy of Nagcarlan Laguna

    2001 - 2005
    Personal Particulars
    Date of Birth: June 17, 1989
    Civil Status: Single
    Nationality: Filipino
    Gender: Female
    Character Reference
    Rosalie Mungcal

    Joyce Santos

    Team Manager
    Sykes Asia, Inc
    Team Manager
    Sykes Asia Inc

    09172056091

    09163680926

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