Updated Resume October 2015

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ELISABETH ZIMMERMAN

3805N.MarleonDrive,Muncie,IN| 3177013988| elisabethzimmerman92@gmail.com


EDUCATION

May 2016

Ball State University


Major: Bachelor of Science in Family and Consumer Science
Concentration: Hospitality and Food Management
Minor: Foundations of Management

Muncie, IN

Certifications: CVENT, ServSafe (2019)


EXPERIENCE

August 2015-Present

Indianapolis,

Attend client planning meetings and take detailed notes about the client and event details
Create and update event timelines, banquet event orders, floor plans, and linen orders
Utilize the Caterease program for all catering tasks including banquet event orders and inputting client
payment information
Assist the event coordinators on events days with setup and last minute details
Responsible for helping to maintain the companys social media sites and blog

May 2015-August 2015

Mavris Arts & Events Center


Events Intern
IN

Applebees
Hostess

Muncie, IN

Monitored dining room and guest flow to maximize use of tables and minimize wait time for guests
Managed and organized guest wait list and call ahead seating while preparing tables for guests, including
rearranging tables to accommodate large parties
Developed rapport with guests and generated repeat business through friendly attitude and prompt
seating
Alerted management of any customer service issues and assisted in resolving those issues

May 2014-May 2015


IN

Buffalo Wild Wings


Guest Experience Captain

Indianapolis,

Server

Introduced guests to the Buffalo Wild Wings brand, new products, and promotional offerings
Raised awareness in the community about fundraising opportunities and signed up eligible guests
Met and exceeded captain goals
Mastered the POS system, handled large amounts of money each shift, and delivered food and drinks to
guests

ACTIVITIES
September 2012- May 2014
IN

Hospitality and Food Management Club


Member

Muncie,

Participated in monthly club meetings to discuss and plan future events


Organized and participated in fundraisers such as a bake sale to raise money for a spring trip

September 2012- May 2014


IN

Elm Croft Nursing Home


Volunteer

Muncie,

Made friendly visits to assigned patients and kept patients entertained with games and socializing
Assisted in organizing and running nursing home activities such as glamour shot

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