Operation
Operation
Operation
Process that accepts inputs and uses resources to change those inputs in useful way.
Inputs Land Labor Capital Entrepreneurship Transformation Process Equipment Procedures Technology Outputs Products Services
Operations Management
The process of planning, organizing, and controlling operations to reach objectives efficiently and effectively.
Service Processes
Service Factory A place where there is customer service in addition to a place where products are manufactured and bought. Service Shop A place that provides a diverse mix of service. Mass Service A place that provides services to a large number of people simultaneously. Professional Service A place that provides specialized services to other firms or individuals.