English Communication

Skills
Asking for information
‫طلب معلومة‬
?Excuse me. Could you tell me where ... is
?...Excuse me. Can you tell me
?...Do you know
?You wouldn't know..., would you
?...Do you happen to know
.I'd like to know..., please
...And there's another thing I'd like to know
...I would be interested to know
...Please could you tell me

Asking for directions

‫السؤال عن التجاهات‬
?Excuse me, could you tell me how to get to ... (place), please
?Which way is the ... (place), please
?Could you tell me where ... is, please
?Do you know where ... is

Asking someone to repeat

‫طلب اعادة ما قاله شخص ما‬
?Could you say that again, please
?Would you mind repeating that, please
?Could you repeat that, please
.I'm sorry I didn't catch that
?I'm sorry, what was ... again
?I'm sorry
?I beg your pardon
?I'm sorry, what was that
 Checking that you've understood
‫التأكد من أنك قد فهمت‬
...So, I / We have to
?...Do you want me / us to
?...Am I / Are we supposed to
?...Should I
...So, the (general/basic) idea is to
?...Do you mean
?...Does this mean that
?...So am I right in saying
...So, what you're saying is

Expressing uncertainty
‫التعبير عن عدم اليقين‬
...I'm not really sure but I think
...I can't say for certain but
...It's difficult to say exactly but perhaps
...I couldn't say, really
.I'm not sure
...I don't know for sure but

Giving yourself time to think

‫اعطاء نفسك الفرصة لكى تفكر‬
...Well, let me see
...Let me think
...Let me get this right
.Um, well, that's a difficult question / that's an interesting question
...I'll have to / Let me think about that for a moment
...I think it's difficult to answer that question
...?How shall I put it
?...Now, how can I best say this

Interrupting politely
‫مقاطعة الحديث بأدب‬
?Could I just say something
...Actually, I'd just like to say
...Sorry to interrupt, but
...Oh, while I remember / before I forget
...Excuse me
?May I interrupt

Saying you don't know

‫التعبي عن عدم التعرف على أمر ما‬
.I'm afraid I can't help you
.I'm sorry, I don't know

BEING POLITE
‫التعبير بأدب‬
‫و هى لها عدة طرق‬

Showing interest
‫اظهار الهتمام‬
!Uh-huh
!Right
?Really
!That's interesting
?And
?What then
?Oh
?What happened next

Showing that you're listening

‫أظهار أنك تستمع بشغف‬
...Now, you mentioned
?...So, that's how
...Yes, I was going to ask you about that
?...Could you give me / us an example of
?...Could you explain in more detail
 Thanking and responding
‫التعبير عن الشكر و المتنان‬
.Many thanks
.Thanks a lot
!Cheers
.That's very kind of you
Thank you very much
.Not at all
.It's a pleasure. / My pleasure
.You're welcome
.Don't mention it
.Any time
.That's OK / all right
I'm glad to have been of some help
.

Apologising
‫العتذار‬
Sorry
.I'm very/awfully/so/extremely sorry
.Excuse me
.Sorry, (it was) my fault
.I do apologise
.Please accept my apologies
Accepting an apology
.That's all right/OK
.Not to worry
.That's quite/perfectly all right
.No reason/need to apologise
Don't worry about it

TALKING ABOUT ACTIONS

‫التعبير عن الفعال‬
 Giving instructions
‫اعطاء التعليمات‬
...Make sure
.(Remember... (to do
.(Be careful... (not to do
(Don't forget... (to do
Giving directions
.Go straight on
.Take the first/second on the left / right
.Turn left / right
...Go along... as far as
.Take the number 7 bus / tram
.(Get off (the bus / tram) at... (place
...Carry on until you see
...Look out for

Checking someone has understood

‫التأكد من الشخص قد فهم ما تصبو إليه‬
?Are you with me
?Did you follow that
?Have you got that
?Is everything clear so far
?Does that seem to make sense

Sequencing actions
( ‫كلمات الترتيب ) التتابع‬
... ,First of all
... ,Next
... ,Then
... ,After that
... ,Finally

Making suggestions
‫القتراح‬
?(Shall I / we... (do
.(Let's... (do
?(Why don't I / we... (do
?(How about... (doing
?(What about... (doing
.(I think we should... (do
.(I suggest that we... (do
.(It might be a good idea if we / you... (do
.(I think the best way of dealing with this situation would be to... (do
.(If you ask me, I think we / you should... (do
...We could

Agreeing to a suggestion
‫الموافقة على اقتراح‬
.Yes, I think that's a good idea
.That's probably the best option
?Sure, why not
.Yes, definitely
.By all means
!Good idea

Rejecting a suggestion
‫رفض اقتراح‬
.(Yes, but wouldn't it be better to... (do
.(That's a good idea, but... (do
Making invitations
?(What are you doing on... (day
?(Have you got any plans for... (day/time of day
?(Would you like to... (do
?(Do you fancy... (doing
?(What about... (doing

Accepting an invitation
‫قبول دعوة‬
 .Yes, I'd love to
.Yes, that would be great
Refusing an invitation
?(I'm afraid I'm busy on... (day). How about next... (day
.(I'm sorry I can't. I'm... (doing something else
.(I'm afraid I can't make it. I'm... (doing something else
...I'd love to, but
...That's very kind of you, but

Expressing a preference
‫التعبير عن مفاضلة أمر ما‬
.(I'd much rather... (do) than... (do something else
...I prefer... to
.(I'd prefer to... (do
...I think... is much more interesting than
...I don't find... half as interesting as
...I like... better than

Making recommendations
‫اعطاء التوصيات‬
...You mustn't miss the
...You must go to the
(You've got to... (do
...You'll love the
...I wouldn't recommend the
...You definitely wouldn't enjoy going to the

Offering something
‫تقديم شئ ما‬
?...Would you like
?What can I get you
...Help yourself to
...Please have some
?...Would you care for some
?...Can I offer you
?Can I get you a... / anything
 Accepting something that's offered
‫الموفقة على شئ ما تم تقديمه إليك‬
.Yes, please
.Thank you very much
.That would be very nice
.I'd like some... , please

Declining something that's offered

‫رفض قبول شئ ما مقدم إليك‬
.I'm all right/I'm fine, thank you
.No, thanks
.Not this time, thanks
.I'm not sure I could, thank you
Asking for advice
?What do you think I should do
?(What would you do (if you were in my situation
?What would you advise me to do

Gi

ving advice
‫اسداء النصيحة‬
.(I think you should... (do
.(You could... (do
?(Why don't you... (do
.(If I were you, I'd... (do
?(Have you tried... (doing

Asking for permission

‫طلب الذن‬
?Can I.../May I..., please
?...Do you mind if I
?...Mind if I
?...Any chance I could
...I wonder/I was wondering if I could
...Would it be possible for me to
?...Do you have any objection if I
?...Would it bother you if I

Giving permission
‫إعطاء الذن‬
.Of course
.By all means
.Certainly
.Yes, that's OK/fine
...You're welcome to
...Please feel free to
...Please don't hesitate to
.Sure
.OK
.Go ahead
?Why not

Refusing permission
‫رفض الذن‬
I'm afraid not. I'm sorry it's not possible... I'm afraid you can't. I'm afraid
.that's out of the question

COMMUNICATING IDEAS
( ‫نقل الفكار ) التعبيرعن الرأى‬
Agreeing
‫الموافقة‬
.I'd probably agree on that
.I think that's probably right
.That's absolutely right
.Sure! That's exactly what I think
.I couldn't agree with you more
.That's what I think
 Disagreeing
‫الرفض‬

...Yes, but
...True, but
...I see what you mean, but
...I suppose so, but
...Yes, but on the other hand
...I'm afraid I disagree / don't agree / can't agree
.I'm not sure if that's strictly true
...You have a point there, but
.Actually, I'm not sure if I agree with that

Asking what someone thinks

‫استطلع رأى شخص ما‬
?What do you think
?What do you reckon
? ...What's your opinion about/of
?...What's your position on
?...What's your reaction to
? ...What's your take on
? ...Do you have any thoughts on

Stating consequences
‫التعبير عن تتابع الحداث‬
... ,As a result
... ,Consequently
... ,Because of this
...,(Due to (cause
Expressing two points of view
...On the one hand..., on the other hand
...Although I'd..., I certainly wouldn't
...While I might..., I don't think I'd
...Of course I'd..., but I'm not sure if I'd
...There's no doubt that it would..., but there's also a chance it might
 Giving examples
‫إعطاء المثلة‬
... ,For example
... ,For instance
...One example of this is
... ,To give you an idea
...Look at the case of
... ,Take, for example
... ,Let' say

Justifying your opinions

( ‫تبرير الرأى ) أعطاء السباب‬
...Personally, I (don't) think... because
...Let's (not)... because
...In my opinion, I (don't) feel... because
...I would definitely (not)... because
...It would be better to... as
...I (don't) feel that it's important to... as

Linking what you're saying

‫الربط بين ما تقول‬
... ,Anyway
... True, but
... ,As a matter of fact
...sort of ...
...Hmm
...you know ...
...believe me ...

Ordering / Sequencing
‫الترتيب التتابع‬
... ,First of all
... ,To start with
... ,Secondly
...Another thing is that
... ,Alternatively
... ,Last but not least

Persuading
‫القناع‬
...But don't you agree that
...Yes, but I'm sure you'd agree that
...Don't you think that
Presenting an opinion
...Personally, I think that
...It seems to me that
... ,From my point of view
... ,In my opinion

Prioritising
‫ترتيب الولويات‬
...would be much more important than ...
...I don't think... would be nearly as important / urgent as
... will definitely be the most / least ...

Speculating
‫التأمل‬
...It's difficult to say exactly but I suppose it could be
...I'm not sure but it might be
...It can't be... because
...It must be... because
...I would guess

Summarising
‫التلخيص‬
...So what it comes down to is
...The point I'm trying to make is
.Let me just recap what's been said so far
... ,In short
... ,To sum up
... ,Basically
...Overall, it would seem that