New Public Management and Max Weber
New Public Management and Max Weber
New Public Management and Max Weber
INTRODUCTION
Weber presented the theory of Ideal Bureaucracy which according to him was governed by rules, was hierarchical and was the most efficient way of doing government business. Its opponents and proponents of NPM considered it to be inflexible, rule-bound and inefficient and therefore argued for reforms. Some among the reformists emphasized some of the components of Webers ideal bureaucracy and advocated for its existence in the Western democracies on the basis of legal-rational authority.
There can be no such thing as purely technical, apolitical policy of state sector reform. NPM never meant to abolish bureaucratic form rather of refining it. NPM has a private sector outlook wherein values of efficiency and accountability are highlighted. Bureaucracy on the hand highlights issues surrounding the political and constitutional relations between the state and its citizens. Bureaucratization itself is a component of rationalization because dehumanized bureaucracy removes all personal biases whereas in NPM, public goods and services are provided as commodities in a marketplace.
It reduces human beings into commodities and implies an idea of instrumental rationality and technical certitude that implicitly belies the reality of political and social ambiguity, conflict, wrong-headedness and downright confusion in the administration of all human affairs. It has rejected the role of rhetoric and thereby politicians in tapping human sensibilities than can connect people to the impersonal systems and organizations that control their lives. NPMs focus is to roll back the state and then to try to depoliticize more and more areas of public policy making however the general trend is towards Webers rationalization.
By 1960s, economic rather than social interpretation of political and bureaucratic behaviour in the shape of public choice theory had gained momentum. Hence every thing was marketized. But again the sociological critiques were challenged on the grounds that Weber was probably misunderstood because he was far less interested in efficiency than legal-rational authority. The whole era of state-sector reform in Western democracies has been an effort to strike a balance between instrumental and substantive rationality.