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Jacob Simon Resume 2016

Jacob Simon has worked in several customer service and administrative roles since 2015 including as a Customer Service Representative at CTS Language Link, Personal Assistant at Quicksand Precision Design, Engraver at Cutco Closing Gifts, Member Service Representative at iQ Credit Union, and Referee for the United States Soccer Federation. He is currently pursuing an education at Clark College studying English, Economics, Accounting, and Psychology while maintaining a cumulative GPA of 3.76 from Evergreen High School where he received awards for his academic and athletic achievements.

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165 views3 pages

Jacob Simon Resume 2016

Jacob Simon has worked in several customer service and administrative roles since 2015 including as a Customer Service Representative at CTS Language Link, Personal Assistant at Quicksand Precision Design, Engraver at Cutco Closing Gifts, Member Service Representative at iQ Credit Union, and Referee for the United States Soccer Federation. He is currently pursuing an education at Clark College studying English, Economics, Accounting, and Psychology while maintaining a cumulative GPA of 3.76 from Evergreen High School where he received awards for his academic and athletic achievements.

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© © All Rights Reserved
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Jacob Simon

EMPLOYMENT
Customer Service Representative, CTS Language Link

9011 NE 19th Circle


Vancouver WA, 98664

360-773-4380

jsimonref@gmail.com

Vancouver, WA September 2015- Present


Communicate with clients and interpreters of most of the languages
on the earth to ensure interpretation services are provided
Communicate with fellow staff using .NET Interaction Client,
Microsoft Outlook, Lync, Word, and Excel
Providing quality customer service efficiently receiving over 200 calls
a day
Place outbound calls to clients regarding interpretation services and
scheduling
Troubleshooting system errors or client questions and efficiently
communicate solutions or offer additional services to aid the client

Personal Assistant, Quicksand Precision Design


Vancouver, WA June 2015- Present

Transfer customer product between facilities to be processed

Troubleshoot errors with equipment and adobe illustrator systems to


increase productivity

Complete general maintenance of equipment


Sandblast personalized information onto product ensuring even
finishes are made on product

Engraver, Cutco Closing Gifts


Vancouver, WA June 2014 Present

Position and proportionate customer logos on Gravostyle to engrave


on Cutco cutlery

Communicate with fellow staff to ensure engraving is exact with


customers instructions

Record daily engravings on logs to display individual production and


designate Gravostyle files within the server filing system

Operate metal engraving machinery and utilize system software to


set speed, depth, and tension on surface

Member Service Representative, iQ Credit Union


Vancouver, WA August 2012 - Present

Familiarity with Symitar Cash Tracking system to process member


transactions

Checking the night drop and ensuring dual custody procedures are
being followed

Promoting the institution through presentations, announcements,


and customer walk-ins

Cash handling and working as a team to achieve a common goal

Referee, United States Soccer Federation


Vancouver, WA August 2011 - Present

Receive player rosters and conduct team check in with coaches

Working with fellow referees in order to safely and properly officiate


a match

Ensuring the laws of the game are enforced during all times of a
match.

Creating reports for matches officiated and recording them in log


books for further advancements in rank

EDUCATION

Clark College
Vancouver, WA September 2015- Present

English

Economics

Accounting

Psycology

Evergreen High School


Vancouver, WA Class of 2015

Cumulative GPA 3.76

EHS iQ Credit Union Campus Branch

Business/Finance

Accounting

English
Accomplishments
Scholar Athlete Award for achieving a G.P.A. of above 3.5
Distinguished Athlete Award in Varsity Soccer
3rd Place in Medical Terminology for Regional Conference Skills USA
CPR/First Aid Certified

ACTIVITIES

Dirt Biking
Fishing
Soccer
Biking
AutoDesk Inventor
Exercising

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