Operating Instructions AUTOMATIC TELEPHONE ANSWERING SYSTEM EASA-PHONE Model No. KX-T1 455BA AUTO MWe Panasonic Please read before use.Introduction Thank you for purchasing the Panasonic Telephone Answering System. This unit can accommodate two Outgoing Messages (OGMs). You can use the unit to: Answer calls and record messages when you cannot answer the telephone or do not want to be disturbed Monitor (screen) calls @ Record telephone conversations and memo messages @ Callin from a touch tone telephone to listen to your messages @ Record new Outgoing Messages even when you are away from your unit @ Leave messages when you are away from your unit We recommend that you read these Operating Instructions all the way through before you set up and use your Answering System. Accessories AC Adaptor Telephone Line Cord .... Outgoing Message Tape . Incoming Message Tape . .Table of Contents Location of the Controls Preparation Connection Cassette Tape Installation . Initial Settings Toll Saver ..... Recording an Outgoing Message (OGM) . Setting Prior to Leaving Recording the Callers’ Messages Selecting the OGM Mode 1 or 2... Listening to the Recorded Messages Listening to the Messages While Listening to the Messages Re-playing Back All the Messages After Listening to the Messages . . Other Features Recording a Message Memo ............ 22... ccc eeeeeeeeees 13 Recording a 2-Way Conversation (2-Way Recording) .. 114 Saving the Recorded Messages. . Erasing the Recorded Messages . Monitoring the Incoming Calls. How to Operate from a Remote Phone Setting the Remote Code Playing Back Messages ... 7 Playing Back Newly-Recorded Messages (Memory Playback)... . . 18 Rewinding/Fast Forwarding the ICM Tape while Listening to the Messages . Recording a Marker Message. . Resetting the ICM Tape for Future Messages Monitoring Room Sound . Changing the OGM Mode Re-recording the Outgoing Message . Skipping OGM for ICM Recording . Setting/Cancelling the Answer Mode . Maintenance ...... 0.0.0... 0c e cece n eee e teens Cassette Tape ........ Troubleshooting Guide . . Back coverLocation of the Controls Outgoing Message (OGM) Tape Rewind (REW) Button [*— RING Selector (RINGS) {Recording Time (REC TIME) Selector Incoming Message (ICM) Tape Fast Forward (FF) Button OGM PLAY Button MEMO Button VOLUME Control ICM ERASE Button |*— POWER ON/OFF Switch Microphone (MIC) _J OGM SELECT Button 2 WAY REC Button: OGM Recording (REC) Button ———___/ OGM Indicator PLAYBACK/PAUSE Button Call-Counter CALLS ANSWERPreparation Connection Connect as shown. DC Jack Cord Holder Fasten the cord to the holder. To Telephone Line Jack Telephone To Power Outlet (AC 240 V, 50 Hz) r ad Nee ‘For the best results, use the included telephone cord ¢If you cannot connect this unit to your telephone line, consult your dealer. Use only the Included AC Adaptor. (KX-AO7BA or KX-A11BA)Preparation Cassette Tape Installation 7 Insert the cassette tapes. Open the cassette panel. Cassette tape for OGM (C-15) Cassette tape for ICM (C-60) The tape can be erased even if the record-prevention (knock-out) tabs have been removed.Preparation Initial Settings Calling Party Control (CPC) Setting Set to “A”. (no call waiting service line.) Ifyou have call waiting service or some Incoming Messages are interrupted, set to B. Number of Rings eee The unit will answer a call on the second ring. eh. The unit will answer a call on the fourth ring. *eAUTO. See “Toll Saver”. Recording Time Selector VOX ... The unit will record for as long as the caller speaks. *®1 MIN .. The unit will record up to 1 minute. *@ANN. ONLY... The unit will play back the OGM only and will not record any callers’ messages. Remote Code The remote code number is made up of 2 digits. The first digit is factory preset, and the second digit is selectable. For setting your remote code, see page 17. C Toll Saver The TOLL SAVER feature lets you avoid a toll charge when you call your unit and no messages have been recorded. 1 Set the number of rings to AUTO. If the unit does not pick up on the third ring, hang up immediately. This means you have no messages and you have saved a toll charge. The unit picks up on the second ring: It means that at least one message has been recorded. After you have played back all the messages from a remote phone, the unit will pick up the next call on the fourth ring. If the unit picks up on the second ring, it means that at least one new message has been recorded. ~6-Preparation Recording an Outgoing Message (OGM) Before operating your unit, you must record the Outgoing Message (OGM). The OGM will inform the calling party of your absence and will ask to leave a message. @ You can record two OGMs. OGM 1's recording time is limited to 30 seconds. So you may leave a short message. OGM 2is an extended OGM and its recording time may be any length up to the end of the tape. So you can leave any kind of message you like, for example, " advertisement for your company. i You can see which OGM is selected from the : OGN indicator. Sy _| S} Cop One en OF THE TAPE Selecting the OGM Mode 1 or 2 The message is recorded or played depends on the selection of OGM 1 or 2. The OGM mode will change alternately everytime you press the OGM SELECT button. 7 Press OGM SELECT. The selected OGM's indicator will flash first, then it will switch to a steady light after the OGM has been reset. 0 Now OGM 1 is selected. Now OGM 2 is selected. ™@ After selecting the OGM 1 or 2, proceed to “Recording the OGM" on page 8. iaegeuRecording the OGM 2” on page 7.) Preparation Be sure that your desired OGM's indicator is lit. (Refer to “Selecting the OGM Mode 1 or OGM 1: Recording time is up to 30 seconds. if you do not finish recording within 30 seconds, the unit will automatically stop recording OGM 2: Recording time may be any length up to the end of the tape. 1 Press OGM REC until a long beep is heard, then release it. 2 After the long beep, speak clearly and loudly into the microphone (MIC), from approximately 20 cm (8”) away. The Call-Counter will show; "OT Ho HO, Do not pause for over 2 seconds while recording. 3 When recording is finished, press OGM REC again. ‘The unit will rewind the tape to the beginning, and will be ready for recording incoming calls. If If you pause for over 2 seconds while recording, you will hear a series of warning tones (6 beeps) and the unit will rewind the tape. If this happens, start with step 1 again after the unit stops rewinding.Preparation Checking Your OGM You can check your OGM at any time. After selecting the OGM mode (1 or 2) that you want to check 1 Press OGM PLAY. To cancel the operation during playback, press the OGM PLAY button again. NOTE: The unit will automatically change to the Answer mode 7 seconds after completing the OGM recording or checking. At this time, the ANSWER indicator will light. *Answer mode: When a call is received, the unit will automatically answer and record Incoming Messages on the ICM tape. SAMPLE OGMS 1. “This is the Panasonic (your name or business) Sales Company. We are glad that you called but our office will open at 9 o'clock in the morning. If you leave a message, including your name and telephone number after the beep, we will return your call as soon as we can. Thank you.” 2. “Hello, this is (your name, business and/or telephone No.). | am sorry | am not here to speak to you at the moment. Please leave a message after the beep. You have up to 1 minute for recording. Thank you.” @ 3. “Hello, this is the Smith residence. Sorry to miss your call, but we can't come to the phone right now. If you call back tomorrow, we'll be happy to talk to you. Thanks.” NOTE: The unit may be set to record an unlimited incoming message in the “VOX” position, an incoming message limited to 1 minute “1 MIN" position or to announce only and not record any incoming messages “ANN. ONLY” position of the Recording Time Selector switch. The 3 sample OGMs above correspond to these 3 conditions.Setting Prior to Leaving Recording the Callers’ Messages Confirm that the Call-Counter shows “0”, (The unit is turned on.) If the unit is not turned on: 7 Press POWER ON/OFF to tum the unit on. *Alter 7 seconds, the ANSWER indicator will ight, the Call-Counter will show “0”. ©The unit will be ready for recording incoming calls. @ When you want to inform your OGM but do not want to record the callers’ messages, set the Recording Time selector to “ANN. ONLY”. (See page 6.) @ Ifyou do not want the unit to answer the call, press the POWER ON/OFF switch to turn the unit OFF. Selecting the OGM Mode 1 or 2 Which message is played is depending on selection of the OGM 1 or 2. 7 Press OGM SELECT. ©The selected OGM's indicator will flash at first, then switch to a steady light when the OGM tape is reset. 1 To prepare the ICM tape, refer to “After Listening to the Messages” on page 12. ~10-Listening to the Recorded Messages When an Incoming Message has been recorded, the Call-Counter will show the number of calls received and the Answer indicator will flash. In case of power interruption, the Call-Counter will show “--" and the OGM mode will remain the same after the power is restored. AUTO-LOGIC (One-Touch Operation): Atthe touch of the PLAYBACK/PAUSE button, the unit will automatically rewind and play back all the recorded messages. At the end of the last message, you will hear 3 beeps. After 7 seconds, the unit will reset itself to the Answer mode. All calls will be automatically saved. Listening to the Messages 7 Press PLAYBACK/PAUSE. The playback volume is adjustable using the VOLUME control (left side of unit). @ Tostop the tape temporarily, press the PLAYBACK/PAUSE button. - The IN USE indicator will flash. The tape will © Torewind pause until you restart it by pressing the 7 button again. To fast forward ™@ To rewind the tape, press the REW button. 1 To fast forward the tape, press the FF button. NOTE: Ifyou want the unit to stop rewinding or fast forwarding the tape, press the PLAYBACK/ PAUSE button. The unit will play back the tape from the point you press the button. --Listening to the Recorded Messages 7 Wait until the ANSWER indicator is lit after playing back all the messages. 2 Press PLAYBACK/PAUSE. ©The unit will play back all the recorded message again. ™@ Ifyou press the PLAYBACK/PAUSE button before the ANSWER indicator is lit by mistake, press the REW button to rewind the tape. Within 7 seconds after rewinding, press the PLAYBACK/PAUSE button to re-play back all the messages. After Listening to the Messages After reviewing the ICM, the unit will automatically reset itself to the Answer mode. To Record after the Last Message Confirm that the Call-Counter shows “0”, then leave the unit as it is. The old messages are automatically saved. To Record from the Beginning of the Tape 1 Press REW. ©The unit will rewind to the beginning, and future messages will be recorded over the old messages. 12Other Features Recording a Message Memo You may record a message memo at home on the ICM tape. It will be heard by anyone retrieving messages from a remote phone. | 7 Press MEMO until a beep is heard. The number on the Call-Counter will increase by one. ( 2 Speak into the MIC. ‘The IN USE indicator will flash. 3 When recording is finished, press MEMO again. The IN USE indicator will go out. ‘The ANSWER indicator will flash to show that your message was recorded, and the unit will be ready for recording incoming calls. ~13-Other Features Recording a 2-Way Conversation (2-Way Recording) While speaking with someone on the telephone, you can record the conversation. Some areas have imposed regulations on the manner in which 2-way telephone Conversations may not be recorded. Consult your local public utility agency 7 While having a conversation, press 2 WAY REC until a beep is heard. The number on the Call-Counter will increase by one ©The IN USE indicator will flash. The ANSWER indicator will light. 2 Continue with your conversation. A beep will sound every 15 seconds. 3 When recording is finished, press 2 WAY REC again, The IN USE indicator will go out. The ANSWER indicator will flash to show that your conversation was recorded. ‘©The unit will be ready for recording incoming calls. -14—Other Features Saving the Recorded Messages You can save the desired messages. 2 Press PLAYBACK/PAUSE to pause. ‘The IN USE indicator will flash. 3 Press PLAYBACK/PAUSE and REW simultaneously. The IN USE indicator will go out. The ANSWER indicator will light. The Call-Counter will show “0”. ~15— QOther Features Erasing the Recorded Messages After you have played back the recorded messages, you can erase them by simply pressing the ICM ERASE button 7 Press ICM ERASE until a beep is heard. The unit will erase the recorded messages while the tape is rewinding To stop erasing, press the ICM ERASE. button again. i Monitoring the Incoming Calls \ While an Incoming Message is being recorded, you can monitor it. Then you may | choose to lift the telephone handset and speak to the caller directly. | 1 Adjust the VOLUME contro. (left side of unit) 2 It you want to talk to the caller, lift the telephone handset and talk. The unit will automatically stop recording and will be ready for recording incoming messages. ~16-How to Operate from a Remote Phone On the following pages we will explain following features: i Playing Back Messages lm Playing Back Newly-Recorded Messages (Memory Playback) @ Rewinding/Fast Forwarding the ICM Tape while Listening to the Messages @™ Recording a Marker Message @ Resetting the ICM Tape for Future Messages © Monitoring Room Sound oe @& Changing the OGM Mode 1 Re-recording the Outgoing Message Skipping OGM for ICM Recording & Setting/Cancelling the Answer Mode Setting the Remote Code To gel remote access, you must set and remember your remote code number. ‘The REMOTE CODE number is made up of 2 digits, the first digit is factory preset, and the second digit is selectable. (‘1" or “6") REMOTE CODE “) Cg 1096 selectable Factory preset number that is shown on the label Next to the code switch. This is the first digit of your Remote Code number. Example: If the factory preset number is “4”, then your code number could be either “41” or “46" depending on the position of the REMOTE code switch. Quick Reference Card for remote operation can be found on page 24. Detach the Card from the Operating Instructions and use it for your convenience. =17—How to Operate from a Remote Phone Playing Back Messages You can listen to the recorded messages by simply pressing your own code number. 7 Press the Code No. (2 digits) during the oGm A beep will sound, then other beeps will sound to tell you the number of recorded messages up to 8 times. Code No. ©The unit will rewind the tape to the beginning, and you will hear all the messages on the tape. 2 Listen to the recorded messages. ©3 beeps will be heard after the last recorded message is played back. 3 Hang up. *All calls will be saved automatically. (Memory Playback) When you have already heard the messages from a remote phone, you can skip them and listen to the newly-recorded messages. | | | Playing Back Newly-Recorded Messages 7 Press the Code No. during the OGM. 2 Press “4” right after you hear the beep tones indicating the number of the recorded messages. ©The unit will play back the new messages. Even during the playback of previously heard messages, you can skip them by pressing “4”.How to Operate from a Remote Phone Rewinding/Fast Forwarding the ICM Tape while Listening to the Messages To Back Space 1 Press “1”. ©The tape will be rewound for approximately 15 seconds corresponding to the playback time. oo + Wy To Skip Forward 1 Press “2”, ABC The tape will be skipped forward for I approximately 15 seconds corresponding to the playback time. Recording a Marker Message After reviewing all the messages, you can leave your index message on the tape. It will be heard by anyone retrieving messages. 138 7 ey AW 7 Start to talk right after the last 2 beeps. @ 2 When recording is finished, hang up. 3-beeps _ ({astrossae ~19-How to Operate trom a Remote Phone Resetting the ICM Tape for Future Messages To record new Incoming Messages from the beginning of the tape, after the recorded messages are played back or while they are being played; DEF 7 Press “3” 5" ©The unit will rewind the tape to the beginning and a beep tone will be heard a when the tape has been reset. 7 Press “3”. The unit will rewind the tape to the beginning of the newly-recorded messages and a beep will be heard. 2 Press “3” again. *A beep tone will be heard and the future messages will be recorded from the beginning of the ICM tape. Memory Playback SS If you have reset the tape by mistake = 7 Press “2” after the tape has been reset (‘5 (one-beep), then hang up. The unit will advance the tape to the end 24 "y of the recorded messages. —20—How to Operate from a Remote Phone Monitoring Room Sound You can monitor sounds in the room where the unit is installed, 7 Press the Code No. during the OGM. 2 Press “‘5” right after you hear the beep tones indicating the number of the recorded messages. You can listen for 30 seconds. To listen further, press “5” again within 10 seconds of hearing one beep. * ww) Code No. Changing the OGM Mode You can change your OGM. From OGM 1 to OGM 2 7 Press the Code No. during the OGM (OGM 1) 2 Press “x”, then press “2”. You can hear 2 beeps indicating the OGM 2. The unit will play back OGM 2. OGM 2 has now been selected. From OGM 2 to OGM1 Press “1” instead of “2” at step 2 of “From OGM 1 toOGM 2”. You can hear a beep indicating the OGM 1. ©The unit will play back OGM 1. OGM 1 has now been selected. —21—How to Operate trom a Remote Phone Re-recording the Outgoing Message You can re-record the Outgoing Messages from a remote phone. For Re-recording OGM1 Recording time is up to 30 seconds. 7 Press the Code No. during the OGM. 2 Press “7” right after you hear the beep tones indicating the number of recorded messages. ‘Short beeps will be heard continuously until the OGM tape has been reset, and then a long beep will be heard. long beep. I 9 7 rs Do not pause for over 2 seconds while ( Ww =» recording. 4 When recording is finished, press “9” *The new OGM will be played back. So you can check or amend it. 3 Speak clearly and loudly after you hear the 7 For Re-recording OGM2 Recording time is to the tape end. Tuv Press “8” instead of “7” at step 2 of 8 “For Re-recording OGM1". Jee Cw NCEE eee ® If you pause for over 2 seconds while recording, you will hear a series of warning tones (6 beeps). If this happens, repeat from Step 2 within 10 seconds of hearing these beeps. —22—How to Operate from a Remote Phone Skipping OGM for ICM Recording Ifyou or the caller does not want to hear the Outgoing Message, the unit can be switched promptly to the Incoming Message mode. (x) 7 Press “x” during the OGM. [x] 2 Speak clearly and loudly after you hear the Ww iD =» S$ long beep to record your Incoming Message. 7 wd Setting/Cancelling the Answer Mode You can easily set or cancel the Answer mode from a remote phone. To Set} When you forgot to set the unit to the answer mode: 7 Call your unit. 2 Wait for 15 rings, the unit will answer. OGM will be heard, then hang up The unit will be ready for recording Phone No, incoming calls. To Cancel 7 Call your unit. a) orER QO Code No. wy 2 Press the Code No. during the OGM. 3 Press “0”. ©The unit will not pick up any calls. —23—Maintenance Because the head and capstan assemblies are in contact with the tape, dirt and residue from the tape can easily adhere to these parts, causing distortion. These parts should be cleaned periodically in the manner described below. Clean the head surface, pinch roller and capstan with a cotton swab. If these surfaces are extremely dirty, dampen the cotton swab with alcohol. | Pinch roller leads Capstan Cotton swab Do not bring magnetic or metal objects, such as a screwdriver, near the head assemblies, as such objects could magnetize the heads. ‘Do not oil any part of the unit. To record a marker messaage, When you push a button, push bind 7 speak after hearing 2 beeps. firmly ' QUICK REFERENCE CARD Call your unit. { For OGM Ski ' FOR TONE REMOTE CONTROL pus! ' ' ABC DEF 1 For Memory ' UW Lz) a alt Code Playback, | [Back Space |{Skip Forward] [Reset] . push 7 ' GHI JKC] MNO} It E} 6 For Room Monitor, push : Memory Playback \[fcom Monitor 1 (PRS) fTUV) way] During ICM playback: ' QI (8 J WW For Back Space, push | [OGM-1 Rec][OGM-2Rec][OGM Stop] | ¢For Skip Forward, push BI. ' a For ICM Tape Reset, t * °0"| # push @. t 7 aNeSeESuy To save the ICM, hang up ; [OGM Skip] [Turn off atter playback. i { i i ! I i ~24—Cassette Tape *For optimum sound quality and performance, we recommend that you re-record your OGM every three months, use side two after six months and replace the tape every year assuming that the unit answers about ten calls a day. * Should the Incoming Message cassette tape break or become worn, replace it with a high quality “NORMAL” tape. Use Panasonic (C15, C30, C60, C90), or other high quality tape. Metal or chrome tape cannot be used. Never place a cassette tape near a magnetic source, such as a magnet or a TV sel, because it may erase the tape. *Slack in the tape can be tightened by rotating the tape reel with a pencil, as shown. Call your unit. To set the Answer mode remotely: ‘Wait for 15 rings, the unit will answer, then hang up. Push Code No. To turn off the unit remotely: Push fl, then hang up. [__RE-RECORDINGTHEOGM ) ( CHANGING THE OGM MODE 1 Push El to re-record OGM 1. From OGM 4 to 2; or Push E, then @. Push Ef to re-record OGM 2, 2 Speak after the long beep. From OGM 2 to 1; Do not pause for over Push E@, then i. 2 seconds. 3.When finished, push BJ. ‘The unit will play back the OGM —25—Troubleshooting Guide Problem Cause & Remedy The unit does not work when | press any buttons. 1 cannot remove the cassette from the unit. Plug in the AC adaptor then switch the power on. The unit has been set to the Answer mode, but no Incoming Messages are recorded. The OGM or ICM cassette is cut or is not inserted. Replace the cassette with a new one. The OGM is recorded improperly. Record a new OGM The recording time selector is set to “ANN. ONLY”. The unit does not function. However, 6 beeps sound and the Call-Counter shows “E”, OGM cassette might be broken. Replace it with a new one. Clean the heads. (See page 24.) While recording an OGM, 6 beep sounds are heard, Re-record your OGM. Speak clearly and loudly, and do not pause for over 2 seconds while recording, When the OGM or the ICM tape is played back, the sound level is low, even if the VOLUME control is turned up fully. Clean the Heads. (See Maintenance instruction on page 24.) | have played back all the recorded messages and I want to record the next phone call after the last previously recorded message. ‘Wait for 7 seconds. The unit will be ready to record the next phone call. In case of remote operation, just hang up. | press the button of a remote phone, but the unit does not respond. ‘¢Make sure that you are entering your correct Code number. *Record the OGM in a quiet place. Some ICM have not been recorded up to their end. Set the CPC switch to “ (See page 6.) The ICM tape continues to run after a caller hangs up. Set the recording time selector to “4 MIN" ~26~Others lf there is any trouble, disconnect the unit from the telephone line and connect a known working phone, If the known working phone operates properly, have your Panasonic unit repaired. If the known working telephone does not operate properly, consult with your telephone company. Do not use benzine, thinner, or similar solvents. Do not use abrasive powder to clean the cabinet. Wipe it with a soft cloth. Keep the unit away from heating appliances and electrical noise generating devices such as fluorescent lamps, motors and television. These noise sources can interfere with the performance of the unit. ©The unit should be kept free of dust, moisture high temperature and vibration, and should not be exposed to direct sunlight ‘Never attempt to insert wires, pins, etc. into the vents or other holes of this unit. : CASSETTE PANEL If the panel comes off, replace it as shown. @ Fit the peg at the end of the panel's rib into the hole. } @ insert into a slot slowly. Matsushita Electric Industrial Co., Ltd. Central P.O. Box 288, Osaka 530-91, Japan Printed in Japan PQQX6139ZA F1289HO0 (XNZ)