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    10 - Final Resume

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    Michael Disney Luke has over 14 years of experience in office work and customer service. He has a Science in Business degree from LDS Business College with a GPA of 3.7. His skills include Microsoft Office, accounting, communication, problem solving, and stewardship. For the past three years, he has worked as a certified level-5 teller at America First Federal Credit Union where he has trained over 10 new tellers and taken on supervisory responsibilities including vault and cash management. Previously, he worked as a telephone survey interviewer and spent two years as a missionary for the LDS Church where he trained missionaries and provided office assistance.

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    10 - Final Resume

    Uploaded by

    api-314251476
    162 views2 pages
    Michael Disney Luke has over 14 years of experience in office work and customer service. He has a Science in Business degree from LDS Business College with a GPA of 3.7. His skills include Microsoft Office, accounting, communication, problem solving, and stewardship. For the past three years, he has worked as a certified level-5 teller at America First Federal Credit Union where he has trained over 10 new tellers and taken on supervisory responsibilities including vault and cash management. Previously, he worked as a telephone survey interviewer and spent two years as a missionary for the LDS Church where he trained missionaries and provided office assistance.

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    10 - final resume

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    Michael Disney Luke has over 14 years of experience in office work and customer service. He has a Science in Business degree from LDS Business College with a GPA of 3.7. His skills include Microsoft Office, accounting, communication, problem solving, and stewardship. For the past three years, he has worked as a certified level-5 teller at America First Federal Credit Union where he has trained over 10 new tellers and taken on supervisory responsibilities including vault and cash management. Previously, he worked as a telephone survey interviewer and spent two years as a missionary for the LDS Church where he trained missionaries and provided office assistance.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    162 views2 pages

    10 - Final Resume

    Uploaded by

    api-314251476
    Michael Disney Luke has over 14 years of experience in office work and customer service. He has a Science in Business degree from LDS Business College with a GPA of 3.7. His skills include Microsoft Office, accounting, communication, problem solving, and stewardship. For the past three years, he has worked as a certified level-5 teller at America First Federal Credit Union where he has trained over 10 new tellers and taken on supervisory responsibilities including vault and cash management. Previously, he worked as a telephone survey interviewer and spent two years as a missionary for the LDS Church where he trained missionaries and provided office assistance.

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    Michael Disney Luke

    454 North Flint Street


    Kaysville, Utah 84037
    (801)-543-1350
    mluke@americafirst.com
    LinkedIn Profile
    ePortfolio
    _____________________________________________________________________________________
    Qualification Profile
    Dependable, hard-working professional with thorough and precise attention to the
    little details. Dedicated and loyal to success, as well as being accurate. With a
    degree encompassing Science of Business received at LDS Business College; added
    knowledge of the correct environment and qualities of an office job. Fourteen years
    of practical experience in office work, as well as customer-service based work.
    Abilities to work solely or within a collaborative team. Extensive communicative
    abilities written and verbal.
    Competency & Skills
    Microsoft Office
    10-Key
    Principles
    Managerial Accounting
    Journal Entries
    Statements
    Business Law & Ethics
    Business Communication
    Communication
    Telephone Etiquette
    Analysis
    Training, Managing & Teaching Experience
    Responsibilities
    Teachable
    Optimism & Enthusiasm
    Receptionist Responsibilities
    File-work

    Accounting
    Financial
    Interpersonal
    Problem Solving
    Stewardship
    Balancing

    Related Experience
    Certified level-5 Teller, America First Federal Credit Union, Bountiful, Utah,
    September 2013-December 2015; and Kaysville, Utah, December 2015-present.

    Worked with individuals and businesses, requiring differing range of


    interpersonal communication skills. Members are our business which mean
    that we are to do everything to help them.
    Trained over 10 new tellers, teaching them the procedures and programs
    used on a regular basis; as well as correcting their errors, in a constructive
    way.
    Filed documents and paperwork both within files, and throughout computer
    systems. This was further applied when coverage for the Receptionist was
    needed. As receptionist the face of the establishment is represented from

    the entrance of the door. Through stressful days, and everything in-between
    the Receptionist job required interpersonal communication as well as
    computer tech skills.
    Supervisorial responsibilities of controlling the main vault, the cash in-flows
    and out-flows of the day, ATM and Night-drop deposits, ordering cash and
    coin, and exchanges with Loomis. This required responsibilities with
    passwords, keys, paperwork trail, precise counting, and higher training. Each
    of these responsibilities was taken with great care and with leadership
    stewardship.

    Telephone Survey Interviewer, SSI, Layton, Utah, June 2013-August 2013.

    Worked with other companies developed customer surveys, in which as an


    interviewer it was essential to represent SSI, as well as the contracted
    company (i.e.: McDonalds for example).
    Scripted interviews required clarity as well as speed, in order to get through
    the survey.
    Completed surveys only were used; sincerity and friendliness provided
    customer cooperation, and honest responses.
    Communication skills beyond average competencies, as calls went out
    nationwide to differing peoples and communities.

    Service Experience
    Full-time, two-year service missionary and representative, The Church of Jesus
    Christ of Latter-day Saints, January 2011-January 2013.

    Trained at various meetings, as well as full-time one new missionary.


    Responsibility over 9 younger missionary representatives.
    Interpersonal skills to all people contact is reached.
    Goal setting, keeping, and reaching was encouraged.
    Sincerity, friendliness, and optimism required personality traits for the
    service-work.
    Addition labor-work volunteer service at least 10 hours per week.
    Assisting in office-book keeping, filing and mission-wide communication.

    Education
    BUS, Science in Business Associates, LDS Business College, Salt Lake City, Utah,
    September 2013-December 2016. GPA 3.7; Coursework included: Interpersonal
    Communication, Finance, Managerial Accounting, Business Law & Ethics, Business
    101, Business Writing, College English Writing, Math 1010, Calculus, Statistics,
    Accounting 101, Economics, American Civilization, and various other courses.

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