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    Operations Homework No 3 Example Solutions

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    knoxbusiness
    Companies take several measures to ensure high quality products, including benchmarking production techniques against industry leaders, quality control checks at the end of production, quality circles where workers meet to discuss improvements, and total quality management where all staff are committed to preventing errors and continuously improving efficiency. Other strategies are adhering to quality standards, carefully selecting suppliers, and recruiting skilled workers.

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    Operations Homework No 3 Example Solutions

    Uploaded by

    knoxbusiness
    51 views1 page
    Companies take several measures to ensure high quality products, including benchmarking production techniques against industry leaders, quality control checks at the end of production, quality circles where workers meet to discuss improvements, and total quality management where all staff are committed to preventing errors and continuously improving efficiency. Other strategies are adhering to quality standards, carefully selecting suppliers, and recruiting skilled workers.

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    Companies take several measures to ensure high quality products, including benchmarking production techniques against industry leaders, quality control checks at the end of production, quality circles where workers meet to discuss improvements, and total quality management where all staff are committed to preventing errors and continuously improving efficiency. Other strategies are adhering to quality standards, carefully selecting suppliers, and recruiting skilled workers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    51 views1 page

    Operations Homework No 3 Example Solutions

    Uploaded by

    knoxbusiness
    Companies take several measures to ensure high quality products, including benchmarking production techniques against industry leaders, quality control checks at the end of production, quality circles where workers meet to discuss improvements, and total quality management where all staff are committed to preventing errors and continuously improving efficiency. Other strategies are adhering to quality standards, carefully selecting suppliers, and recruiting skilled workers.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 1

    Operations Homework No.

    3
    Example Answer
    Question 1
    Explain some of the measures companies take to ensure their products are
    of a high quality. (2005Q3d) – 9 marks

    Quality is important to the success of organisations and there are several options
    available to companies to improve the quality of their products. At the most basic
    level the organisation can ensure that they choose a supplier who can provide
    raw materials of a high standard. Other methods are explained below:

    Benchmarking – this is where a company compares its production techniques


    with another company in the same industry sector (the market leader)
    with the aim to copy these techniques.

    Quality Control – this is where products are checked at the end of the
    production process. Products which fail to meet standards defined are
    discarded or sent back for reworking.

    Quality Circles – small groups of workers meet on a regular basis to discuss


    where improvements can be made. The workers make suggestions to
    management for their approval. This results in a more motivated workforce.

    Total Quality Management – with this method no errors are tolerated. All staff
    are involved and must be committed to ensuring high quality in all of their
    work. Workers have to consider the next person in the production line as their
    customer. There is a constant effort to make processes more efficient and
    to reduce waste. Teamwork is encouraged, with training provided to
    ensure that staff are fully aware of what is expected of them.

    Quality Standards – these are national standards which organisations set out
    to achieve eg the BSI Kitemark. Other quality symbols also exist eg the Lion
    marks on eggs.

    Recruitment – staff are a key asset to an organisation, so it is crucial that


    organisations recruit workers with the right skills and qualities.

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