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    Business Process Re-Engineering: - An Introduction

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    shincepeterms
    Business process re-engineering (BPR) is a powerful tool for breakthrough improvements that involves fundamentally rethinking and radically redesigning business processes to achieve dramatic improvements in areas like cost, quality, and service. BPR focuses on processes rather than organizational departments, re-engineering work processes according to customer needs rather than internal goals. Understanding customer needs helps determine how to re-engineer processes. Principles of BPR include organizing around outcomes not tasks, eliminating non-value adding steps, linking parallel activities, involving key people early, putting decision points where work is performed, and having output owners perform the process. BPR involves organizing for improvement, understanding the current process, streamlining it, measuring outcomes and costs, and continuous

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    Business Process Re-Engineering: - An Introduction

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    shincepeterms
    47 views8 pages
    Business process re-engineering (BPR) is a powerful tool for breakthrough improvements that involves fundamentally rethinking and radically redesigning business processes to achieve dramatic improvements in areas like cost, quality, and service. BPR focuses on processes rather than organizational departments, re-engineering work processes according to customer needs rather than internal goals. Understanding customer needs helps determine how to re-engineer processes. Principles of BPR include organizing around outcomes not tasks, eliminating non-value adding steps, linking parallel activities, involving key people early, putting decision points where work is performed, and having output owners perform the process. BPR involves organizing for improvement, understanding the current process, streamlining it, measuring outcomes and costs, and continuous

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    BUSINESS PROCESS

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    Business process re-engineering (BPR) is a powerful tool for breakthrough improvements that involves fundamentally rethinking and radically redesigning business processes to achieve dramatic improvements in areas like cost, quality, and service. BPR focuses on processes rather than organizational departments, re-engineering work processes according to customer needs rather than internal goals. Understanding customer needs helps determine how to re-engineer processes. Principles of BPR include organizing around outcomes not tasks, eliminating non-value adding steps, linking parallel activities, involving key people early, putting decision points where work is performed, and having output owners perform the process. BPR involves organizing for improvement, understanding the current process, streamlining it, measuring outcomes and costs, and continuous

    Copyright:

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    Download as pptx, pdf, or txt
    47 views8 pages

    Business Process Re-Engineering: - An Introduction

    Uploaded by

    shincepeterms
    Business process re-engineering (BPR) is a powerful tool for breakthrough improvements that involves fundamentally rethinking and radically redesigning business processes to achieve dramatic improvements in areas like cost, quality, and service. BPR focuses on processes rather than organizational departments, re-engineering work processes according to customer needs rather than internal goals. Understanding customer needs helps determine how to re-engineer processes. Principles of BPR include organizing around outcomes not tasks, eliminating non-value adding steps, linking parallel activities, involving key people early, putting decision points where work is performed, and having output owners perform the process. BPR involves organizing for improvement, understanding the current process, streamlining it, measuring outcomes and costs, and continuous

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    BUSINESS

    PROCESS
    RE-ENGINEERING
    - AN INTRODUCTION

    SHINCE PETER MS
    Business process re-engineering popularly known as BPR,is a
    powerful tool for break through improvements.Business re-
    engineering means starting all over again, from scratch. It is
    not re-organizing or or simply redesigning.It is a
    fundamental rethinking and radical redesign of business
    processes inorder to acheive dramatic improvements in
    areas of critical performance such as cost, quality, service,
    supply-chain etc….
    • BPR focuses on processes. In the exercise of BPR, It is not
    the organization but the processes that are the objects of
    re-engineering. should be noted that companies doesnot
    re-engineer their departments like marketing,Sales,
    Finance etc…, they re-engineer the process of work that the
    people of those departments do.Re-engineeringing of the
    process is done according to the customers needs, and not
    on the internal performance goals.
    • Therefore, complete understanding of customers needs,
    such as quality, delivery time, lower cost, accurate
    information etc…helps in determining how to re-engineer
    the process.
    SYSTEMS VIEW OF BUSINESS
    PRODUCTS
    &
    CUSTOMERS NEED SERVICES

    Inputs Outputs/outcomes
    Transformation
    Process

    Information
    Feedback

    QUALITY CONFORMANCE
    TO
    CUSTOMER EXPECTATIONS
    PRINCIPLES OF RE- ENGINEERING
     Organize the process around outcomes, not tasks.
     Eliminate non-value adding step.
     Link parallel activities instead of integrating their result at the
    end.
     Involve key people early.
     Put the decision point where the work is performed.
     Have those who own the output of the process, perform the
    process.
    BPR - PHASES

    Organising
    Undestanding Streamlining Measurements Continuous
    for
    the Process and Costs improvement
    improvement
    THANK YOU

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