Proofread Resume

Gabrielle Shafer
254.459.8133
gabbie.shafer@gmail.com
Fort Worth, TX
Employment
Administrator Assistant
Rogers Wealth Group
October 2014-July 2015

Fort Worth, TX
October 2013-March 2014

Fort Worth, TX
May 2013-October 2013

Lubbock, TX
Demonstrated a commitment to excellent customer service

Utilized strong communication skills
Assisted store in exceeding weekly performance goals
Managed product displays as per corporate guidelines
Coordinated with Sales Leadership Team concerning projects and goals
Supervised associates and monitor daily organization, store progress

Sales Associate
Pier 1 Imports, Store 0775
Proofread outgoing emails/paperwork to customers for accuracy and quality

Answered incoming Customer and Store concerns and inquires via phone and email
Researched most effective and appropriate resolutions for all concerns and inquiries
Maintained a working knowledge of Pier 1 Policy to assist both Customers and Stores
Documented all calls and research with careful notation for future records
Maintained detailed and accurate customer records for all contacts
Used proper telephone and written correspondences to communicate the Pier 1 Customer Voice
Increased Ecommerce Sales by being aware of current merchandise availability, Sales and Promotions
Processed Store Order Line Request via Voicemail, Email and Phone
Processed Customer and Home Office Gift Card Requests in a timely manner
Sales Leader
Pier 1 Imports, Store 0423
Drafted and proofread notes to assist in the training of new associates

Trained recently hired administrative associates on office policies and procedures
Used high attention to detail to daily prepare and balance administrators cash sheets according to
market activity from the previous business day
Processed new loans and distributions that were requested daily
Performed and checked calculations needed to prepare daily trades that would go to the market
Created and edited documents for plan participants
Prepared and proofread quarterly and yearly valuations to send to plan sponsors
Assisted administrators with additional tasks as needed
Customer Service Representative

Pier 1 Imports, Home Office

August 2012-April 2013

Abilene, TX/Lubbock, TX
Specialized in interactive customer service skills

Drove sales and promoted customer satisfaction
Assumed responsibility of additional projects to assist Sales Leadership Team
Acted as Interim Sales Leader
January 2010-December 2011

Denton, TX
Resident Assistant
Mozart Square Hall, University of North Texas
Developed community within the residence hall by hosting social, academic, and wellness events for
200 0+ students
Enforced Housing policies through routine safety checks, emergency prevention and management,
and issuing referrals and reminders
Provided residents with moral support and ensured resident-RA confidentiality
Wrote and edited informative, accurate incident reports; wrote and filed referral forms
Participated in workshops and training regarding academic success, diversity, conflict management,
and emotional distress
Managed informational wing meetings and attended weekly staff development

Additional Projects

Volunteer for Cystic Fibrosis Foundation

Fort Worth, TX
October 2014 - Present
Campaign Volunteer Ted Cruz for US Senate

Various North Texas Locations
Spring 2012
Technical Writing externship with MedFusion

Denton, TX
August-December 2011
Volunteer work for Camp Craig Allen

Grapevine, TX

August 2011
Technical Writing externship with Balfour Beatty Construction

Denton, TX
January-May 2011
Campaign Volunteer Cindy Burkett for State Representative

Mesquite, TX
Spring 2010
Bachelors of Arts
Major: English focus in Technical Communications
University of North Texas Denton, TX
May 2012
Introductory English and Photography coursework

Northwest Vista College San Antonio, TX
May 2009
Education
Skills
Self-motivating
Meets deadlines
Editing/Proofreading
Organizing/Consolidating
Public speaking
Written and verbal communication
Adobe Photoshop and Bridge
Microsoft Word and Publisher
Awards

Associate of the Quarter

Pier 1 Imports Abilene, TX
December 2012
Outstanding Leadership Service Award

NRHH National Residence Hall Honorary
December 2010
Treasurer of the National Residence Hall Honorary

Fall 2010 (Inducted in Spring 2010)
Resident Assistant of the Month

February 2010
References available upon request.

Proofread Resume

Uploaded by

Copyright:

Available Formats

Proofread Resume

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Proofread Resume

Uploaded by

Copyright:

Available Formats

Gabrielle Shafer

October 2014-July 2015

October 2013-March 2014

May 2013-October 2013

Demonstrated a commitment to excellent customer service

Proofread outgoing emails/paperwork to customers for accuracy and quality

Drafted and proofread notes to assist in the training of new associates

Customer Service Representative

August 2012-April 2013

Specialized in interactive customer service skills

January 2010-December 2011

Volunteer for Cystic Fibrosis Foundation

October 2014 - Present

Campaign Volunteer Ted Cruz for US Senate

Technical Writing externship with MedFusion

Volunteer work for Camp Craig Allen

Technical Writing externship with Balfour Beatty Construction

Campaign Volunteer Cindy Burkett for State Representative

Introductory English and Photography coursework

Associate of the Quarter

Outstanding Leadership Service Award

Treasurer of the National Residence Hall Honorary

Resident Assistant of the Month

References available upon request.

You might also like